6/10 Okay
Ana
25 Sept 2025
Disliked: Cleanliness
Let’s start from the top: Check in experience was déficient. Communication was slow and very automates. I don’t know if you ever get to talk to a human. Whatever happened to human contact in this industry? At the same time we checked in, a british couple had been trying to get in for over an hour before we arrive. I tried helping them but they had no response.m from the WhatsApp number i had. They ended up leaving.
We arrive at the apt. It was clean but no AC. Not recommeded for stars during the hottest days of summer. The wifi wasn’t working, so intexted the WhatsApp number asking for help with the wifi. I am still waiting for a response from them. We found another router in the room and used that Network, but the customer service? Non-existent.
The big problem: there were cockroaches. Even though the apt looked clean, there were a lot of cockroaches in the bathroom, in the closets and kitchen. Needless to say, we suffered a bit with that.
Overall, the stay wasn’t that great. They should work on their customer service.


Ana
Stayed 6 nights in Sep 2025


















