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Hotel Karuizawa Cross

3.0 star property

Photo gallery for Hotel Karuizawa Cross

Reception
Bunk Superior (2)
Interior entrance
Asia Oriental (1) | Courtyard view
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View map
601-1 Karuizawa, Karuizawa, Nagano, 389-0103
  • Place, Old Karuizawa Ginza Street
    ‪1 min walk‬
  • Place, St. Paul's Catholic Church Karuizawa
    ‪2 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪3 min drive‬

Room options

View all photos for Church view

Church view

Church view

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Asia Oriental (1)

Asia Oriental (1)

Asia Oriental (1)

8.8 out of 10
Excellent
(3 reviews)
  • 60 sq m
  • Sleeps 8
  • 2 Queen Beds and 4 Single Futons

View all photos for Asia Oriental (2)

Asia Oriental (2)

Asia Oriental (2)

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

View all photos for Square View (1)

Square View (1)

Square View (1)

9.0 out of 10
Wonderful
(8 reviews)
  • 49 sq m
  • Sleeps 4
  • 3 Large Single Beds and 1 Single Sofa Bed

View all photos for Square View (2)

Square View (2)

Square View (2)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Kyu-Karu Patio

Kyu-Karu Patio

Kyu-Karu Patio

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds

View all photos for Bunk Superior (3)

Bunk Superior (3)

Bunk Superior (3)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Bunk Beds

View all photos for Bunk Superior (1)

Bunk Superior (1)

Bunk Superior (1)

9.6 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bunk Bed

View all photos for Bunk Superior (2)

Bunk Superior (2)

Bunk Superior (2)

9.6 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bunk Bed

View all photos for Patio Superior

Patio Superior

Patio Superior

  • 31 sq m
  • Sleeps 5
  • 2 Large Single Beds, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Twin Superior

Twin Superior

Twin Superior

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Design Twin Room

Design Twin Room

Design Twin Room

8.8 out of 10
Excellent
(20 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Design Double Room

Design Double Room

Design Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Terrace Superior

Terrace Superior

Terrace Superior

  • 38 sq m
  • Sleeps 4
  • 3 Large Single Beds and 1 Single Sofa Bed

View all photos for Terrace Superior Room

Lobby

Terrace Superior Room

  • Sleeps 4

View all photos for Church View

Pillow-top beds, in-room safe, individually decorated

Church View

  • Sleeps 3

View all photos for Twin Superior Room

Lobby

Twin Superior Room

  • Sleeps 2

View all photos for Asia Oriental Room 1

Pillow-top beds, in-room safe, individually decorated

Asia Oriental Room 1

  • Sleeps 8

Square View Room 1

  • Sleeps 4

View all photos for Double Room

Lobby

Double Room

  • Sleeps 2

View all photos for Asia Oriental Room 2

Lobby

Asia Oriental Room 2

  • Sleeps 6

View all photos for Square View Room 2

Pillow-top beds, in-room safe, individually decorated

Square View Room 2

  • Sleeps 2

Deluxe, Semi-Double

  • Sleeps 2

View all photos for Run Of House

Pillow-top beds, in-room safe, individually decorated

Run Of House

  • Sleeps 4

Standard Semi-Double Room

  • Sleeps 2

View all photos for Twin Room

Lobby

Twin Room

  • Sleeps 2

Kyu Karu Patio Room

  • Sleeps 6

Superior Room With Patio

  • Sleeps 6

Bunk Superior Room 3

  • Sleeps 6

Bunk Superior Room 2

  • Sleeps 5

Bunk Superior Room 1

  • Sleeps 4

View all photos for Deluxe, Semi-Double

Pillow-top beds, in-room safe, individually decorated

Deluxe, Semi-Double

  • Sleeps 6

Similar properties

Front of property �– evening/night
Le Grand Kyu Karuizawa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 437 reviews
The price is AU$238
8 Jan - 9 Jan 2026
Le Grand Kyu Karuizawa

About the area

Karuizawa

With a stay at Hotel Karuizawa Cross in Karuizawa, you'll be within a 5-minute drive of Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort. .This family-friendly hotel is 4.7 mi (7.5 km) from Hoshino Onsen Hot Spring and 0.1 mi (0.1 km) from St. Paul's Catholic Church Karuizawa.

