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Hotel Okura Kyoto

4.5 star property

Photo gallery for Hotel Okura Kyoto

Exterior
Lobby
Suite Room, Non Smoking
Banquet hall
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View map
537-4 Ichinofunairicho, Kawaramachi-dori, Nakagyo-ku, Kyoto, Kyoto, 604-0924
  • Place, Pontocho Alley
    ‪5 min walk‬
  • Place, Nishiki Market
    ‪10 min walk‬
  • Place, Heian Shrine
    ‪17 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪62 min drive‬

Room options

View all photos for Corner Deluxe Double Room, Non-Smoking

Corner Deluxe Double Room, Non-Smoking

Corner Deluxe Double Room, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking, Corner

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room, Non Smoking, Corner

9.8 out of 10
Exceptional
(6 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Single Room, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room, Non Smoking, City View

9.2 out of 10
Wonderful
(25 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking, River View

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room, Non Smoking, River View

9.0 out of 10
Wonderful
(17 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Small Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Small Double Room, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(34 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Room, Non Smoking

Suite Room, Non Smoking

Suite Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Suite, Non Smoking

Luxury Suite, Non Smoking

Luxury Suite, Non Smoking

  • 90 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

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About the area

Kyoto

With a stay at Hotel Okura Kyoto, you'll be centrally located in Kyoto, steps from Kawaramachi Street and 7 minutes by foot from Pontocho Alley. .This family-friendly hotel is 0.6 mi (0.9 km) from Shijo Street and 0.6 mi (1 km) from Nishiki Market.

What's nearby

  • Pontocho Alley - 5 min walk - 0.4 km
  • Nishiki Market - 10 min walk - 0.9 km
  • Nijō Castle - 6 min drive - 2.6 km
  • Kyoto University - 6 min drive - 2.3 km
  • Kiyomizu Temple - 7 min drive - 3.3 km

Getting around

  • Shiyakusho-mae Station - 1 min walk
  • Sanjo Station - 7 min walk
  • Itami Airport (ITM) - 57 min drive

Restaurants

  • ‪京の酒処 1038 - ‬2 min walk
  • ‪有喜屋 京都ホテルオークラ店 - ‬1 min walk
  • ‪QUESTION - ‬1 min walk
  • ‪中国料理 桃李 - ‬1 min walk
  • ‪フォーチュンガーデン京都 - ‬1 min walk

About this property

Hotel Okura Kyoto

Luxury hotel with 5 restaurants and a 24-hour business center
Hotel Okura Kyoto offers 320 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 320 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This hotel also features gift shops/newsstands, a hair salon, and wedding services.
Enjoy Japanese cuisine at Irifune, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Irifune - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Pittresque - This restaurant specializes in French cuisine and serves lunch and dinner. Open daily.
Orizzonte - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Tokiwa - This restaurant serves lunch and dinner. Open daily.
Toli - This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (JPY 2,000 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,800 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Irifune
  • Orizzonte
  • Pittresque
  • Tokiwa
  • Toli

Things to do

  • Shopping

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 17 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Starting January 1, 2026, an additional fee of JPY 500 per 30 minutes applies to parking after 3 PM on the check-out date.
Parking is available at no charge until December 31, 2025.

Renovations and closures

The following facilities or services will be unavailable from January 14 2026 to January 20 2026 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 3800 per person
  • Self parking fee: JPY 2000 per night
  • Pool fee: JPY 3300

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The optional pool fee is charged per person, per entrance to the pool area.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kyoto Okura
Hotel Okura Kyoto
Kyoto Hotel Okura
Kyoto Okura
Kyoto Okura Hotel
Okura Hotel Kyoto
Okura Kyoto
Okura Kyoto Hotel
Kyoto Hotel Okura
Hotel Okura Kyoto Hotel
Hotel Okura Kyoto Kyoto
Hotel Okura Kyoto Hotel Kyoto

Reviews

Hotel Okura Kyoto Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 747 out of 1004 reviews
Rating 8 - Good. 198 out of 1004 reviews
Rating 6 - Okay. 30 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

Reviews

10/10 Excellent

Karina, La Jolla

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and amazing staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My son and I visited Japan in February/March 2025 and stayed in hotels in four cities. Not only was the Hotel Okura Kyoto our favorite hotel in Japan, but it is now one of my favorite hotels worldwide. First, the rooms are impeccably clean and have every imaginable amenity. There is a fantastic amount of storage, and rooms are very quiet. We tried both breakfast restaurants, and loved the extensive western and Japanese options.The location was very useful, and walkable to the main shopping street while in a quieter spot. However, the staff were by far the most wonderful part of our stay. We had some difficulty in Kyoto figuring out transportation options, logistics, and finding things we need - the staff helped us each time with very personalized issues. They also arranged a much better car rental agreement for us when our plans changed. They were even able to help us find the nearest pet store selling rabbit food - every request was met with warmth, kindness and assistance.
Stayed 3 nights in Mar 2025

10/10 Excellent

FANG

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The service is really good and the location is perfectly for tourists.
Stayed 12 nights in Jun 2025

8/10 Good

Christopher

Travelled with group
Bathroom fixtures are old. Time to update and renovate. Amenities are not nice enough for a 5-star hotel. This is a 3.5 star hotel.
Stayed 2 nights in Jul 2025

2/10 Terrible

Sudesh, Oakville

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
worse place paid $600 per night, i will never book from expedia,
Stayed 2 nights in Jul 2025

10/10 Excellent

Miguel, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top service. Vey polite and helpful people. Very nice room. Clean.
Stayed 3 nights in Jun 2025

8/10 Good

Janet

Travelled with family
Liked: Amenities, property conditions & facilities
Staff was attentive and location was great. The only negative was that they worked out was not included in the price. Each day to work out was over $25. This was not explained when I booked this reservation.
Stayed 3 nights in Jun 2025

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was the best place so close to transit and shopping staff was excellent in all areas
Stayed 6 nights in Jun 2025

10/10 Excellent

Gabriel

Stayed 3 nights in Jun 2025

10/10 Excellent

laurie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Charming service
Stayed 3 nights in Jun 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 5 nights in May 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Okura was amazing. Great service, premium location, and extremely clean.
Stayed 5 nights in Jun 2025

8/10 Good

Brice

Stayed 3 nights in May 2025

10/10 Excellent

Masaaki

Liked: Cleanliness, staff & service, property conditions & facilities
Whenever I stay at Hotel Okura Kyoto I am always impressed with excellent services by their staff . Excellent services mean merely more than customer Satisfaction but going back to my home
Stayed 1 night in May 2025

10/10 Excellent

delores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous and the breakfast was delicious!
Stayed 2 nights in May 2025

6/10 Okay

Lakshmi

Travelled with family
Staff were pleasant and helpful. The property is well located. Need to be renovated as it looks a little worn down. Rooms were cleaned but not dusted properly
Stayed 4 nights in May 2025

10/10 Excellent

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top-notch hotel, large beautiful room, wonderful service and excellent breakfast buffet. Breakfast could be crowded at times but very efficient with great western and Japanese selection.
Stayed 3 nights in May 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Aron, Cheshire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, wonderful location and very friendly staff.
Stayed 4 nights in May 2025

4/10 Poor

Fred

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Staff has difficulties speaking English, very crowded, bar was not available many times.
Stayed 4 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Okura Kyoto

Amazing! Wonderful customer service and the rooms were very nice!
Stayed 2 nights in May 2025

6/10 Okay

raina

Stayed 2 nights in May 2025