Televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Bathrooms include bathtubs or showers and hair dryers. Housekeeping is provided daily.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Take advantage of the hotel's room service. Buffet breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and a computer station. Self parking (subject to charges) is available onsite.
A hosted evening meal is available for a surcharge daily.
Room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi and wired internet
Parking and transport
Limo/town car service
Parking on site (PLN 70 per day)
Limited on-site self parking
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 65 for adults and PLN 65 for children
A bar/lounge
Hosted evening meal available daily for a fee of PLN 60
Family friendly
Living room
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
3 meeting rooms
Computer station
Accessibility
Hardwood flooring in room
Lift
More
4 floors
Banquet hall
Built in 1890
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
15-inch TV with satellite channels
Food and drink
Electric kettle
Free bottled water
Room service
Tea bags/instant coffee
More
Desk
Heating
Living room
Phone
Safe
Policies
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
A pet fee will be charged
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number PL6760007850
Property is also known as
Hotel Polonia Krakow
Polonia Krakow
Polonia Hotel Cracow
Polonia Cracow
Polonia Hotel Hotel
Polonia Hotel Kraków
Polonia Hotel Hotel Kraków
Polonia Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Excellent hotel and staff were very friendly - with the upgrade to deluxe double room and even though tram noise was loud it didn’t really affect us. One star off as the one evening we planned to eat at the restaurant it was closed for a private function and breakfast was free but buffet layout was poor (long queue for single coffee machine and toaster). Would recommend hotel location also as it is between large mall and Old Town
david
Stayed 3 nights in Nov 2025
10/10 Excellent
Liam, Newcastle Upon Tyne
12 Nov 2025
Liam
Stayed 1 night in Nov 2025
8/10 Good
Stephen
6 Nov 2025
Liked: Cleanliness, staff & service, amenities
I did find the noise from the trams passing by annoying at first, but soon tuned them out. Everything otherwise was excellent.
Staff were amazing…. Friendly , helpful and professional
Grainne
Stayed 2 nights in Aug 2025
8/10 Good
Lynne
29 Aug 2025
Liked: Cleanliness, staff & service
Great location.
Room was spacious, bed was comfortable but the pillows were way too soft and went flat immediately. Breakfast was fine, decent selection. Front facing rooms hear the trams and they can be loud. Great location for the old time, train station and large shopping mall, all easy walking.
This was our second stay at Hotel Polonia and it was even more wonderful than our previous visit two years ago.
Service is courteous and polite. All of our questions were answered cheerfully and accurately.
Location cannot be beat. If traveling by train, Krakow Główny station is a short walk.
Public transportation is right outside the door to take you to the area of Schindler's factory, the botanic gardens and Jewish quarter. Old Town is a quick walk across the park.
Breakfast is exceptional. Hot and cold foods, pastries etc.
In my opinion, staying in a hotel that is over 100 years old, has the charm of times gone by speaks for itself.
Our room was extra special it was noted and very much appreciated. When in Krakow, we will stay at Hotel Polonia again.
Askold
Stayed 1 night in Aug 2025
8/10 Good
Verified traveller
23 Aug 2025
Liked: Cleanliness, staff & service
Good value hotel
Pros: location and hotel restaurant are excellent
Cons: noise from trams and cars, not for light sleepers
Verified traveller
Stayed 2 nights in Aug 2025
10/10 Excellent
Jeremiah
Travelled with family, Travelled with family and small children