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Service

Staff was incredable!!!!! View was great too!

I like the location-very close.to the airport. It is a bit far to town but we didnt mind. The hotel was quite, clean, had the necessary amenities such as pool and restaurant. The hotel does provide shuttle to Town but very limited, so we had to ride the tricycle for the most part. The only negative I can say about the hotel is the room smell- its a bit musty especially if the AC is not on. Overall, we liked the hotel. As I mentioned if you like to be close to the airport and want a quite environment. this is the ideal hotel.

Great pool. Great location.

We had the most amazing stay here honestly, it was even better than I expected. We stayed in the Cocoon and everything about it was perfect. The room itself was outstanding, so unique and comfortable, with the most unreal view to wake up to every day. The staff were absolutely amazing from start to finish. Check in was so easy and welcoming, and they even let us check in early because our room was already ready, which we really appreciated after travelling. It was also great that you don’t have to pay anything until checkout, which made everything feel really relaxed and hassle free. The shuttle service was fantastic and super convenient they organised our airport transport for us and picked us up right outside our room. The pool area was lovely and the breakfast each morning was delicious as well. Overall, such a beautiful experience and I would 100% stay here again. Highly recommend to anyone visiting El Nido!

Entire staff were friendly, helpful and focused on ensuring you enjoy every moment of your stay. They even let us check out late (normally 12noon) knowing our flight to Manila was in the evening. All available water sports amenities were complementary including vest and snorkeling gear. Lifeguard is available all day and always ready to help — ie use paddle board or launch kayak. Filtered water is available all throughout the facility which is a delight given the Palawan heat. Will surely come back and recommend this place to family and friends. We had the best experience ever— better than Hawaii or Cabo— from staff to beach view and beach time including the pool and spa. Thank you Seda for a wonderful start of our retirement journey.