What's nearby

  • Old Karuizawa Ginza Street - 1 min walk - 0.2 km
  • St. Paul's Catholic Church Karuizawa - 2 min walk - 0.2 km
  • Karuizawa New Art Museum - 15 min walk - 1.3 km
  • Karuizawa Prince Shopping Plaza - 3 min drive - 1.8 km
  • Karuizawa Prince Hotel Ski Resort - 5 min drive - 2.4 km

Getting around

  • Karuizawa Station - 9 min drive
  • Haneda Airport (HND) - 171 min drive

Restaurants

  • ‪ミカド珈琲 軽井沢旧道店 - ‬3 min walk
  • ‪鴨麺と炭焼き処 あさま - ‬1 min walk
  • ‪杉養蜂園 - ‬2 min walk
  • ‪CAFE SAKU G - ‬1 min walk
  • ‪軽井沢葡萄房 - ‬3 min walk

About this property

Hotel Karuizawa Cross

Family-friendly hotel with 2 restaurants and a nightclub
Hotel Karuizawa Cross offers 24 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Karuizawa hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 24 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Take advantage of recreation opportunities such as a nightclub or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy Italian cuisine at モンテ・クッチーナ, one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
モンテ・クッチーナ - This restaurant specializes in Italian cuisine and serves brunch, lunch, dinner, and light fare.
和食処　あさま - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
CROSS BAR - This bar overlooks the garden. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (JPY 1,000 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: JPY 1,650 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • CROSS BAR
  • モンテ・クッチーナ
  • 和食処　あさま

Things to do

  • Art gallery
  • Designer stores
  • Nightclub
  • Shopping centre
  • Ski passes
  • Ski storage

Family friendly

  • Baby monitor
  • Children's dinnerware
  • High chair
  • In-room cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 5000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately JPY 1650 per person
  • Uncovered extended parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa

Hotel Karuizawa Cross Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 356 out of 564 reviews
Rating 8 - Good. 160 out of 564 reviews
Rating 6 - Okay. 35 out of 564 reviews
Rating 4 - Poor. 6 out of 564 reviews
Rating 2 - Terrible. 7 out of 564 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Peng

Stayed 2 nights in Aug 2025

10/10 Excellent

masaaki

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good access. Much recommendable.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable at Hotel Karuizawa Cross. We liked the clean and spacious room, and we appreciated the friendly and helpful gentleman at the reception desk. Dinner at the Italian restaurant in the hotel was delicious, and the hot breakfast buffet the next morning was appreciated. Additionally, Hotel Karuizawa Cross is located next to a popular street with shops and restaurants. We look forward to our next visit!
Stayed 1 night in Jun 2025

8/10 Good

samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it is within walking distance to old ginza st. Love the ample parking behind the property. Never had to stress for getting a lot. The staff are friendly and efficient. We had the room with the loft beds. The kids love them. The stairs leading to the bunk beds are sturdy and well installed. The bathroom is huge and had all the amenities we needed.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, and comfortable. Great location in the older shopping area (Gion) of Karuizawa. Kirt’s of fun shopping like Donguri, Peanuts store, and great dining options.
Stayed 2 nights in May 2025

10/10 Excellent

Hannah, Pascoe Vale

Stayed 3 nights in May 2025

10/10 Excellent

Ka Yeung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlene, Brea

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were big, clean and im a nice location!!
Stayed 1 night in Apr 2025

6/10 Okay

Yi Hsuang

Stayed 3 nights in Mar 2025

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great room. Very clean and comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Economy and comfortable stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, European styled accommodations and hotel. Clean, tastefully designed and decorated. Love the unique layout of an all-inclusive town. only wish more things were open, but I’m guessing that’s due to the low tourist season. Will be back to this hotel when we explore during a more open season the entrance is tricky. It’s on the side street with parking across.
Stayed 1 night in Mar 2025

10/10 Excellent

Abisag

Stayed 3 nights in Feb 2025

10/10 Excellent

Chie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is awesome and we would like to stay again. The location is also good, we could walk shopping street and sightseeing sites.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle Pao Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delight travellers and excellent location

The room is clean and staffs are friendly and helpful, but the room should have proper light fixtures in the corner of room, and small tables for extra luggages, otherwise this is very good value to stay while in Karuizawa.
Stayed 2 nights in Nov 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the rooms were large. They were just like the pictures. The included buffet breakfast downstairs was convenient. The location was right next to the Ginza shopping street and only a 20 minute walk to Kumoba Pond.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jolyn Xian Peng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!
Stayed 1 night in Nov 2024

10/10 Excellent

Arvind

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room for a small family. Well located being close to shopping strip and within walking distance of good restaurants. Parking lot opposite the hotel was handy, as we had a hire car.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nasser

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a quiet place with lots of restaurants around.
Stayed 1 night in Oct 2024

10/10 Excellent

Juozas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

shuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Karan

Stayed 3 nights in Jul 2024