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very good hotel and helpful staff

The best part about the property are the staff who will go above and beyond to help you out. Special thanks to the guest services lady on the night shift, Suleyman at Vista & Ivy and Mehmet in Le Buffet for their thoughtful service. The property is vast, has a private beach and is well maintained. The main thing that did not work is that there is only one restaurant that is included as part of the all-inclusive package. This is the buffet restaurant. All À la carte restaurants are paid. However, the buffet timings are quite restrictive. For instance, dinner is only available from 6:30 ion-9pm, which is very limited for an all-inclusive resort, considering that it is the only main dining option. If you miss your meal at 9 PM, then the next option for you would be to either go to one of the paid à la carte restaurants (paid), the pastry bar, or wait for the midnight buffet at 12 AM, which does not work for most people. The lunch hours are from 12:30 to 2:30 in the afternoon which also seems tight. Overall, my main recommendation to the hotel would be to extend its dining hours in the buffet restaurant considerIng it is the only main dining option. Secondly, for anyone who needs a cool room with working air condition, I would highly recommend either booking a landside room or a full Seaview room, at the lower floors, preferably between 3 and 5 if you want a working air conditioner. I would avoid all partial sea facing rooms, especially those on floors 6,7 as these get very hot.

Hotel was clean and well maintained. The room was also clean and spacious. The partial view of the sea was also great and the pool and beach amenities were excellent. The buffet was delicious with a huge selection.

From start to finish the holiday was absolutely amazing, something to keep everyone happy, lots of food choice - omg don’t think I’ve seen so much choice and some delicious authentic dishes alongside the usual buffet staples, always a coffee shop open for coffee, cake, ice cream or waffles, always a restaurant open from the many that there was on site and a choice of 12+ pools. Above all the staff in every capacity was simply brilliant and couldn’t do enough, always served with a smile and happy to chat, have stayed in many 5 stars but this is as good as any, well done everyone at Sherwood Exclusive Lara!

Appears amazing but lots that needs doing- air con not working for example