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Altapura Hôtel & Spa Val Thorens

5.0 star property

Photo gallery for Altapura Hôtel & Spa Val Thorens

Exterior
Lounge
Indoor pool
Arcade
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Rue du Bouchet, Val-Thorens, Les Belleville, Savoie, 73440
  • Place, Val Thorens Ski Resort
    ‪1 min walk‬
  • Place, Glacier
    ‪1 min walk‬
  • Place, Val Thorens Sports Centre
    ‪12 min walk‬

Room options

View all photos for Classic Room

Premium bedding, down duvets, minibar, in-room safe

Classic Room

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room

Premium bedding, down duvets, minibar, in-room safe

Club Room

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Family Suite

Premium bedding, down duvets, minibar, in-room safe

Family Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Trundle Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Cocooning

Suite Cocooning

Suite Cocooning

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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About the area

Val-Thorens

When you stay at Altapura Hôtel & Spa Val Thorens in Les Belleville, you'll be near ski lifts, just steps from Val Thorens Ski Resort and 12 minutes by foot from Val Thorens Sports Centre. .This family-friendly hotel is within the region of Méribel Ski Resort.

What's nearby

  • Val Thorens Ski Resort - 1 min walk - 0.0 km
  • Glacier - 1 min walk - 0.0 km
  • Val Thorens Sports Centre - 12 min walk - 1.1 km
  • Bowling de Val Thorens - 14 min walk - 1.2 km
  • Caron Gondola - 4 min drive - 2.8 km

Getting around

  • Moûtiers Salins Brides-les-Bains Station - 36 min drive
  • Geneva International Airport (GVA) - 143 min drive

Restaurants

  • ‪Résidence Pierre & Vacances Les Temples du Soleil - ‬5 min walk
  • ‪Lounge Club Med - ‬6 min walk
  • ‪Altapura - ‬1 min walk
  • ‪La Cabane - ‬15 min walk
  • ‪Jasper - ‬6 min walk

About this property

Altapura Hôtel & Spa Val Thorens

Altapura Hôtel & Spa Val Thorens offers 88 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with pay movies.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pure Altitude has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 88 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Altayaki, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Altayaki - This theme restaurant serves dinner only.
Casa Alta - This restaurant serves breakfast, lunch, and dinner. Open daily.
La Laiterie - This theme restaurant serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (EUR 35 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Altayaki
  • Casa Alta
  • La Laiterie

Things to do

  • Arcade/game room
  • Downhill skiing
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Fan
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 21 and November 21.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day

Service animals are welcome, and are exempt from fees

1 total pets

Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.85 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 35 per night (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:30 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Altapura Hotel Saint-Martin-de-Belleville

Altapura Saint-Martin-de-Belleville

Altapura Hotel Les Belleville

Altapura Les Belleville

Altapura

Altapura & Spa Val Thorens

Altapura Hôtel Spa Val Thorens

Altapura Hôtel & Spa Val Thorens Hotel

Altapura Hôtel & Spa Val Thorens Les Belleville

Altapura Hôtel & Spa Val Thorens Hotel Les Belleville

Altapura Hôtel & Spa Val Thorens Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 217 reviews
Rating 8 - Good. 28 out of 217 reviews
Rating 6 - Okay. 15 out of 217 reviews
Rating 4 - Poor. 5 out of 217 reviews
Rating 2 - Terrible. 5 out of 217 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Sabina

Stayed 5 nights in Jan 2026

2/10 Terrible

Uri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this hotel and many aspects of the experience were enjoyable. The rooms were clean, modern, and comfortable, staff at check-in and breakfast were friendly, and the amenities — particularly the pool, spa, and gym — are good. The ski-in/ski-out location is ideal for exploring the slopes, and the overall vibe of the property is relaxing and stylish. However, I need to be transparent about a serious issue that significantly impacted my stay. During our visit, my AirPods were stolen from the luggage storage room. I became aware of the theft as we were departing for the airport, reported it immediately to the front desk, and asked for assistance and any available security footage. Unfortunately, the response from management was completely unresponsive. I was told someone would call me back, but I received no follow-up communication, and there was no indication that any investigation was initiated. For what should be a serious matter — a theft from a guest’s personal luggage — the lack of accountability or support was both surprising and very disappointing. While many reviews praise the hotel’s style, location, and service, there are some traveler reports that mention concerns about service quality, responsiveness, and accountability from management. Some guests have even described safety or service issues and a lack of adequate follow-through from staff. Overall, I genuinely appreciated a number of what the hotel does well — great rooms, excellent facilitie
Stayed 4 nights in Jan 2026

10/10 Excellent

Kevin

Stayed 4 nights in Jan 2026

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
The staff was available 24 hours a day. Very friendly and willing to assist you with your needs. The shuttle drivers were on time and had great suggestions. The ski in ski out access was perfect. The ski shop had great equipment and the locker room made it as easy as you can hope for. The lounge bar was a great place for a night cap and to catch some live music. Breakfast in the morning was top notch.
Stayed 5 nights in Jan 2026

