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HF Fénix Garden

3.0 star property

Photo gallery for HF Fénix Garden

Lobby sitting area
In-room safe, desk, soundproofing, free WiFi
Garden
Lobby sitting area
Daily buffet breakfast (EUR 12 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
Rua Joaquim Antonio de Aguiar, 3, Lisbon, 1050-010
  • Place, Eduardo VII Park
    ‪1 min walk‬
  • Place, Marquis of Pombal Square
    ‪2 min walk‬
  • Place, Avenida da Liberdade
    ‪3 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Comfort King Room

In-room safe, desk, soundproofing, free WiFi

Comfort King Room

  • Sleeps 2

View all photos for Comfort Twin Room

In-room safe, desk, soundproofing, free WiFi

Comfort Twin Room

  • Sleeps 2

View all photos for Comfort Double Room

In-room safe, desk, soundproofing, free WiFi

Comfort Double Room

  • Sleeps 2

View all photos for Comfort Twin Room

In-room safe, desk, soundproofing, free WiFi

Comfort Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

In-room safe, desk, soundproofing, free WiFi

Comfort Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Comfort Double or Twin Room

9.0 out of 10
Wonderful
(65 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Comfort Double or Twin Room

  • Sleeps 2

Similar properties

Lobby
HF Fénix Urban
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,002 reviews
The price is AU$156
includes taxes & fees
18 Jan - 19 Jan 2026
HF Fénix Urban

About the area

Lisbon

With a stay at HF Fénix Garden, you'll be centrally located in Lisbon, steps from Marquis of Pombal Square and 3 minutes by foot from Avenida da Liberdade. .This hotel is 1.3 mi (2 km) from Rossio Square and 1.9 mi (3 km) from Campo Grande.

What's nearby

  • Eduardo VII Park - 1 min walk - 0.1 km
  • Marquis of Pombal Square - 2 min walk - 0.2 km
  • Avenida da Liberdade - 3 min walk - 0.3 km
  • El Corte Ingles Mall - 10 min walk - 0.9 km
  • Rossio Square - 2 min drive - 2.3 km

Getting around

  • Marques de Pombal Station - 1 min walk
  • Rossio Station - 19 min walk
  • Humberto Delgado Airport (LIS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪A Padaria Portuguesa - ‬3 min walk
  • ‪Breakfast Room Turim Marquês Hotel - ‬4 min walk
  • ‪Docelândia - ‬3 min walk
  • ‪Boalma Lobby Bar - ‬3 min walk

About this property

HF Fénix Garden

Hotel with a restaurant, steps from Marquis of Pombal Square
HF Fénix Garden offers 98 air-conditioned accommodations with safes and slippers. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 98 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features tour/ticket assistance and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
HF Fénix Garden has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Parking on site (EUR 19 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 19 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 4226

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Fenix Garden
HF Fenix
HF Fenix Garden
HF Fenix Garden Hotel
HF Fenix Garden Hotel Lisbon
HF Fenix Garden Lisbon
HF Fenix Garden Hotel
HF Fenix Garden Lisbon
HF Fenix Garden Hotel Lisbon

HF Fénix Garden Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 622 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 36 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Randolph, Lethbridge

Travelled with partner
Liked: Cleanliness, staff & service
We had two separate bookings for this hotel. When we first arrived, we got 'upgraded' the the Fenix Music (thankfully!). The Fenix Music was amazing! Pool on the roof, rooms were spacious, big shower with rain nozzle and the free breakfast was AMAZING. A big shout out to Ruben, the host at breakfast who was over the top helpful and somehow knew our room number and where we liked to sit by the second day. He is a keeper. Then, on our return, we had 2 nights at Fenix Garden... compared to Fenix Music, it was a big let down. The room was nice but there was zero water pressure which made washing your hair a challenge. Then we noticed they had put the shampoo by the sink and the hand soap in the shower. I mentioned it to the front staff and they said they'd fix that but never did. Not a big deal as we used the hand soap but when we rinsed, the water at our feet was brown. The soap was clear so we were puzzled. Then we dried off and the towels turned brown! Not sure what happened but it was kind of icky. I assumed the hotel came with complimentary breakfast but found out upon check in, that we apparently didn't choose that so we had to pay 15 euro and well, it wasn't anywhere near the same as the breakfast we enjoyed (for free) at the Fenix Music. I am just very grateful that our first stay was at the Fenix Music because I don't know if we could have stayed at the Fenix Garden for 5 days. The location of both hotels (side by side) was wonderful.
Stayed 2 nights in Sep 2025

10/10 Excellent

SUDIP

Excellent atmosphere at HF Fénix Garden.

