Hotel Crown Palais Kobe

3.5 star property

Photo gallery for Hotel Crown Palais Kobe

Daily buffet breakfast (JPY 2500 per person)
Public bath
Room, 1 King Bed, Non Smoking
Lobby
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

View map
1-3-5 Higashikawasaki-cho, Chuou-ku, Kobe, Hyogo-ken, 650
  • Place, Kobe Harborland
    ‪2 min walk‬
  • Place, Kobe Anpanman Children's Museum & Mall
    ‪7 min walk‬
  • Place, Meriken Park
    ‪11 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪97 min drive‬

Room options

Harbor Deluxe Twin Room Non-smoking

  • Sleeps 2

Harbor Twin Room

  • Sleeps 2

Harbor Superior Twin Room

  • Sleeps 3

●Rokko Triple Room,Non Smoking

  • Sleeps 3

●Rokko Deluxe Twin Room

  • Sleeps 3

Rokko Double Room

  • Sleeps 2

Rokko Suite

  • Sleeps 2

Crown Suite

  • Sleeps 2

Economy Twin Room

  • Sleeps 2

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Basic Triple Room, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Deluxe Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Deluxe Triple Room, Non Smoking

  • Sleeps 3
  • 3 Large Twin Beds

●Harbor Deluxe Single Room-Non-Smoking

  • Sleeps 1

●Harbor Deluxe Single Room-Smoking

  • Sleeps 1

Semi-Double Room-Smoking

  • Sleeps 2

Semi-Double Room-Non-Smoking

  • Sleeps 2

Rokko Twin Room-Smoking

  • Sleeps 2

Rokko Triple Room-Non-Smoking

  • Sleeps 3

●Rokko Triple Room-Smoking

  • Sleeps 3

Rokko Deluxe Twin Room-Non-Smoking

  • Sleeps 3

Rokko Superior Twin Room-Non-Smoking

  • Sleeps 3

Rokko Superior Twin Room-Smoking

  • Sleeps 3

Economy Twin Room Smoking

  • Sleeps 2

●Rokko Deluxe Twin Room - Non-Smoking

  • Sleeps 3

Rokko Twin Room - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 2

Superior Twin

  • Sleeps 3

King

  • Sleeps 2

Triple

  • Sleeps 3

Deluxe Twin

  • Sleeps 4

Deluxe Triple

  • Sleeps 3

Club King

  • Sleeps 2

Club Twin

  • Sleeps 2

Club Deluxe King

  • Sleeps 2

Similar properties

Hotel Crown Palais Kobe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1000 reviews
Rating 8 - Good. 368 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff and the area around the hotel were Amazing. Everything is super close and it’s very nice and calm. The only issue is the actual hotel. Despite being clean. It is very old and definitely needs to be refurbished. But it is not by any means a deal breaker. I would still highly recommend this hotel
Stayed 2 nights in Apr 2025

8/10 Good

Warren, Santa Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and upscale, but they have a single physical key for the room, which makes it difficult if you're traveling with someone. A card key system is preferable. They should look into providing a power outlet at bedside as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Masanori

Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing time…

We stayed for a wedding, everyone was superb and looked after us so well. We cant thank everyone enough for an amazing stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Atsuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa

Stayed 1 night in Jul 2024

10/10 Excellent

Sangeeta, Carlisle

Stayed 1 night in Jun 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel near shopping and boardwalk.
Stayed 2 nights in May 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was small for two adults to share
Stayed 3 nights in Apr 2024

8/10 Good

Ronghui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Yoshiaki

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Need outlet or USB charger around night table. I had to move headboard to connect extension outlet.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , on harbor land , very close to station .
Stayed 1 night in Nov 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

TARIKUL

Stayed 1 night in Aug 2023

8/10 Good

Tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the subway station and very convenient to take the subway trains. The room looks nice and clean.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Cleaning is very poor and unhygienic

From the outside it looks impressive and classy. I wouldn’t stay again and will report back to hotels com that I booked through about my concerns
Stayed 2 nights in May 2023

4/10 Poor

Corey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you like modern amenities like Wi-Fi, an outlet by your bed, and unstained carpets, this is not the place for you.
Stayed 1 night in May 2023

6/10 Okay

I A

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Badly stained carpet in need of a shampoo

Stayed 5 nights in Apr 2023

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated and overpriced. I needed to change my reservation to a day later and the charge was tripled! Beds and pillows were very uncomfortable. Room was way too hot with no way to lower the temperature. The location however was excellent.

10/10 Excellent

Chih Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! High CP value. Recommended!

10/10 Excellent

ISABEL

Stayed 1 night in Oct 2022

8/10 Good

Martauli

Travelled with family and small children
Liked: Staff & service, amenities
👍
Stayed 1 night in Sep 2022

10/10 Excellent

DENNIS FERNANDEZ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
By far the best hotel I have stayed in Japan. Excellent customer service excellent hotel accommodations. Thank you so much. I will stay there again in the near future thanks!
Stayed 2 nights in Sep 2022

4/10 Poor

Alan

Stayed 1 night in Jun 2022

10/10 Excellent

Franky

Stayed 1 night in May 2022