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Hotel Stary

5.0 star property

Photo gallery for Hotel Stary

Terrace/patio
Couples treatment room(s), steam room, deep-tissue massages
Exterior
Bar (on property)
2 indoor pools

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym
  • Room service

Explore the area

View map
Szczepanska 5, Kraków, Lesser Poland, 31-011
  • Place, Main Market Square
    ‪2 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Place, Wawel Castle
    ‪14 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Single Room

LED TV

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(18 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area

Apartment

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Living area

Luxury Suite

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

9.6 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Kraków

With a stay at Hotel Stary, you'll be centrally located in Kraków, steps from Main Market Square and Town Hall Tower. .This family-friendly hotel is 0.5 mi (0.7 km) from St. Mary's Basilica and 0.9 mi (1.5 km) from Cloth Hall.

What's nearby

  • Main Market Square - 2 min walk - 0.2 km
  • Cloth Hall - 2 min walk - 0.2 km
  • St. Mary's Basilica - 3 min walk - 0.3 km
  • Wawel Castle - 14 min walk - 1.2 km
  • Oskar Schindler Factory - 6 min drive - 3.1 km

Getting around

  • Turowicza Station - 10 min drive
  • Kurdwanów P+R Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪Café Restaurant Europejska - ‬1 min walk
  • ‪Hawełka - ‬1 min walk
  • ‪Free Pub - ‬1 min walk
  • ‪Restauracja Pino - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

Hotel Stary

Luxury hotel with 2 restaurants and 2 indoor pools
Hotel Stary offers 78 accommodations with minibars and safes. Each accommodation is individually decorated. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 indoor swimming pools are on site along with a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and massages. The spa is equipped with a steam room. The spa is open daily.
Make yourself at home in one of the 78 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at TRZY RYBKI, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Kraków? This hotel has 1938 square feet (180 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
TRZY RYBKI - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 200 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 200 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 140 for adults and PLN 100 for children
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Secured valet parking fee: PLN 150 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków

Reviews

Hotel Stary Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 588 out of 793 reviews
Rating 8 - Good. 148 out of 793 reviews
Rating 6 - Okay. 36 out of 793 reviews
Rating 4 - Poor. 17 out of 793 reviews
Rating 2 - Terrible. 4 out of 793 reviews

Reviews

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Elegant hotel right in the heart of Old Town Krakow. Room was very nice and perfect for a couple. Be sure to check out the rooftop bar for a great view of the surroundings
Stayed 2 nights in Jun 2025

10/10 Excellent

Jakub

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel in a prime location! The hotel bar served great drinks and has amazing nighttime views of the Stary Rynek!
Stayed 5 nights in Jun 2025

10/10 Excellent

Ewa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay near the Main Square. The staff was very friendly, polite, and professional. The room was spacious and clean. I would stay there again.
Stayed 1 night in Jun 2025

8/10 Good

Luis Roberto, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It shines in almost every aspect with huge spaces and very clean but there's nowhere to hang a hand towel close to sink or shower and other design flaws like having to stand from bed to turn the overhead lamp off... Or maybe it was me?... Location is excellent close to everything in a very quiet side street...
Stayed 3 nights in Jun 2025

10/10 Excellent

Lucinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10/10. Stay here.
Stayed 4 nights in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Amenities, property conditions & facilities
The old world feel, and awesome grotto pool were amazing
Stayed 12 nights in May 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very relaxing, spa was beautiful ,we had a massage which was amazing. So close to all amenities. Definitely recommend this hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
This property, the location, the spacious rooms and the excellent staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Diana

Stayed 1 night in May 2025

10/10 Excellent

AGNIESZKA

Liked: Cleanliness, amenities, property conditions & facilities
Everything on this hotel was exceptional,I would rate it 10/10.The pool was unbelievable,like swimming in the cellar underground in the heated water .Great experience.Room and bathroom was also beautiful.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fabulous! The staff are really accommodating and friendly. I will definitely stay here again and highly recommend to stay here. Also had one of the best massages with Julia! She is amazing!
Stayed 2 nights in May 2025

10/10 Excellent

Geraldine Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms. Pool and steam and sauna good. Breakfast amazing. Great location just off Main Square
Stayed 3 nights in May 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and large room. Bed firm. Breakfast good, but a bit chaotic when the supervisors off . Staff need a touch more training. Corporate functions on most days. Good view from the roof top bar, but it lacks atmosphere. A few more plants would help. It’s all too bland, stark and grey. We didn’t use the pool and spa. Breakfast box in place of one breakfast was excellent. Reception staff good. Room well cleaned. Shower extremely slippery and bathroom too dark. Little atmosphere in the ground floor bar, but then many hotels struggle to get people in to their bars. Overall a good hotel, but lacks polish. Aimed more at the corporate market.
Stayed 4 nights in May 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, and great location

The hotel was great, and the spa & workout. Room was amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a great stay here and really enjoyed the spa. Would definitely recommend and also stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with lots of character. We loved the spa area and it was always quiet when we went! We felt some of the staff could have been friendlier and we felt that minimal information was given on check in. I do find it strange that there are no tea or coffee facilities in the room. We would still recommend the hotel though as the room was huge with a lovely balcony and the spa is definitely worth a visit.
Stayed 1 night in May 2025

6/10 Okay

NILAN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The only issue I had was the check-in process. The online pre-checkin was an absolute waste on time and not worth bothering with as the reception staff still a thousand questions when you arrive for ID, baking confirmation.....etc
Stayed 1 night in May 2025

10/10 Excellent

Irene, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful location
Stayed 4 nights in Apr 2025

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful the perfect mix of historic with modern amenities. Walking distance to so many bars and restaurants. The pool is very cool! Enjoy a drink from roof top terrace overlong the square. Highly recommend this hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael Ian

Stayed 7 nights in Mar 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish hotel with rooftop bar and swimming pool in the medieval basement. In the heart of the old town. Only thing missing was tea/coffee making facilities in the room
Stayed 4 nights in Apr 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING hotel

Amazing decor. Very spacious with high ceilings. Best location! Its worth it!
Stayed 3 nights in Apr 2025

10/10 Excellent

Alastair

Travelled with partner
Liked: Amenities
Hotel Stary was a fantastic hotel in a perfect position in the centre of Krakow. The staff were very helpful and accommodating. Only change I would make is to have tea and coffee making facilities in the room. Thank you for a fantastic stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Attention to details

This hotel was absolutely fantastic and we travel a lot. The building is of course outstanding, but more important was attention to detail from all of the staff. (Food was fab too). 100% come back when i return.
Stayed 3 nights in Mar 2025