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Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property

Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Front of property
Lobby lounge
Courtyard
1 bedroom, in-room safe, desk, blackout curtains
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173
  • Place, Yasaka Shrine
    ‪5 min drive‬
  • Place, Kiyomizu Temple
    ‪6 min drive‬
  • Place, Heian Shrine
    ‪8 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room with Washing Machine (Single Use)

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Room with Washing Machine (Single Use)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (Single Use)

1 bedroom, in-room safe, desk, blackout curtains

Standard Twin Room with Washing Machine (Single Use)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Garden Twin Room with Washing Machine, Japanese Style (Single Use)

Electric kettle

Garden Twin Room with Washing Machine, Japanese Style (Single Use)

  • 34 sq m
  • Sleeps 2
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Standard Double Room with Washing Machine (For 2 People)

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Room with Washing Machine (For 2 People)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (For 2 People)

1 bedroom, in-room safe, desk, blackout curtains

Standard Twin Room with Washing Machine (For 2 People)

9.4 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Twin Room with Washing Machine, Japanese Style (For 2 People)

Electric kettle

Garden Twin Room with Washing Machine, Japanese Style (For 2 People)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Garden Twin Room with Washing Machine, Japanese Style (For 3 People)

Electric kettle

Garden Twin Room with Washing Machine, Japanese Style (For 3 People)

  • Sleeps 5
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Garden Twin Room with Washing Machine, Japanese Style (For 4 People)

Electric kettle

Garden Twin Room with Washing Machine, Japanese Style (For 4 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

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About the area

Kyoto

In the heart of Kyoto, Tokyu Stay Kyoto Sanjo-Karasuma is within a 5-minute drive of Heian Shrine and Yasaka Shrine. .This hotel is 2.3 mi (3.7 km) from Nanzen-ji Temple and 2.4 mi (3.8 km) from Kiyomizu Temple.

What's nearby

  • Nishiki Market - 7 min walk - 0.7 km
  • Nijō Castle - 14 min walk - 1.2 km
  • Yasaka Shrine - 5 min drive - 2.0 km
  • Kiyomizu Temple - 6 min drive - 3.9 km
  • Heian Shrine - 8 min drive - 3.2 km

Getting around

  • Karasuma Oike Station - 3 min walk
  • Karasuma Station - 9 min walk
  • Itami Airport (ITM) - 63 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪マクドナルド 烏丸御池店 - ‬2 min walk
  • ‪京都ことこと 烏丸御池店 - ‬1 min walk
  • ‪烏丸DUE - ‬1 min walk
  • ‪麺屋優光 - ‬1 min walk

About this property

Tokyu Stay Kyoto Sanjo-Karasuma

Hotel with a restaurant, near Yasaka Shrine
Tokyu Stay Kyoto Sanjo-Karasuma offers 182 air-conditioned accommodations with all-in-one washer/dryers and safes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 182 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided once per stay.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a satisfying meal at 京都ことこと　烏丸御池店 serving guests of Tokyu Stay Kyoto Sanjo-Karasuma. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
京都ことこと　烏丸御池店 - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,750 per person
  • A restaurant

Restaurants on site

  • 京都ことこと　烏丸御池店

Family friendly

  • All-in-one washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1002 reviews
Rating 8 - Good. 220 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Stayed 4 nights in Aug 2025

10/10 Excellent

Wynne

Stayed 4 nights in Aug 2025

10/10 Excellent

Kaylee

Stayed 3 nights in Aug 2025

8/10 Good

Raquel

Liked: Staff & service
Friendly, access to shopping, dining and train
Stayed 2 nights in Aug 2025

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in great location. Recommend the MAIKOYA tea ceremony near by. Close to food and shopping and wonderful staff. Our room was clean, cool and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A calm space in the center everything

