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Aparthotel

Citadines Uplands Kuching

4.0 star property

Photo gallery for Citadines Uplands Kuching

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby
Lobby
TV, DVD player, iPod dock
2-Bedroom Premier Apartment, Kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350
  • Place, The Spring
    ‪1 min walk‬
  • Place, City One Shopping Mall
    ‪2 min drive‬
  • Place, Vivacity Megamall
    ‪2 min drive‬

Room options

View all photos for 1-Bedroom Executive Apartment, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

1-Bedroom Executive Apartment, Kitchen

  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier, Kitchen

Studio Premier, Kitchen | Private kitchen

Studio Premier, Kitchen

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for 2-Bedroom Executive Apartment, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

2-Bedroom Executive Apartment, Kitchen

  • City view
  • 59 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for 1-Bedroom Premier Apartment, Kitchen

TV, DVD player, iPod dock

1-Bedroom Premier Apartment, Kitchen

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom Premier Apartment, Kitchen

A modern bathroom with a toilet, a bathtub, and a shower.

2-Bedroom Premier Apartment, Kitchen

  • City view
  • 67 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Studio Premier

In-room safe, desk, laptop workspace, blackout curtains

Studio Premier

  • Sleeps 2

View all photos for One Bedroom Executive Apartment

TV, DVD player, iPod dock

One Bedroom Executive Apartment

  • Sleeps 2

View all photos for One Bedroom Premier Apartment

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Premier Apartment

  • Sleeps 2

View all photos for Two Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout curtains

Two Bedroom Executive Apartment

  • Sleeps 3

View all photos for Two Bedroom Premier Apartment

In-room safe, desk, laptop workspace, blackout curtains

Two Bedroom Premier Apartment

  • Sleeps 4

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About the area

Kuching

With a stay at Citadines Uplands Kuching in Kuching, you'll be connected to a shopping center, just steps from The Spring and a 2-minute drive from Sri Srinivasagar Kaliamman Temple. .This aparthotel is 1.7 mi (2.7 km) from Kuching Civic Centre and 1.7 mi (2.7 km) from Sarawak Orchid Garden.
View more Aparthotels in KuchingOpens in a new window

What's nearby

  • The Spring - 1 min walk - 0.1 km
  • City One Shopping Mall - 2 min drive - 2.2 km
  • Vivacity Megamall - 2 min drive - 2.2 km
  • Sarawak Orchid Garden - 3 min drive - 2.9 km
  • Kuching Waterfront - 4 min drive - 3.6 km

Getting around

  • Kuching Intl. Airport (KCH) - 15 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Boost Juice Bars - ‬15 min walk
  • ‪Nasi Kandar Line Q - ‬3 min walk
  • ‪KFC - ‬15 min walk
  • ‪Nando's - ‬15 min walk

About this property

Citadines Uplands Kuching

Citadines Uplands Kuching offers 215 air-conditioned accommodations with DVD players and safes. Accommodations offer separate sitting areas. Satellite television is provided. Accommodations at this 4-star aparthotel have kitchens or kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 215 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Private kitchenettes make it easy to prepare your meals. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a banquet hall. Guests can get to nearby shops on the complimentary shuttle.
Take advantage of the aparthotel's room service. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 6 and younger eat free breakfast.
Room service is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Car not required
  • Covered parking on site (MYR 2 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 27 for adults and MYR 27 for children
  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MYR 108 per night

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • IPod dock
  • TV with cable/satellite channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 8 kg per pet
  • Fee: MYR 500 per accommodation per night
  • Pets allowed in specific rooms
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Doorbell and phone notification
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • Connected to a shopping centre
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Children's pool
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 215 units
  • 8 floors
  • Banquet hall
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 500 per accommodation, per night

Welcoming dogs and cats only

1 total (up to 18 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 6 and younger eat free breakfast

Rollaway/extra beds are available for MYR 108.0 per night

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 27 for adults and MYR 27 for children
  • Airport shuttle fee: MYR 16.20 per person (one-way)
  • Airport shuttle fee per child: MYR 16.20 (one-way), (from 7 to 18 years old)
  • Covered self parking fee: MYR 2.00 per day
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 108.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

Pool access available from 6:00 AM to 10:00 PM
A car is not required for transportation to and from this property

