8/10 Good
James
Travelled with family
11 May 2025
Liked: Amenities
We met family from US and hotel staff very welcoming.
Tea (scones a little dry)
We had lovely rooms and overall very satisfied.
However
Staff could have provided better direction to the centre as we only had a short time on day 1 and some places closed / closing.
Leisure - swimming lovely but jacuzzi cool- changing rooms were filthy!
Dinner wasn’t as good as food quite cool
Breakfast was quite poor with overcooked cold food served
We did speak to assistant Food / Beverage Manager after our US family left and she was so helpful. thank you! Aileen - ( excuse spelling).
Second dinner was very much up to standard and our second breakfast was excellent / hot food - - not overcooked .
We enjoyed our stay overall and revisit where our daughter reception was in 2011.
Thank you to all the lovely staff.
James
Stayed 2 nights in May 2025