We loved this Tokyu Stay out of all the Tokyu Stays we've stayed at in Japan. The reason is the large lobby with the table and free water, hot water, coffee, and tea. The large table is just a nice place to rest after a long day and there's also a bathroom in the lobby. If you've been traveling a long time, you will recognize what a plus this isn a more budget style hotel. It's right in the middle of all the shopping in Karasuma, but just off to the side so you don't feel overwhelmed by capitalism. It's also quite close to the larger shops if you wanted to walk, it would not be that far. It's also close to bus lines. as there's a main road in the front and it's also a block and half from a subway. Unlike to Tokyo, Kyoto's public transportation is more...chill...so at times it feels like there are less options. Don't get me wrong, it's still a bustling city, but it kind of. feels like a large town that's forced to be a city. Any rate, we would stay at his hotel again. The service was above and beyond as they held our bags for over 3 weeks before sending them to Tokyo to meet us at our last destination. Truly helpful and kind workers.
Stayed 9 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel. Free coffee in the lobby. Wonderful staff. Very clean rooms - including a laundry and dryer unit IN THE ROOM. Many dining options in the immediate area. Public transport is within walking distance. Five stars all-around.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gze Hin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay, especially for those relying on public transportation. The location is excellent, with easy access to buses and trains, making it very convenient to get around Kyoto. The small parking lot across the street, while available, is quite tiny and has limited hours, which can be a bit restrictive. However, Kyoto is definitely a city better suited for public transportation rather than driving, so I’ll plan differently next time. The free coffee in the front lobby was a nice touch, and the simple décor added a cozy vibe. The availability of a microwave and laundry facilities made it ideal for a longer stay, which I really appreciated. Overall, I enjoyed my time here and would happily stay again—just without bringing a car next time!
Stayed 3 nights in Jul 2025

2/10 Terrible

Judy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel did not meet my satisfaction whatsoever, I never stayed at a hotel where it was this bad.. we had the 4th floor and room smelt horrid as soon as you walk in, advised the staff they came in and inspect stating that the room did not smell, don’t forget to mention black mold around the bathtub and doors. They really don’t care about the people staying here so you shouldn’t care enough to waste your time and pocket in this nightmare hotel. There was also gnats flying around the bathroom and room, which me and my partner got bites all over our body and we had to buy ointment for the treatment. They don’t do housekeeping unless you stay more than 7 days and advise they only will clean your room ONCE. We also had to stop by a store to pick up bathroom essentials for the place, we weren’t being dramatic of how bad it was the smell can’t be avoided. Also their laundry detergent isn’t the best either so if you do want to book this place (which i advise not to) please consider buying your own laundry detergents. I’d never been more happy to leave this place, we stayed at many hotels during our trip in Japan the previous hotel was definitely way better and they treat you with care.. I’d give this hotel a 0 star if I could.
black mold and stains under bathtub, toilet and sink
Stayed 9 nights in Jul 2025

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like hotel provided coffee and cold water.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ceri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Family of four with neighbouring twin rooms. Reception staff very friendly and helpful. Very much a staffed hotel. Rooms and bathroom were clean. Beds were very comfortable. There were cups and kettle in room and tea bags available for self serve at reception along with toothbrush and toiletries although toiletries and washing liquid provided in rooms already. Area was safe and peaceful, walking distance to many sites and metro. Loved the back streets and restaurants, some european options too if desired. Free coffee machine and seating area in lonby was appreciated. We had breakfast included which was a mix of Japanese food and ham and eggs, croissants, toast, jam, yoghurt but 7 - 11 also next door for supplies if needed. Would recommend for anyone.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Multi-lingual, friendly staff. Close to train station. Washing machine/dryer inside each room.
Stayed 1 night in Jul 2025

10/10 Excellent

Marcellus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

Our stay at Tokyu stay hotel was great! I really enjoyed staying there the service was excellent! We received the best customer service from M.Nayuk at the front desk. She helped with directions and gave tips on where to go. The best thing for me was the rooms were super spacious and even came with a washing machine and dryer! That was a super conscience for me as it allowed me to wash my clothes in the room with out having to go any where. The hotel was in a great location right near a subway station and a 7-11.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Comfy bed, spacious room with washer/dryer and sitting area. Friendly and helpful staff. Easy short walk from train station. About 15 minutes to walk to attractions and shopping.
Stayed 3 nights in Jul 2025

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place that we stayed in Japan - super big room with lots of floor space and there are lots of amenities. They were super helpful with luggage forwarding and also give you coins for free sake shots which was cool. Very clean and loved the washer /dryer in the room.
Stayed 2 nights in May 2025

10/10 Excellent

Maggie

Stayed 3 nights in Jul 2025

8/10 Good

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
The stay was just perfect for me!
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really liked this property. The entrance was very soothing and welcoming. The staff was very friendly and helpful. Their English was very good. I loved having a washing machine in the room. The machines were very quiet so I could run them at night. The beds were comfy and larger than I expected. The room was spacious for Japan. The location was great, very close to the Subway (less than 5 min) and about 10 min from train station. Also, close to Starbucks, restaurants, cafes, Nishiki Market and other hot spots. I would stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were polite and quick to help. Everything was clean and well maintained.
Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

allison

Stayed 3 nights in Jun 2025

8/10 Good

JANE, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel price was great plus includes in room washer dryer. They offer free beverages. The location was slightly further out. The convenience store was just around the corner.
Stayed 4 nights in Jun 2025