All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Rating 10 - Excellent. 177 out of 336 reviews
10 - Excellent
177
Rating 8 - Good. 129 out of 336 reviews
8 - Good
129
Rating 6 - Okay. 21 out of 336 reviews
6 - Okay
21
Rating 4 - Poor. 6 out of 336 reviews
4 - Poor
6
Rating 2 - Terrible. 3 out of 336 reviews
2 - Terrible
3
Reviews
10/10 Excellent
Natcha, Samutprakarn
31 July 2025
Natcha
Stayed 2 nights in Jul 2025
6/10 Okay
Kris
Travelled with family and small children
18 June 2025
Liked: Amenities
Rooms 732 & 733, 15-17 June 2025.
Excellent service throughout, very large spacious property but ...
1) our rooms were located on 3rd floor without lifts making it very difficult for older folks with heart & mobility problems. We were not told in advance or offered lower floors.
2) rooms were not cleaned & made up when we left in morning & returned after lunch.
3) both showers were clogged & flooded. Reported morning before we left & nothing was done till we returned & complained again.
Service was incredible and the shower was my favorite part. There was a rain shower as well as a bathtub which was very pleasant! The food options provided for breakfast was excellent!! Highly recommend
Some refurbsihment work was underway in August 2023 when we astayed but we knew about this beforehand and it did not impact our stay. We stayed in a poolside room which was excellent. The only area for improvement would be the food which I would say is 3.5 out of 10 and is quiet expensive. However having said that we would visit again as the inflatable in the main pool is amazing and so much fun
Paul
Stayed 2 nights in Aug 2023
10/10 Excellent
CHENG DA
26 July 2023
CHENG DA
Stayed 1 night in Jul 2023
10/10 Excellent
Weiting
Travelled with family
25 July 2023
Liked: Cleanliness, staff & service
Everything is good here
Just the construction and the location has nothing around.
Restaurants are limited too
Our stay was fantastic with all of the functions available unlike other hotels during these times. The service is work in progress but the new manager Nicholas was amazing with very hands on training. By the summer this will be the best property in the area...