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The Acacia Retreat

3.0 star property

Photo gallery for The Acacia Retreat

Outdoor pool
The Mansion | View from room
Porch
Smurf
Simpleton Room King

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
Lot 3579 & 3580 Lebuhraya Karak E8, (LPT) Km 70, Bentong, Pahang, 28600
  • Place, Lentang Forest Recretional Park
    ‪19 min drive‬
  • Place, Parih
    ‪19 min drive‬
  • Place, Genting SkyWorlds Theme Park
    ‪53 min drive‬

Room options

View all photos for The Mansion

The Mansion | Balcony

The Mansion

  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Red Brickade

Red Brickade

Red Brickade

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Bachelor Pad Room

Bachelor Pad Room

Bachelor Pad Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Simpleton Double (Balcony)

Simpleton Double (Balcony)

Simpleton Double (Balcony)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Simpleton (Triple Bed)

Simpleton (Triple Bed)

Simpleton (Triple Bed)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Wood Shelter 1 King Bed

Wood Shelter 1 King Bed

Wood Shelter 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Wood Shelter Triple Bed

Wood Shelter Triple Bed

Wood Shelter Triple Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Wood Shelter 2 King Bed

Wood Shelter 2 King Bed

Wood Shelter 2 King Bed

  • 39 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Simpleton Room King

Simpleton Room King

Simpleton Room King

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Bachelor Pad)

Twin Room (Bachelor Pad) | View from room

Twin Room (Bachelor Pad)

  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Simpleton Room Twin

Simpleton Room Twin

Simpleton Room Twin

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

The Smurf

  • Sleeps 2
  • 1 King Bed

Similar properties

Deluxe Triple Room
Tumike Hotel Bentong
Bentong
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.2 out of 5, Very good, 87 reviews
The price is AU$58
includes taxes & fees
16 May - 17 May
Tumike Hotel Bentong

About the area

Bentong

With a stay at The Acacia Retreat in Bentong, you'll be 31.5 mi (50.7 km) from Genting Highlands Premium Outlets and 25.8 mi (41.5 km) from Berjaya Hills Botanical Garden. .This lodge is 28.9 mi (46.5 km) from Happy Bee Farm & Insect World and 29.2 mi (47 km) from Guang Yin Temple.
View more Lodges in BentongOpens in a new window

What's nearby

  • Lentang Forest Recretional Park - 19 min drive - 23.4 km
  • Parih - 19 min drive - 22.3 km
  • Genting Skyway - 42 min drive - 50.5 km
  • Genting Highlands Premium Outlets - 43 min drive - 50.9 km
  • Genting SkyWorlds Theme Park - 53 min drive - 57.3 km

Restaurants

  • ‪Warisan Saidina - ‬10 min drive
  • ‪Taman Harmoni,Bentong - ‬13 min drive
  • ‪Lemang To'ki 2 - ‬11 min drive
  • ‪Durian Stall - ‬7 min drive
  • ‪Cinta Rasa Airena - ‬9 min drive

About this property

The Acacia Retreat

The Acacia Retreat offers 60 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the lodge include an outdoor pool and complimentary bicycles.
Make yourself at home in one of the 60 air-conditioned guestrooms. Bathrooms have showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This lodge also features complimentary wireless internet access, concierge services, and barbecue grills.
For lunch or dinner, stop by The Acacia Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service is provided.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
The Acacia Restaurant - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Acacia Restaurant

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

More

  • 3 floors

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Acacia Retreat Hotel Bentong

Acacia Retreat Hotel

Acacia Retreat Bentong

The Acacia Retreat Lodge

The Acacia Retreat Bentong

The Acacia Retreat Lodge Bentong

The Acacia Retreat Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 3 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

derek

Disliked: Staff & service, property conditions & facilities

Refund issues

i went over there on Raya holiday, on 16th June. upon arriving when i try to check in, found out the room was booked, and was not reflected on Expedia, hence my booking was forced to cancel, although they offer another room which is smaller, but with an extra bed .however i have 3 adults and 1 pregnant woman with me. thus i requested cancel of the room. the Manager also agreed to refund to me in full. I am not sure if this is whose fault but until today about 3 weeks. i still have not yet to receive my refund.
Stayed 1 night in Jun 2018

8/10 Good

Mei Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
overall not bad. but location low coverage for mobile phone.
Stayed 1 night in Jul 2017

10/10 Excellent

wee peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant and relax stay near Bentong

We are quite surprise with the hotel overall ambiance and landscape is nicely done. It was a pleasant stay! We like the wood shelter.
Stayed 1 night in Jun 2017

