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Karuizawa Prince Hotel East

4.0 star property

Photo gallery for Karuizawa Prince Hotel East

Hot springs
Hot springs
Hot springs
Interior detail
Body treatments, aromatherapy, facials

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View map
1016-75 Karuizawa, Karuizawa, Nagano-ken, 389-0193
  • Karuizawa Prince Hotel Ski Resort
    ‪1 min walk‬
  • Karuizawa Prince Shopping Plaza
    ‪3 min walk‬
  • Old Karuizawa Ginza Street
    ‪2 min drive‬

Room options

View all photos for Superior Twin Room(Non-Smoking)

Superior Twin Room(Non-Smoking)

Superior Twin Room(Non-Smoking)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for East Cottage TypeA(Non-Smoking)

LCD TV

East Cottage TypeA(Non-Smoking)

9.6 out of 10
Exceptional
(5 reviews)
  • 47 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Forest Twin Room(Non-Smoking)

Forest Twin Room(Non-Smoking) | View from room

Forest Twin Room(Non-Smoking)

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Hot springs

Karuizawa Prince Hotel West

  • Free WiFi
  • Restaurant
  • Gym
  • Tennis court
4.3 out of 5, Excellent, 1,000 reviews
The price is AU$361
15 Sept - 16 Sept
Karuizawa Prince Hotel West

About the area

Karuizawa

When you stay at Karuizawa Prince Hotel East in Karuizawa, you'll be near ski lifts, just steps from Karuizawa Prince Hotel Ski Resort and 4 minutes by foot from Karuizawa Prince Shopping Plaza. .This family-friendly resort is 1.7 mi (2.7 km) from Old Karuizawa Ginza Street and 4.1 mi (6.5 km) from Harnile Terrace.
View more Resorts in KaruizawaOpens in a new window

What's nearby

  • Karuizawa Prince Hotel Ski Resort - 1 min walk - 0.0 km
  • Karuizawa Prince Shopping Plaza - 3 min walk - 0.3 km
  • Old Karuizawa Ginza Street - 2 min drive - 2.1 km
  • Karuizawa Kogen Church - 8 min drive - 6.3 km
  • Hoshino Onsen Hot Spring - 8 min drive - 6.6 km

Getting around

  • Karuizawa Station - 10 min walk
  • Haneda Airport (HND) - 170 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • 軽井沢フラットブレッズ
  • ‪ミカド珈琲 - ‬11 min walk
  • ‪All Day Dining Primrose - ‬15 min walk
  • ‪御曹司 きよやす庵 - ‬11 min walk

About this property

Karuizawa Prince Hotel East

Luxurious slopeside resort with 2 restaurants
Karuizawa Prince Hotel East offers 162 accommodations with safes and coffee/tea makers. Beds feature down comforters. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including hot springs and 3 outdoor tennis courts. Other recreational amenities include ski-in/ski-out access and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 162 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including hot springs and ski-in/ski-out access. Additional features at this resort include complimentary wireless internet access, ski storage, and gift shops/newsstands. The complimentary ski shuttle makes getting to the slopes a breeze.
Satisfy your appetite with Japanese cuisine at 爽風(Sofu), one of the resort's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
爽風(Sofu) - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Karuizawa Grill - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free 24-hour train station pick-up shuttle
  • Free shopping centre shuttle
  • Free ski shuttle
  • Parking on site (JPY 1,000 per night)

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Karuizawa Grill
  • 爽風(Sofu)

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Bicycle rentals
  • Bowling alley
  • Ecotours
  • Full-service spa
  • Golf carts
  • Hiking/biking trails
  • Hot springs
  • Mountain biking
  • Playground
  • Shopping centre
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Ziplining

Family friendly

  • Bowling alley
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests with Half Board plans must book meals in advance.
Guests staying in any Cottage room type must check-in at the cottage reception.
Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite hot springs are accessible only to guests booked in Forest Twin and Superior Twin Rooms.

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 16 years old are not allowed in the fitness facility
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Prince Hotel East
Karuizawa Prince East
Prince East
Karuizawa-Machi Prince Hotel
Karuizawa Prince Hotel East Resort
Prince Hotel East Resort
Prince Hotel Karuizawa Machi
Karuizawa-Machi Prince Hotel
Karuizawa Prince Karuizawa
Karuizawa Prince Hotel East Resort
Karuizawa Prince Hotel East Karuizawa
Karuizawa Prince Hotel East Resort Karuizawa

Karuizawa Prince Hotel East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 199 out of 466 reviews
Rating 8 - Good. 175 out of 466 reviews
Rating 6 - Okay. 55 out of 466 reviews
Rating 4 - Poor. 23 out of 466 reviews
Rating 2 - Terrible. 14 out of 466 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

