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Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property

Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Front of property
Daily buffet breakfast (JPY 2750 per person)
Lobby lounge
Courtyard
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173
  • Place, Shijo Street
    ‪7 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Pontocho Alley
    ‪12 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room with Washing Machine (Single Use)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room with Washing Machine (Single Use)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room with Washing Machine (For 2 People)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room with Washing Machine (For 2 People)

9.2 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Large Single Beds

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About the area

Kyoto

In the heart of Kyoto, Tokyu Stay Kyoto Sanjo-Karasuma is within a 5-minute drive of Heian Shrine and Yasaka Shrine. .This hotel is 2.3 mi (3.7 km) from Nanzen-ji Temple and 2.4 mi (3.8 km) from Kiyomizu Temple.

What's nearby

  • Shijo Street - 7 min walk - 0.7 km
  • Nishiki Market - 7 min walk - 0.7 km
  • Kawaramachi Street - 11 min walk - 1.0 km
  • Pontocho Alley - 12 min walk - 1.1 km
  • Nijō Castle - 14 min walk - 1.2 km

Getting around

  • Karasuma Oike Station - 3 min walk
  • Karasuma Station - 9 min walk
  • Itami Airport (ITM) - 63 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪マクドナルド 烏丸御池店 - ‬2 min walk
  • ‪麺屋優光 - ‬1 min walk
  • ‪Green Bean To Bar - ‬5 min walk
  • ‪京都ことこと 烏丸御池店 - ‬1 min walk

About this property

Tokyu Stay Kyoto Sanjo-Karasuma

Hotel with a restaurant, near Yasaka Shrine
Tokyu Stay Kyoto Sanjo-Karasuma offers 182 air-conditioned accommodations with all-in-one washer/dryers and safes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 182 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided once per stay.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a satisfying meal at 京都ことこと　烏丸御池店 serving guests of Tokyu Stay Kyoto Sanjo-Karasuma. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
京都ことこと　烏丸御池店 - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,750 per person
  • A restaurant

Restaurants on site

  • 京都ことこと　烏丸御池店

Family friendly

  • All-in-one washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

The property will be renovating from December 8 2025 to March 13 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lillian

Stayed 2 nights in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Staff & service, amenities
The staff was very friendly and accommodating. The room was fine but the bathroom tub had some sort of black (mold?) substance around the edges. It was rather unsightly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 4 nights in Oct 2025

10/10 Excellent

Dulce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming and our room spotless. Great amenities and walking distance to subway, great restaurants and shopping. Complimentary coffee, tea in the front lobby and lounge. The washer and dryer combo in our room was a definite plus. Over all a great hotel to stay at while in Kyoto.
Stayed 4 nights in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, modern hotel, friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Iuliia

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, we really enjoyed our stay and would definitely choose this hotel again
Stayed 3 nights in Oct 2025

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Superb hotel, great value. Convenient, quiet, comfortable. Best breakfast we had in Japan.
Stayed 2 nights in Oct 2025

8/10 Good

marie

Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good size room. Staff were wonderful and made every effort to ensure everything was going well.
Stayed 6 nights in Oct 2025

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Mold

There was a weird smell in our room, on the last day I realized there was black mold in the bathroom and by the window. We expected more since this was part of a larger chain of hotels that are very nice, but this hotel needs a deep clean and update.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in. Walking distance to everything!
Stayed 3 nights in Oct 2025

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and housekeeping was very good. The drink selection in the lobby was nice and the room was comfortable. I found the room felt like it was humid or high humidity probably due to me using the in room laundry. I visited my friend’s room and they did laundry as well but it did not feel humid. It was my last day so I did not bother asking the front desk to check out my room’s humidity level. Maybe my dryer was not venting properly or maybe my air purifier was not working properly. The room was still comfortable and the hotel location was good as it was in a quiet area and within walking distance to good places to eat and to the market. I would recommend this hotel to others.
Stayed 5 nights in Oct 2025

8/10 Good

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Rooms were very small - even for Japan. No room to unpack for a 5 night stay. Breakfast excellent.
Stayed 4 nights in Oct 2025

10/10 Excellent

Theresa

Stayed 2 nights in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, room comfort
My wife, our 1-year-8-month-old, and I stayed at Tokyu Stay Kyoto from October 4th to 6th. I had heard great things about this hotel, and they absolutely lived up to the reputation. The staff was very friendly and knowledgeable about the area, even giving us a great ramen recommendation. We also enjoyed the sake offered in the lobby, we’re not usually sake drinkers, so it was fun to try something new and find one we really liked. We’ll definitely stay here again when we return to Kyoto. Thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 3rd hotel we stayed at during our 3 week trip to Japan and it did not disappoint. Having an in unit washer/dryer made it very simple to do our laundry. The area around the hotel has great places to eat and it’s walkable to Nishiki Market. The staff are really what make this hotel amazing! They were courteous from the start, but we misplaced our camera in the cab one night. The following morning they went above and beyond trying to help us find the camera, checking in with us when we returned to the hotel at the end of the day. And when we realized which cab company we used, they called the company for us and helped us call a cab to pick up the camera. We really appreciate their efforts and cannot recommend this hotel enough
Stayed 4 nights in Oct 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and nice. The room was clean. It was not large, but it was well kept, was well-appointed, and it was great to have the washer-dryer.
Stayed 4 nights in Oct 2025

8/10 Good

Yumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a quiet area with a lot of dining options.
Stayed 4 nights in Oct 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great location. Staff were friendly. Would recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favorite hotel that we stayed in during our Japan trip. The rooms are so clean and spacious. It is at walking distance from popular sites. Staff was so helpful and kind. Totally recommend!
Stayed 6 nights in Oct 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the friendliest on my Japan trip. They were also super helpful. All the extras felt like a cherry on top.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great amenities. The sake and coffee in sitting are great
Stayed 4 nights in Oct 2025

10/10 Excellent

Yue

Stayed 3 nights in Sep 2025