Property is also known as

Citadines Kuching

Citadines Kuching Uplands

Citadines Uplands

Citadines Uplands Apartment

Citadines Uplands Apartment Kuching

Citadines Uplands Kuching

Citadines Uplands Kuching Sarawak

Citadines Uplands Kuching Aparthotel

Citadines Uplands Aparthotel

Citadines Uplands Kuching Kuching

Citadines Uplands Kuching Aparthotel

Citadines Uplands Kuching Aparthotel Kuching

Citadines Uplands Kuching Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 163 out of 460 reviews
Rating 8 - Good. 199 out of 460 reviews
Rating 6 - Okay. 71 out of 460 reviews
Rating 4 - Poor. 13 out of 460 reviews
Rating 2 - Terrible. 14 out of 460 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Shan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Too old building
Stayed 1 night in Jan 2026

10/10 Excellent

Siti Nurhanis

Travelled with group
Liked: Cleanliness, amenities
The staff were friendly and awesome. Location was pretty near to waterfront and airport (approx RM10 by grab). Just one downside, there’s a Karaoke/pub at level 2 so some rooms got a free (off-key) lullabies from 10am to 2am but hey, I rather that than other noises. But it’s funny when this became a topic of conversations with other tourists staying at Citadine!
Stayed 4 nights in Dec 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is clean and in good condition. Bed and pillows were super hard and the tv had 5 working channels. Lots of noise all night from the constant stream of loud motorcycles and cars driving past the property.
Stayed 9 nights in May 2025

10/10 Excellent

Ridhwan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Kim Loong

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staffs and cleaningness
Stayed 3 nights in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities
Great location if wanna visit spring hotel
Stayed 2 nights in Sep 2024

6/10 Okay

Lawrence

Business traveller
Liked: Room comfort
Disliked: Cleanliness

Nonee

Floor as well as dining table were sticky. Luckily room slippers were provided and I clean the table using my own disposal wipes. Bedding do not smell yucky but also do not smell fresh.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer Fang Ni

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
a bit rundown for the price is charges
Stayed 1 night in Apr 2024

8/10 Good

Jennifer Fang Ni

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is getting a bit too old. The night shift staff was totally unfriendly despite I have elderly and children with me checking in near midnight.
Stayed 1 night in Apr 2024

8/10 Good

Jennifer Fang Ni

Business traveller
Liked: Cleanliness, amenities
I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.
Stayed 1 night in Apr 2024

6/10 Okay

Jimmy

A bit dated, maintenance might be a bit lagging.
Stayed 1 night in May 2024

8/10 Good

Zhi chao

Travelled with partner
Liked: Amenities, property conditions & facilities
Good location. Staff is friendly. Just hope the room is cleaner
Stayed 3 nights in Apr 2024

6/10 Okay

tony amir

Stayed 5 nights in Apr 2024

2/10 Terrible

Daniel

Stayed 1 night in Apr 2024

6/10 Okay

Kathleen

The staff were pleasant and efficient. However, the property needs serious renovating. For example: 1. The window didn’t lock properly and noisy traffic became an issue. 2. The bathroom door is rotting at the base. 3. The room was smelly. 4. The stained toilet seat needs replacing. 5. They fork out the cheapest toilet roll to be found on the market.
Stayed 5 nights in Jan 2024

6/10 Okay

Chieng

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Li Fong, Kuala Lumpur

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the staff is very helpful
Stayed 3 nights in Oct 2023

8/10 Good

Chu-Li

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

6/10 Okay

Kathleen

I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.
Stayed 6 nights in Aug 2023

8/10 Good

Rhyselle Bernadette

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Good location. It's time to renew the rooms.

Good location. The room is a bit too old, bath tub handle is rusted and disgusted me. Also the pools ladder, it almost slit open my daughters foot with the rusted nail.
Stayed 3 nights in Sep 2023

10/10 Excellent

CHRISTOPHER VIXTRICDAY

Stayed 1 night in Sep 2023

2/10 Terrible

Tessa

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Ronald

Travelled with group
Liked: Cleanliness, amenities
1. The hotel is old and in need of renovation. 2. The corridor carpet was not straightened and looks dirty 3. Stayed 3 days, no one came to clean the room 3. The gym and swimming pool is well kept 4. Location is convenient to reach most places 5. Breakfast is just a walk away 2 prata stores available for u 6. Across the road, a big mall
Stayed 2 nights in Jul 2023

2/10 Terrible

JUNWEN

Stayed 3 nights in Jul 2023