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Fairfield Inn & Suites by Marriott Knoxville Northwest

2.5 star property

Photo gallery for Fairfield Inn & Suites by Marriott Knoxville Northwest

Desk, free WiFi, bed sheets
Reception
Lobby
Seasonal outdoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View map
5620 Merchants Center Boulevard, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪17 min walk‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Place, Thompson–Boling Arena
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(65 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Desk, free WiFi, bed sheets

Room, 1 King Bed (Hearing Accessible)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Desk, free WiFi, bed sheets

Room, 1 King Bed (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, free WiFi, bed sheets

Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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4.7 out of 5, Exceptional, 1,001 reviews
The price is AU$178
includes taxes & fees
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About the area

Knoxville

Located in Knoxville (Inskip), Fairfield Inn & Suites by Marriott Knoxville Northwest is within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 5.6 mi (9 km) from Neyland Stadium and 6.2 mi (10 km) from Thompson–Boling Arena.

What's nearby

  • Knoxville Expo Center - 17 min walk - 1.4 km
  • Knoxville Convention Center - 5 min drive - 9.5 km
  • University of Tennessee - 6 min drive - 9.8 km
  • Neyland Stadium - 7 min drive - 10.9 km
  • Thompson–Boling Arena - 7 min drive - 10.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 24 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬12 min walk
  • ‪Popeyes Louisiana Kitchen - ‬18 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Fairfield Inn & Suites by Marriott Knoxville Northwest

Hotel in Knoxville with a seasonal outdoor pool and free breakfast
Fairfield Inn & Suites by Marriott Knoxville Northwest offers 20 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is included.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Fairfield Inn Suites by Marriott Knoxville Northwest
Fairfield Inn & Suites by Marriott Knoxville Northwest Hotel
Fairfield Inn & Suites by Marriott Knoxville Northwest Knoxville

Fairfield Inn & Suites by Marriott Knoxville Northwest Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 360 out of 464 reviews
Rating 8 - Good. 70 out of 464 reviews
Rating 6 - Okay. 16 out of 464 reviews
Rating 4 - Poor. 8 out of 464 reviews
Rating 2 - Terrible. 10 out of 464 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Troy

Business traveller
Liked: Cleanliness, staff & service
This would have been 5 stars if not for the key reader on the main parking lot door not working. Having to walk around to the front of the hotel in a massive thunderstorm because the door wouldn't open at the parking area was not fun. Otherwise the room was clean, comfy, and everything looked pretty new. The staff were friendly as well.
Stayed 2 nights in Nov 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room & staff was friendly!
Stayed 4 nights in Nov 2025

10/10 Excellent

Zoe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was impeccable.
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Stayed 1 night in Oct 2025

6/10 Okay

Youa

Stayed 1 night in Oct 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great customer service and clean space. Our only concern is the immediate area surrounding the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front staff that gave dinner recommendations. Excellent room!
Stayed 1 night in Oct 2025

8/10 Good

Debbra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean hotel with very nice staff. We ran in to a small issue and staff was empathetic and ensured issue(s) were resolved.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly!
Stayed 1 night in Sep 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Both breakfast employees worked hard and did great, but the older lady made us feel like we were at our grandmother's house!
Stayed 5 nights in Sep 2025

8/10 Good

Pavel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was good, But when we came way passed the check in time our room was still not ready, Cler at the counter said he was waiting for us to ask if we have enough patience to wait while he will Clean the room, like why would they not clean it sooner. Room was great but the fact that it wasn't ready 4-5hrs passed check in time was very frustrating. We had to wait in the lobby for him to clean, and everyone who came after us also had to sit in the lobby and wait till clerk came back.
Stayed 1 night in Sep 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lesly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! From the staff to the clean property & facility. The beds are firm and pillows had both firm and soft options. Walkable restaurants that are open late which was prefect for me.
Stayed 1 night in Sep 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

James

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Fair to poor is the right name for Fairfield

If you like noise from the highway and really bright light in the morning this is your spot. Staff did not want to handle a check in issue and it was handled poorly enough that I also do not want to use Expedia anymore.
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Aug 2025

8/10 Good

Narciso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2025

10/10 Excellent

Edwin

Stayed 12 nights in Aug 2025

6/10 Okay

Brian

Stayed 1 night in Jul 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Jerome

Business traveller
Disliked: Staff & service, property conditions & facilities
Very hot room. Staff gave attitude when informed.
Stayed 2 nights in Jul 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025