Staying at the Highland Resort Hotel & Spa was an incredible experience from start to finish. The convenience alone is fantastic — the Highland Express bus drops you off right in front of the hotel! But the moment you arrive, you realize this place is something special. The hotel is stunning — it almost feels like stepping into a movie scene, especially at night when the lights twinkle beautifully.
The lobby and rooms are spacious and elegant, and we were lucky to have a breathtaking view of Mt. Fuji right from our window. Waking up to that view every morning felt surreal. And the breakfast buffet? Absolutely unforgettable. There’s nothing quite like enjoying a delicious meal while looking out at the majestic Mt. Fuji.
The hotel offers so many great amenities — access to one of the best onsens, private entry to the theme park, and shuttle service to nearby attractions around Mt. Fuji. Everything is thoughtfully designed to make your stay as easy and enjoyable as possible.
But what truly makes this hotel stand out is the staff. The team here genuinely cares about their guests, and their kindness and professionalism go above and beyond. A special thank you to them for helping me recover a bag I had accidentally left on a bus — they took the time to contact the bus company and provide me with all the details I needed. They were also very patient and reassuring when my luggage was delayed, keeping an eye on things until it arrived safely.
It’s the people who make a place memo