Laurie Hotels with Parking

Checking in was a nightmare. When we arrived we found out that they no longer have staff on site. Check in is done via a QR code on the door of the vending machine/ ice machine room where I assume the office used to be. We had received no information from the property managers for a door code or room assignment number, and having never stayed there assumed it would be given to us when we arrived like most hotels. Having no one there to help us we proceeded to call the phone number on the door to contact the property management. Calls went immediately to voice mail and we would receive a text several minutes later. The initial text said we should have received a text or email with our room number and door code, but we never received either. When I explained we had made the reservation through Hotels.com we were eventually texted a room number and door code. However this room was occupied. I sent a text back and the reply asked who was texting them even though we had just corresponded through text. We were assigned another room which was also occupied. We were eventually assigned an unoccupied room after almost 45 minutes after we had arrived. The room itself was clean, however the wall switch for the fan in the bathroom was off with exposed wires and there was no chain on the door. Unless they can sort out their booking procedures and keep accurate information on which rooms are booked and which rooms are not, I would not recommend staying at this hotel.

I am only here for business but the lake view and corner room was a plus. Having my own kitchenette and bathroom is higher than I expected.

I've stayed here for years, however when current owners took over few years ago it slowly start to deteriorate now it's unclean soap buildup on tub ,sink ,no toilet paper , no water preasure ,broken toilet seat,

This was my first time staying at this resort and I absolutely fell in love with it and will be returning. The staff was friendly, the service was exceptional, the food was phenomenal and the overall experience was outstanding!

We did not get a breakfast. The telephone in the room was broken,the sliding door was so hard to push open or close. We had to call the maintenance man to get the tv to work. So many things had gone wrong we didn’t even try the shower. We had gone here for our 56th anniversary so we were very disappointed.

Breakfast was not available. The water in the room at the sink was very bad. The Front Desk person was very nice and helpful. Would I stay there again, no.