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Shetland Hotel

3.0 star property

Photo gallery for Shetland Hotel

Breakfast, lunch, dinner served; British cuisine
Bar (on property)
Interior entrance
In-room safe, desk, free WiFi, bed sheets
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room
  • Room service

Explore the area

View map
Holmsgarth Road, Lerwick, Scotland, ZE1 0PW
  • Place, Up-Helly-Aa Exhibition
    ‪11 min walk‬
  • Place, Lerwick Town Hall
    ‪15 min walk‬
  • Place, Fort Charlotte
    ‪16 min walk‬
  • Airport, Lerwick (LSI-Sumburgh)
    ‪57 min drive‬

Room options

View all photos for Twin Room

In-room safe, desk, free WiFi, bed sheets

Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • 220 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 220 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 419 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Lunch and dinner served
Lerwick Hotel
Lerwick
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Business services
4.1 out of 5, Very good, 130 reviews
The price is AU$404
includes taxes & fees
15 May - 16 May
Lerwick Hotel

About the area

Lerwick

When you stay at Shetland Hotel in Lerwick, you'll be near the beach, within a 5-minute drive of Up-Helly-Aa Exhibition and Lerwick Town Hall. .This hotel is 0.8 mi (1.3 km) from Clickimin Leisure Centre and 0.8 mi (1.4 km) from Fort Charlotte.

What's nearby

  • Up-Helly-Aa Exhibition - 11 min walk - 1.0 km
  • Lerwick Town Hall - 15 min walk - 1.3 km
  • Fort Charlotte - 16 min walk - 1.4 km
  • Coastal Walk to the Knab - 2 min drive - 2.3 km
  • Shetland Museum - 3 min drive - 2.2 km

Getting around

  • Lerwick (LSI-Sumburgh) - 40 min drive

Restaurants

  • ‪The Lounge Bar - ‬3 min drive
  • ‪TJ’s Thai - ‬15 min walk
  • ‪The Dowry - ‬20 min walk
  • ‪Fort Cafe And Take Away - ‬19 min walk
  • ‪Magnus' Lounge - ‬7 min walk

About this property

Shetland Hotel

Shetland Hotel offers 64 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Lerwick hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 64 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy British cuisine at Waterfront Bar & Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events.
Waterfront Bar & Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterfront Bar & Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Shetland Hotel LERWICK

Shetland Hotel

The Shetland Hotel

Shetland LERWICK

Shetland Islands

Shetland Hotel Hotel

Shetland Hotel Lerwick

The Shetland Hotel Lerwick

Shetland Hotel Hotel Lerwick

Shetland Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 61 out of 205 reviews
Rating 8 - Good. 90 out of 205 reviews
Rating 6 - Okay. 34 out of 205 reviews
Rating 4 - Poor. 10 out of 205 reviews
Rating 2 - Terrible. 10 out of 205 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Gary

Stayed 1 night in Dec 2025

8/10 Good

Ulla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, food options for Gluten-free were numerous and very tasty. Restaurant pricing was reasonable. Really enjoyed the service at this hotel. The staff are just lovely. The property is a little dated to look at, but is very clean and comfortable. Lots of gathering areas thoughout hotel and very good sized rooms. Would recommend and will return if possible.
Stayed 8 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
The food was good and there was plenty of choice. The staff particularly in the restaurant were excellent and always attentive which always adds to a stay. The location was good with plenty of parking My only slightly negative comment is that with the great view we had of the harbour would have been better had the windows externally been cleaned Would stay here again I
Stayed 6 nights in Sep 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and was able to check in early which was a great bonus. Room was large and comfortable. Breakfast provided lots of choices.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful, cheerful staff. Good food. Very relaxing.
Stayed 5 nights in Sep 2025

6/10 Okay

William

Liked: Room comfort

Nothing Fancy, but a Great Location

A Shetland local told us there are no great hotels on the island, and it's basically a small town so our hopes were not too hight. The outside of the hotel is rather dismal. In this case the book is better than the cover. Our room was spacious but not fancy. We enjoyed the view - looking right at the ferry building. It was fun watching the ferry leave each night. And we arrived by ferry, so the location was a huge plus. The breakfast buffet (free) was good. Both hot and cold options. Hot food is cooked to order. There wasn't any room service during our 4-night stay but the lobby had extra supplies laid out so we could grab toilet paper, coffee, towels, etc. at any time of day.
Stayed 4 nights in Aug 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to eat at other restaurants but for breakfast and for our other needs the property was fine and the staff very helpful. We enjoyed our stay.
Stayed 4 nights in Aug 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel, even though across from ferry landing. Staff was friendly, especially in dining room. Easy walk to the Co-op for supplies
Stayed 4 nights in Jul 2025

6/10 Okay

Sharmane, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is ideally located for those taking the NorthLink ferry to and from Shetland. If you are planning to stay for a few days like we did, it's worth noting that the hotel is about a 25-minute walk from the city centre and an 18-minute walk from the central bus transport hub in Lerwick. The staff were exceptionally friendly and provided great recommendations for local sightseeing. One aspect we would suggest improving is the issue of flies entering the room, as the windows lack screens. This did impact our overall experience at the hotel.
Stayed 2 nights in Aug 2025

4/10 Poor

Stephen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sandis

Stayed 8 nights in Jul 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, amenities
It’s probably the ugliest building we’ve ever stayed in, but better inside. Our room was rather ‘tired’ - wallpaper peeling off, large crack in the basin, but was clean. Food was really good, and excellent breakfast.
Stayed 3 nights in Jul 2025

8/10 Good

ellen m

Liked: Cleanliness, amenities, property conditions & facilities
It was comfortable, quiet, clean, convenient to the bus. The food was good but one of the waiters did not get my order correct and did not clean off my table and ask me if I wanted dessert. It was a minor incident but irritating
Stayed 7 nights in Jun 2025

10/10 Excellent

Iuliia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a bit tired but the staff made up for it - the food service was excellent
Stayed 3 nights in Jun 2025

6/10 Okay

Sheila

Business traveller
Liked: Staff & service

Convenient.

Staff were all very friendly , but the hotel is rather dated & in need of a re vamp. The dining room is unwelcoming & is like being in a ferry . Line upon line of ghastly Formica topped tables . Very unappealing. Very expensive for quality of the hotel .
Stayed 1 night in Jun 2025

6/10 Okay

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the Shelton to be great for travelling by ferry. It’s a short walk to the city center. The included breakfast was a nice benefit with a continental or hot option. We would have liked a longer breakfast hours. We did find it a bit cheeky that the restaurant/bar manager wanted to charge us £3.50 for a glass of ice to take back to our room.
Stayed 6 nights in Jun 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
No probblems and our stay was great .but property needed some repair/maintenance.
Stayed 7 nights in Jun 2025

6/10 Okay

Caroline

Liked: Amenities
Disliked: Cleanliness
Stayed 7 nights in Jun 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Amenities
20 minute walk to downtown Lerwick. Staff were so very friendly and knowledgeable. Food was very good, breakfast outstanding. Shout out to Valerie in the dining room.
Stayed 6 nights in Jun 2025

2/10 Terrible

Jennifer

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

john

Liked: Amenities
Plus point,VERY convenient for the ferry.to/from Aberdeen Negative points. Reception level on third floor. Utilitarian layout. Very inconvenient. Elevator arrangement to certain floors1
Stayed 4 nights in May 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Excellent location for Aberdeen to Lerwick ferry. About a mile from city center. I walked a lot.
Stayed 2 nights in May 2025