YIN YIN YVONNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the downside is there is no aircon in the room during this season & room was stuffy & warm despite door ing the windows. Staff should inform during check in that the room is still equipped with heater not air condition as there was no indication in the room.
Stayed 2 nights in May 2025

10/10 Excellent

Man Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are helpful, room is spacious.
Stayed 2 nights in Apr 2025

8/10 Good

Chanin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

XIAOHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Nice staffs
Stayed 4 nights in Jan 2025

10/10 Excellent

Siew chin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service excellence

We arrived at your esteemed hotel on 1st Nov 2024. We felt at home with the hospitality of Mr sakagami. He assisted us in resolving a restaurant reservation issue immediately with his quick response. We would like to thank him for his personal touch and cheerful smile
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with good food options and an on-site onsen.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chun-Che

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a ski resort during the winter season. Although it’s still early season, they managed to open with man made snow. The snow condition is good but not great because the trail is narrow and there are too much skiers. However, it’s a great experience in the early season. The resort is also next to an outlet center . There are 200 plus shops. It’s great for non skiers. The hot springs are also great, especially for the skiers after the exercises. We are vegetarian and the restaurant taking care our request seriously. Over all, it’s a great experience and I will definitely recommend it to everyone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Shpendi, Calistoga

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a very good hotel. Everything was excellent. Unfortunately, the “American breakfast” is not much of a diversion from the Japanese breakfast. The American breakfast needs a serious upgrade. That aside, and excellent hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Chan Fai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient place with in house transport services provided
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice for ski & snowboard

The hotel just next to snow resort. Enough facilities and rental shop/institute for ski and snowboard. Suitable for ski/snowboard beginner to stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Wee Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really attentive and we had a really enjoyable 4 night stay at the Prince East Cottage.
Stayed 4 nights in Dec 2023

6/10 Okay

Olga

Travelled with family
Liked: Staff & service
Humid, outdated cabin in the woods. The room spotless, the staff were wonderful. It wasn’t what I expected for the price.
Stayed 2 nights in Aug 2023

8/10 Good

Thit Han

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy commute between hotel East and West. Walking distance to shopping and bicycle rental to explore town and surroundings area.
Stayed 2 nights in Jun 2023

8/10 Good

Ka Ming Esmond

Stayed 5 nights in Jan 2023

8/10 Good

Haytham, Dhahran

Travelled with family and small children
Liked: Cleanliness, amenities
the coltage ceiling not deighned for tall people and furnature needs renovation
Stayed 1 night in Nov 2022

8/10 Good

Ken

Liked: Staff & service

Peaceful area

Our stay got off to a bad start when receptionist at check in said our reservation was for one person and that we had to pay an extra 6000 yen for two nights. I said the reservation was definitely made for two, but she said no. So I reluctantly agreed to pay. I finally found my reservation that confirmed I was right. When I went back to show receptionist she said I didn’t have to pay the extra 6000 yen. That was it. No apologies. Not the typical Japanese courtesy. Most of the remaining staff were very courteous and helpful. Maybe this receptionist was just having a bad day. The hotel was nice and quiet surrounded with beautiful trees and located near a very popular outlet. The buffet breakfast was very good.
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Rachel

Stayed 3 nights in Feb 2020

8/10 Good

Ho sing

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Karuizawa princely stay

Hotel was near train station with bus service provided. The cottage we stayed is very near the ski slope and karuizawa shopping outlet with tons of shops. Karuizawa old Ginza street is just further away. The cottage was clean, spacious and amenities all provided. As we were only staying 2 nights, we rejected Housekeeping to support hotel’s eco programme and were given a ¥1000 voucher which wife used to buy some souvenir at the lobby as we were checking out. Overall a wonder stay except that cottage was very cold at night. Not sure if it was the weather or we didn’t know how to use the heater in the room properly! 😅
Stayed 2 nights in Dec 2019

10/10 Excellent

Alice, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to train station and shopping mall, it's a 10 min walk if u missed the shuttle bus. The room is clean. However, I don't know why the front desk staff refused to book a table for us in Nakakaruizawa directly, he needed us to talk to the restaurant owner ourselves. I'm not sure if he would still insist if the restaurant owner doesn't speak English.
Stayed 1 night in Nov 2019

8/10 Good

S.K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cottage was warm and cozy. It was great for a small group to share the cottage with a small living space. However, it was quite a shame for the kitchen not to equip a microwave. Nonetheless, it was a great stay and it was very close to the outlet for those who love to shop!
Stayed 1 night in Nov 2019