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Hotel 32 Kraków Old Town

3.5 star property

Photo gallery for Hotel 32 Kraków Old Town

Superior Double Room, 1 King Bed | Balcony view
Deluxe Double Room, 1 King Bed
Reception hall
Reception hall
Dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View map
ul. Zwierzyniecka 32, Kraków, 31-105
  • Place, Wawel Castle
    ‪8 min walk‬
  • Place, Royal Road
    ‪8 min walk‬
  • Place, Main Market Square
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

9.6 out of 10
Exceptional
(16 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Kraków

A stay at Hotel 32 Kraków Old Town places you in the heart of Kraków, within a 15-minute walk of Wawel Castle and Main Market Square. .This hotel is 2.8 mi (4.6 km) from Oskar Schindler Factory and 8.2 mi (13.1 km) from Wieliczka Salt Mine.

What's nearby

  • Planty Park - 5 min walk - 0.4 km
  • Wawel Castle - 8 min walk - 0.7 km
  • Royal Road - 8 min walk - 0.7 km
  • Main Market Square - 9 min walk - 0.8 km
  • St. Mary's Basilica - 13 min walk - 1.1 km

Getting around

  • Turowicza Station - 7 min drive
  • Łagiewniki Station - 14 min drive
  • John Paul II - Balice Airport (KRK) - 20 min drive

Restaurants

  • ‪groble restaurant & bar - ‬4 min walk
  • ‪Streat Slow Food Kiosk - ‬3 min walk
  • ‪Tandoori Flame - ‬3 min walk
  • ‪Café Szafé - ‬2 min walk
  • ‪Wiślany Ogród - ‬17 min walk

About this property

Hotel 32 Kraków Old Town

Hotel with a restaurant, 10-minute walk to Wawel Castle
Hotel 32 Kraków Old Town offers 32 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Make yourself at home in one of the 32 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Hotel 32 Kraków Old Town has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (PLN 100 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: PLN 55 for adults and PLN 55 for children
  • A restaurant

Things to do

  • Sauna

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 55 for adults and PLN 55 for children
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: PLN 100 per day(1476 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hotel 32 Kraków Old Town Krakow
32 Kraków Old Town Krakow
32 Kraków Old Town
Hotel 32 Kraków Old Town Hotel
Hotel 32 Kraków Old Town Kraków
Hotel 32 Kraków Old Town Hotel Kraków

Hotel 32 Kraków Old Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 378 out of 509 reviews
Rating 8 - Good. 108 out of 509 reviews
Rating 6 - Okay. 17 out of 509 reviews
Rating 4 - Poor. 3 out of 509 reviews
Rating 2 - Terrible. 3 out of 509 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa, Burbank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Penelope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was excellent. Spacious room, friendly staff and the restaurant was great for dinner at night. We couldn’t have breakfast, unfortunately, due to our early departures each and every morning.
Stayed 3 nights in Oct 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
The staff was very friendly and helpful. Our biggest problem was we booked a hotel with a lift as both of us have bad knees. When we arrived at the hotel, we found out our room was on the 4th floor and the lift only went to the 3rd. They wanted to move us to a lowet room that was so small you could barely walk around the bed. We paid extra to get a larger room on the 3rd floor. The breakfast that came with the room was not very appetizing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Svitlana

Stayed 5 nights in Aug 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel and room. Very good vicinity within walking distance of most of the things Krakow has to offer. Highly recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice a quite hotel in the central part of the city, close to most public transportation and walkable distance to the old town
Stayed 3 nights in Sep 2025

8/10 Good

Lee

Liked: Cleanliness, room comfort
Was disappointed that we were charged roughly $45 extra for a second guest. But hotel was generally nice
Stayed 3 nights in Sep 2025

8/10 Good

Verena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great Hotel, great area, friendly staff but a small table and chair out front would be nice.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our train arrived in town at 6:30 a.m. and although we knew we wouldn't be able to check in, the front desk happily stored our luggage and told us that they'd text as soon as our room was ready. That set the tone for our stay, as everyone was helpful and kind. After walking through the town that didn't really wake up until around 9:30 on a chilly morning, we were very relieved to get a text around 10:30 that we could get into our room. MUCH earlier than we anticipated! The room itself was spacious, clean and comfortable with a nice terrace with views of Wawel Castle in the distance. The hotel was located conveniently within walking distance to the Old Town and even beyond that, much was easily walkable. While we didn't get breakfast with our stay, the restaurant next door worked with the hotel and it looked like their breakfast was delicious. We did stop in one evening for pizza and really enjoyed the wood-fired oven pizza. There are tons of hotels in the area, but I feel like Hotel 32 was very convenient and in a quiet part of town. I would definitely recommend it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Johan, Santa Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very nice breakfast buffet. Location is perfect. Close to a parking structure and also street parking available. Walkable to the old town center.
Stayed 2 nights in Aug 2025

10/10 Excellent

Svetlana

Stayed 1 night in Aug 2025

8/10 Good

Zofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

Staff were really helpful and friendly. Would give 5 stars but there were a few things that have knocked it down to a 4. The room we were given didn’t have working air conditioning, which the staff were aware of prior to our arrival, yet we were still given a room with broken air con. Credit to the guy when I raised it at reception he offered to bring another fan (the room already had 1) to help with the heat, which was with us within 10 minutes. The second was that the room was advertised as having a ‘fully equipped bathroom’ but there was only hand soap and a 2in1 shampoo/shower wash. So if you want or need conditioner be sure to bring your own! In all the location was brilliant, really close to the old town market square and only round the corner from the historic Wawel castle.
Stayed 4 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!!

I took a quick solo trip to Krakow to see the sites. The hotel was VERY clean, LARGE, and centrally located. The staff were friendly and very helpful.
Stayed 1 night in Aug 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did feel safe . The room was clean and beds are comfortable.walking distance to all places to explore
Stayed 2 nights in Aug 2025

10/10 Excellent

Bronia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Krakow stay

Lovely hotel, very clean and staff were great! Room was small
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff are great, and they cleaned promptly everyday, The restaurant connected to the hotel serves delicious Italian Mediterranean Polish food. This hotel is a real special treat.
Stayed 5 nights in Jun 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Super helpful and friendly.
Stayed 4 nights in Jun 2025

8/10 Good

Morgan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Excellent hotel. Good location close to Old Town. Friendly and helpful staff. Would consider staying again if in Krakow
Stayed 3 nights in Jun 2025

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

I've stayed here before and never disappointed. Immaculately clean, comfortable and quite luxurious for such a good value hotel. The staff are all friendly, courteous and helpful. Highly recommended!
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely and clean and staff were really friendly. Our room had everything that we needed. Easy to get to everywhere that we wanted in krakow
Stayed 4 nights in May 2025

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the BEST hotels we stayed.Rooms were spacious comfortable and clean. Beds very comfy and staff always eager to help.Monika and Piotr as ALL staff super helpful.Service EXCELLENT! Rooms clean daily. About one km or less walking to Center of Old Town but definitely worth!
Stayed 4 nights in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

We stayed for 4 nights .we love Krakow . Great location short walk to main square. Lots of lovely places to eat in the square. 24hr supermarket opposite. Lovely friendly hotel staff very helpful. Very clean ,room serviced every day . Comfy bed ,exceptional pillows . We missed breakfast 1st morning and they did us a lovely packed breakfast/ lunch ,it was amazing . We would defo go back . We live in a very quiet place in the uk, we found the traffic outside very noisy at night .couldnt believe the amount of traffic at night ,doesn’t seem very busy in the day . We had a room on the street. Ear plugs are supplied in the room , which we used every night.
Stayed 4 nights in May 2025