No lifts
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Guests will receive an email with special check-in instructions
Staffed front desk
Smoke detector
Grey water recycling system
Car not required
Guest will receive an email before arrival 72 hours
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
gap period enforced between guest stays 72 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Food service has been amended for enhanced safety
Property follows sanitisation practices of COVID-19 Guidelines (CDC)
Onsite COVID-19 testing (PCR) is available
Onsite COVID-19 testing (Antigen) is available
Reservations are required for on-site COVID-19 testing
Property does not require health documentation at check-in