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Mountain Heritage Hotel

4.5 star property

Photo gallery for Mountain Heritage Hotel

Daily buffet breakfast (AUD 35 per person)
View from property
Terrace/patio
Interior detail
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Apex & Lovel Streets, Katoomba, NSW, 2780
  • Place, Blue Mountains Cultural Centre
    ‪7 min walk‬
  • Place, Katoomba Scenic World
    ‪4 min drive‬
  • Place, Three Sisters
    ‪4 min drive‬

Room options

View all photos for Heritage Room

Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Room

9.2 out of 10
Wonderful
(30 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Mountain View Room

Mountain View Room

Mountain View Room

9.8 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Spa and Fireplace Room

Heritage Spa and Fireplace Room

Heritage Spa and Fireplace Room

10.0 out of 10
Exceptional
(21 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Suite

9.4 out of 10
Exceptional
(15 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Katoomba

In the heart of Katoomba, Mountain Heritage Hotel is within a 5-minute drive of Blue Mountains Cultural Centre and Leura Mall. .This family-friendly hotel is 1.5 mi (2.5 km) from Leura Cascades and 1.7 mi (2.8 km) from Three Sisters.

What's nearby

  • Blue Mountains Cultural Centre - 7 min walk - 0.6 km
  • Leura Cascades - 14 min walk - 1.2 km
  • Katoomba Scenic World - 4 min drive - 2.7 km
  • Three Sisters - 4 min drive - 2.7 km
  • Echo Point Lookout - 4 min drive - 2.7 km

Getting around

  • Katoomba Station - 8 min walk
  • Sydney Airport (SYD) - 86 min drive

Restaurants

  • ‪The Carrington - ‬8 min walk
  • ‪Mountain Culture Beer Co. - ‬10 min walk
  • ‪Sushi n Co. - ‬9 min walk
  • ‪Old City Bank Bar and Brasserie - ‬7 min walk
  • ‪8Things - ‬11 min walk

About this property

Mountain Heritage Hotel

Luxury hotel with a seasonal outdoor pool, near Blue Mountains Cultural Centre
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottled water. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

32-inch LCD televisions come with digital channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 41 air-conditioned rooms featuring refrigerators and espresso makers. Your pillowtop bed comes with premium bedding. 32-inch LCD televisions are provided, with digital programming available. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this Edwardian hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy local and international cuisine at Jamison Views Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Children aged 4 and younger eat free breakfast.
Featured amenities include a business center, multilingual staff, and luggage storage. Planning an event in Katoomba? This hotel has 3854 square feet (358 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Children aged 4 and younger eat free breakfast.
Jamison Views Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jamison Views Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Library
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (3,854 square foot of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1908
  • Edwardian architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Sunday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (7:00 AM - 11:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are available for AUD 100.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2780

We should mention

This property does not have elevators
The seasonal pool will be open from October to April
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Mountain Heritage Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 997 reviews
Rating 8 - Good. 318 out of 997 reviews
Rating 6 - Okay. 117 out of 997 reviews
Rating 4 - Poor. 33 out of 997 reviews
Rating 2 - Terrible. 12 out of 997 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very friendly service.
Stayed 1 night in Nov 2025

10/10 Excellent

Vijaya

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful relaxed stay. Spacious and quiet rooms with beautiful. Views. Convenient location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at the Mountain Heritage. Old school charm maintained and views to die for with a great bar and restaurant on site. Enjoyed the spa bath in the room this time.
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quaint with excellent facilities. Our room was a nice size with comfortable furnishings. The bathroom was sufficient but had an older shower. The staff were very friendly and efficient. The restaurant was charming with great views and the food was excellent. I enjoyed our stay and would recommend this hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

daniel

Stayed 2 nights in Oct 2025

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean. Peaceful. Comfortable. I love the heritage building feel too.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. Loved the old-world style, attentive staff and spacious room. It is also a walkable distance to Katoomba village and a convenient drive distance to all the main attractions in the area.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lindi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute and old school feel. Does need a bit of an update but rooms were comfortable and clean. Staff were very friendly and welcoming.
Stayed 2 nights in Oct 2025

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service
The only negatives was it took forever to cool the room down since ac isn’t going till you get there. There was also a semi circle window with no curtains and it got bright at 545 am
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

All was wonderful
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the lovely turret room Hotel is easy walkable access to the train station, echo point etc. Warm welcome by reception and great service by Tracey at dinner, she's a star!
Stayed 2 nights in Oct 2025

8/10 Good

Chang Sub

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located between Katoomba and Leura within a pleasant walkable distance. It offers a panoramic view, which we enjoyed every morning while having breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sachin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. All the services were excellent, and the location was very convenient — close to the town center and nearby attractions. The staff were extremely helpful and friendly, always ready to assist with anything we needed. Check-in was very fast and easy, which made the whole experience even better. Highly recommend this place for anyone visiting the area!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old fashioned hotel . Very close to scenic world and other national park areas. Everywhere was very clean , very nice big bedroom and staff were all very friendly and helpful. Great place to stay for blue mountains. Be careful if staying as they have no lifts so if you struggle walking up and down stairs ask for ground floor room
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil and Stacey

Travelled with partner
Liked: Amenities
Amazing views from the mountain view room. The hotel is old (heritage listed) so don't expect all the mod cons but what they do have they do well. Staff are ultra friendly and it's actually the only hotel I have had that has called me to ask if everything is ok. The walk to the main street is close although a bit hilly. Lovely large fluffy towels that my wife loved
Stayed 1 night in Oct 2025

8/10 Good

Dean

Stayed 1 night in Oct 2025

8/10 Good

Marie

Liked: Staff & service, property conditions & facilities
Hotel has a lovely
Stayed 2 nights in Oct 2025

8/10 Good

shinya

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed one night. I would personally recommend the accommodation if you have a car. Still walkable to station. Stuff services are good. It is an old property and it is good if you like to stay with history house.
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and kind even when dealing with people other fussy customers! breakfast included was very delicious! We loved the fireplace and used it well!! I Adored the soap all same scent! Would have loved to stay longer!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracy

Liked: Staff & service, property conditions & facilities
Amazing staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Brendan

Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and cozy place
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Stayed 2 nights in Sep 2025

8/10 Good

Marnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 3 nights in Sep 2025