Kemer Ski Resorts

Amenities

Excellent service! Rooms are very modern and comfortable. All the staff are very friendly. Great food

Perfect Moments, Perfect Robinson Team. See you in 2026 again

Location and staff

The host was amazing. From the moment we arrived he was so helpful. He asked us how long we planned his day and helped us create an itinerary of all the important things that we wanted to see. He saved me so much time! Our hotel room was so beautiful. We had such a great stay and we thought that was going to be enough but when we went to breakfast that put it over the edge and it was amazing! It was so relaxing. When we come back we definitely will be staying there again!

Disappointing Experience – Not Even Close to 4 Stars I recently stayed at this hotel, and I can honestly say it was one of the worst hotel experiences I’ve had. Despite being listed as a 4-star property, it didn’t even meet basic expectations. Service: Upon arrival, there was no welcome or any friendly interaction from the front desk. The staff didn’t speak English, which made even basic communication difficult. This was a huge issue for me, especially when trying to resolve problems with the room. Room Conditions: The room was dirty, with no lights working. After reporting this, the staff eventually came to replace the bulb. The bathroom was in poor condition, with a broken tap and overall filthiness. To top it off, there was no hot water for a day, and we were left without water entirely for a period. Food & Drinks: We booked all-inclusive, but the food and drink situation was a joke. Breakfast had very limited options, and when we arrived at 8:30 AM (with breakfast until 9 AM), they told us everything was finished. There was also no alcohol included in the all-inclusive package; we were only given wine, and any beer or other spirits came with an extra charge. This was a major letdown considering we paid for all-inclusive. Wi-Fi & Amenities: Wi-Fi wasn’t free; we had to pay an additional €5 per day for access, which is not acceptable in this day and age. There were many broken amenities in the hotel, making it clear that maintenance was not a priority.