10/10 Excellent

Ffion

Liked: Cleanliness, staff & service, amenities
Amazing amazing amazing, staff were fab, ski lockers UNBELIEVABLE, the free shuttle into the town and back whenever you need it, view from the room 10/10 th Asian restaurant was the best food we ate, we had a birthday and an interest in our Party and the staff surprised us with champagne and a birthday cake, we will be back next year!
Stayed 4 nights in Jan 2026

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic suite overlooking the slopes. The room was of a good size and styled well. Breakfast was good and the bar area and selection of drinks was very good. It is a spa hotel and this lets it down slightly. The spa is very basic and a bit dingy. The pool was also cold. Could do with a refurb in my opinion and this really would be a fabulous hotel. The ski hire was also 3 times the cost of other shops located 2 minutes away. I queried this and was told “it’s a five star hotel” by the staff. Although I get that when it comes to food/ drinks/ service. The skis were much the same as you can get anyway so didn’t warrant the unnecessary cost. I think it was over €100 per day for ski hire which is crazy. A little out the way for walking to the town but they offer a free (we always tipped the driver) service up to where ever you wish to go.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ravi Devraj

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing stay at the altapura, read a few reviews a few days before we went and were worried, but it was great. Main complaints were about how hot the rooms were, which were understandable, but opening the window solved that. The other critique we read was about the restaurants and choice of food for half board. Breakfast was buffet and had a great selection. Dinner you get 65 euros contribution each evening towards food, which you can choose from the menu of the 3 different restaurants they have. European, Japanese and a cheese place. The food is all cooked fresh and to a great standard. The staff were really friendly and helpful, the hotel is in my opnion in the perfect location, ski in skin out, not far from several ski lifts, but not in thr centre of town so you don't get all the noise and footfall. Beds were really comfy, overall had a great experience and will be back next year!
Stayed 8 nights in Apr 2025

10/10 Excellent

Xiaochen

Stayed 7 nights in Apr 2025

10/10 Excellent

William

Stayed 3 nights in Mar 2025

8/10 Good

Clare

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The location is fantastic. The ski shop excellent , staff there were very helpful . Rooms could do with being cleaned better / more often. Food was good .
Stayed 4 nights in Apr 2025

10/10 Excellent

Rob

Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly ski in ski out experience right off Plein Sud chairlift. Val Thorens is breathtaking and the service is unmatched. Breakfast was included and was lovely every morning inside Casa Alta with a view of the slopes. Two turn down services per day and free ski locker with rentals and room reservation. My driver, Florian, was fantastic and was hired by the hotel to pick me up in Geneva, Switzerland. Great rooms and great value. Trip of a lifetime!
Stayed 4 nights in Mar 2025

10/10 Excellent

David Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be staying here again
Stayed 6 nights in Mar 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The ski in ski out, shuttle service and dining options were excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

Anupa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 3 nights in Mar 2025

8/10 Good

Joanne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff who couldn't be faulted in any way whatsoever Great interiors and style, modern spa vibe Wonderful breakfast excellet quality and choice Truly ski in ski out Loved the ski hire on site and the ski locker room which was practically on the slopes Room was a bit of a squeeze Dinner was good every night but not amazing. Good to be able to dine in all 3 restaurants on half board option Spa facilities all very good but not luxurious Room VERY hot at night in spite of turning down a/c to 10 Celsius (staff should have told us when calling down to reception to figure out a/c that it could have been turned off altogether centrally) as it clearly didn't work properly and we slept badly every night
Stayed 1 night in Mar 2025

10/10 Excellent

Oshri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

dr ahmet utku

Not worth the money

The value for the buck is not there; for this type of pricing you would expect more, we have a back pain from the bed, spa/ hot tub area closes at 8 pm!! Food was not nearly to the standards of Michelin as they advertised at all..
Stayed 4 nights in Feb 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, the staff was very nice and accommodating. Ski shop had great rental options and equipment was in very good condition. Ski room was nice and lockers had plenty of room for all gear for 2 people. Ate at Altayaki the first night and it was very good. Breakfast buffet was also amazing every morning. Would definitely recommend for a ski trip and would book again.

10/10 Excellent

WAYNE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming Hotel with great staff and amenities.Very enjoyable
Stayed 7 nights in Feb 2025

10/10 Excellent

Damian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING!!

This hotel is amazing would highly recommend this to anyone going to val thoren ! The staff were brilliant and nothing was an issue - they sorted ski hire ,ski passes and even when our transfer cancelled on our return they sorted us a different one at 5am just outstanding service . We ate in the Italian every night and the girls in the restaurant were just the best . Tbh I could rave on and on about this hotel and cannot wait to get back next year
Stayed 7 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Ski In / Out Hotel

Stylish hotel, with good facilities for storing skis and getting straight on to the slopes with no hassle.
Stayed 4 nights in Jan 2025

10/10 Excellent

Fatos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and most helpful. This is a great ski in ski out hotel and the spa with a sauna is really nice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect ski retreat. Lovely rooms and a very accommodating staff made our trip a snap and allowed us to maximize our enjoyment of the mountains. We will be back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Ljiljana, North Caldwell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at superb location.
Stayed 4 nights in Dec 2024