HF Fénix Garden is truly a wonderful hotel, ideally located right in the heart of Lisbon, making it a perfect choice for travelers who want to stay close to the city’s main attractions. The hotel stands out not only for its convenient location but also for the exceptional quality of service it provides. From the moment you step in, you are welcomed with warmth and professionalism. Every staff member is attentive and ready to assist with any request, ensuring that guests feel comfortable and well looked after throughout their stay. On every occasion that we needed help—be it directions, recommendations, or general assistance—the staff went out of their way to provide quick and thoughtful support. A special mention must go to Lily at the front desk, who made our experience even more memorable. Her friendly demeanor, willingness to help, and genuine care for guests added a personal touch that elevated our stay. She was always approachable, attentive to details, and ensured that everything was taken care of with a smile. Overall, HF Fénix Garden offers not just a place to stay, but an experience defined by hospitality, convenience, and care. It’s a hotel we would gladly recommend to anyone visiting Lisbon.
Stayed 3 nights in Sep 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in an excellent location. The room was very quiet. We opted for the buffet breakfast. There was lots of variety but the options didn’t changed for the four days we were there. The gentleman greeting at the buffet every morning (wish I had his name) was very friendly and helpful. He would ask about our plans for the day and then help us with suggestions and tips. We had a problem with our fridge in our room. It took a couple of days to get it sorted out but eventually a replacement was provided. When we got back to our room that night there was a nice fruit bowl left there for us. A nice touch. We would definitely go back and stay there if in Lisbon again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice rooms, good location.
Stayed 1 night in Sep 2025

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently next to Metro station. Good breakfast selection. Very friendly and helpful breakfast assistant.
Stayed 4 nights in Sep 2025

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!
Stayed 2 nights in Sep 2025

8/10 Good

Liyun

Stayed 3 nights in May 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in the center of Lisbon, within 5 to 10 minutes uber ride to many attractions in downtown. The condition of the hotel is good. I skipped the free breakfast because it has very little option and tastes very blend.
Stayed 6 nights in Aug 2025

10/10 Excellent

Vijaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient. Close to metro and Sixt and some good restaurants. Place was safe at late nights, they also held our luggage before check in. I wish they could have a earlier checkin
Stayed 4 nights in Aug 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fridge didn’t work well and failed to chill our drinks.
Stayed 5 nights in Aug 2025

10/10 Excellent

Nilufa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff went out of their way to please
Stayed 4 nights in Aug 2025

10/10 Excellent

Erika

Travelled with family, Travelled with group
Liked: Amenities
The location is outstanding, the service is exceptional, and the room is incredibly comfortable!
Stayed 1 night in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, with attentive and helpful staff. Perfect location near metro. Amazing value
Stayed 3 nights in Jul 2025

10/10 Excellent

SILVANA, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This it’s my only Hotel favorite to stay in Lisbon .. every one so very friendly staff , and Confort .
Praca Eduardo VII ,Marquez de Pombal
Stayed 3 nights in Jul 2025

10/10 Excellent

Hin Wah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed nice aircon reasonable room , strong water pressure and hot water
Stayed 4 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early in the morning but they were able to check us in. The room and the bathroom are big and clean. The bed is comfortable. It's walkable to metro station and busses. The breakfast has variarities. Mostly, the staff were very friendly and helpful! My family had a great time staying in this hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location with a lot to do. I like how our stay at the Garden allowed us to use services of the Music and Lisboa hotels as well.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable modern hotel

We stayed for 3 nights . Arrived very early morning, the staff was very kind. Checkin was done quickly. We were able to change clothes and refresh before leaving our lugguage in the storage room. The room itself is nice, modern looking. It has a minibar, kettle and safe. Good ocation as bus and metro from/to the airport is just 5 min walk away. Metro to the tourist areas is also 5 min away and 10 min ride. Walking is 30 min away, so it's better to have a transport day pass at 7eur.
Stayed 3 nights in Jun 2025

10/10 Excellent

SILVANA, San Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This it’s our favorite hotel to stay in Lisbon area ..! Always stay here .
Stayed 2 nights in Jun 2025

10/10 Excellent

SILVANA, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello : this it’s one of the best Hotel I had stay in Portugal 🇵🇹 so many times like more them 12 times so nice ,clean , confidence,Confort and very Friendly staff …!
Stayed 3 nights in Jun 2025

10/10 Excellent

Larry, San Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Diana at the front desk was very helpful. The bedding was fantastic. Breakfast was included in a wonderful setting. Walk to #1 Hop on Bus was just 2-3 minutes. I highly recommend!
Stayed 3 nights in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No notion of a good service
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025