8/10 Good

Isabell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gems

No price list for the recreation activities such as A TV, cycling.....whether it will mark up by the staff as they like? The pond is a bit smelly but we satisfy for the overall stayed. Clean big room with balcony, comfort bed , nice natural environment with fresh air, unique bathroom sink, every hotel room have very nice decor..... Staff need to improve theirs English language.....they only understand bahasa Malaysia.....
Stayed 1 night in May 2017

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escape from busy cities

Very nice, affordable, pleasant and quiet place just away from the highway. The room was big, with a large and comfortable bed. Wooden houses and bungalows and superb wooden furniture. Only cold water in the bathroom but who cares when it's so hot outside? Dinner was great with local dishes expertly cooked.

4/10 Poor

Azni, KL, Malaysia

Disliked: Property conditions & facilities

Frustrating

This was my 3rd trip to this place unfortunately we are not able to stay at da place dat we hv booked n paid for due to electricity prob. Although we were given different type of rooms (wood shack) im still not happy cos it is a family gathering n the mansions that we hv chosen is much better cos everybody could room in together n it is nearer to da pool. Pool is also not clean. Also our fishing bait that we left overnight at da balcony got stolen.. security is not good n hotel mgt doesnt seems to care much or compensate us.

8/10 Good

M, Malaysia

Liked: Staff & service

vey natural environment hotel

A very great place to escape the city. Overall was just nice, worst part is the kitchen side, taste was great . prepare time is super worst ! 3 dishes have to b wait for over an hour. Give a big thumb up to all de staff, they is very helpful and friendly.

4/10 Poor

Hiew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay in a hotel

Acacia is not ready to accept guests. First, the ponds surrounding the rooms were filled with a disgusting layer of pollutant which looked like oil, the water was stagnant and the colour was scary. Secondly, the room was dusty at all the edges and corners. Thirdly, there was no hot water from the shower. Next, the restaurant was totally unprepared to receive guests. They couldn't even provide simple bread, the waiter couldn't understand what a fried egg is, he brought us omelette. Seemed there was nothing in the kitchen, he asked if we could have fried rice for breakfast! Terrible! Terrible! Terrible! This hotel should either buck up or not operate at all. They do have a nice place, such a pity they can't manage.

8/10 Good

Bo Møller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, cosy, good service in the middle of nowhere

Extremely good service. Quality buildings in the middle of no where. Restaurant prices slightly above average and the food was average. Again service very good. Nearby motorway not as noisy as expected.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

It's a nice and cozy environment

Staff are friendly, breakfast is good. It would be nicer if they can do some cleaning to the pond.

6/10 Okay

aei, kuala lumpur

Liked: Room comfort

Bilik yang selesa

Masa cek in, lambat sebab tak ada line. Lepas tu kene tukar bilik dan tambah duit. Bilik selesa kecuali lantai bilik air yang sedikit berlumpur.
Stayed 1 night in Nov 2017

4/10 Poor

Bo Møller

Disliked: Staff & service, room comfort

Used to be good

Stayed at this hotel around a year ago - at that time the service was perfect. Sorry to say, now it is average. We booked dinner and ordered food a the next door Chinese restaurant at 13:30 hours for delivery to our room at 18:30 hours. At 19:30 hours I cancelled the dinner. Our room was big, but hardly any furniture inside.
Stayed 1 night in Oct 2017

6/10 Okay

manon, maleisie

Disliked: Staff & service

Good for one night

Close by highway is easy if you need a place to stay for one night. Restaurant is not ready yet to give you a welcome feeling
Stayed 1 night in Aug 2017

10/10 Excellent

Theresa, Köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super zum Entspannen

Unser Hello-Kitty-Zimmer war sehr schön geräumig, liebevoll gestaltet und super ausgestattet. Mit einem tollen Balkon über dem See und einem wunderschön angelegten Pool direkt vor der Tür. Die ganze Anlage ist einfach perfekt um zu entspannen - sie liegt in der Nähe einer Straße (von der man nicht viel mitbekommt) und gut mit dem Auto zu erreichen ist. Allerdings war die Kommunikation mit den netten Mitarbeitern des Resorts etwas komplizierter, da nicht alle gut englisch sprechen und somit ein paar kleine Missverständnisse entstanden sind. Das Essen ist wirklich vorzüglich und wird von einem sehr guten Koch zubereitet. Traumhaftes Resort, schön gepflegt, neu und sauber gehalten doch leider etwas ab vom Schuss (man braucht ein Auto um wegzukommen).

6/10 Okay

Boon Jang

Liked: Staff & service

大自然的酒店！

新！員工經驗少！