Pulai Springs Resort

4.0 star property

Room options

View all photos for Cinta Ayu Studio Suite

In-room safe, desk, soundproofing, iron/ironing board

Cinta Ayu Studio Suite

  • Sleeps 2

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Living area

One Bedroom Suite

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

  • Garden view
  • 79 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Three Bedroom Suite

View from room

Three Bedroom Suite

  • 114 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Single Beds

View all photos for Four Bedroom Suite

Four Bedroom Suite | Private kitchenette

Four Bedroom Suite

8.0 out of 10
Very good
(1 review)
  • Golf view
  • 193 sq m
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Bed and 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cinta Ayu - Deluxe Suite

In-room safe, desk, soundproofing, iron/ironing board

Cinta Ayu - Deluxe Suite

  • Sleeps 2

View all photos for Cinta Ayu - One Bedroom Suite

In-room safe, desk, soundproofing, iron/ironing board

Cinta Ayu - One Bedroom Suite

  • Sleeps 2

View all photos for Cinta Ayu - Two Bedroom Suite

In-room safe, desk, soundproofing, iron/ironing board

Cinta Ayu - Two Bedroom Suite

  • Sleeps 4

View all photos for Cinta Ayu - Three Bedroom Suite

In-room safe, desk, soundproofing, iron/ironing board

Cinta Ayu - Three Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6

View all photos for Cinta Ayu - Four Bedroom Suite

In-room safe, desk, soundproofing, iron/ironing board

Cinta Ayu - Four Bedroom Suite

  • Sleeps 8

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About the area

Pulai

With a stay at Pulai Springs Resort in Johor Bahru, you'll be within a 15-minute drive of Paradigm Mall Johor Bahru and Sutera Mall. .This family-friendly hotel is 14.9 mi (24 km) from Johor Bahru City Square and 14.2 mi (22.8 km) from KSL City Mall.

What's nearby

  • Pulai Spring Country Club - 2 min walk - 0.2 km
  • Universiti Teknologi Malaysia - 19 min walk - 1.6 km
  • Paradigm Mall Johor Bahru - 14 min drive - 12.3 km
  • KSL City Mall - 28 min drive - 30.6 km
  • Johor Bahru City Square - 30 min drive - 35.4 km

Getting around

  • JB Sentral - 23 min drive
  • Senai International Airport (JHB) - 17 min drive

Restaurants

  • ‪Kawd Jb - ‬5 min drive
  • ‪Restoran Mee Mee Seafood - ‬5 min drive
  • ‪Restoran Sri Perdana - ‬5 min drive
  • ‪Cinta Terrace - ‬1 min walk
  • ‪Sana Curry House - ‬4 min drive

About this property

Pulai Springs Resort

Pulai Springs Resort offers 184 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Cable television is provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 184 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at The Gleneagles Terrace or snacks in the coffee shop/cafe. The hotel also offers room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
The Gleneagles Terrace - This restaurant specializes in Asian cuisine.
Elephant and Castle - Onsite pub.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: MYR 37.10 for adults and MYR 18.55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elephant and Castle
  • The Gleneagles Terrace
  • Waterfalls Cafe

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 60
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 60
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 05 to May 12:
  • Bar/Lounge
  • Beach
  • Children's club
  • Fitness facilities
  • Golf course
  • Hot springs
  • Sauna
  • Spa
  • Hot tub
  • Tennis courts

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 84.9 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 37.10 for adults and MYR 18.55 for children
  • Early check-in fee: MYR 60 (subject to availability)
  • Late check-out fee: MYR 60 (subject to availability)
  • Rollaway bed fee: MYR 84.9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Pulai
Pulai Resort
Pulai Springs
Pulai Springs Johor Bahru
Pulai Springs Resort
Pulai Springs Resort Johor Bahru
Pulai Springs Hotel Johor Bahru
Pulai Springs Johor Bahru
Pulai Springs Resort Hotel
Pulai Springs Resort Johor Bahru
Pulai Springs Resort Hotel Johor Bahru

Pulai Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 136 out of 543 reviews
Rating 8 - Good. 233 out of 543 reviews
Rating 6 - Okay. 117 out of 543 reviews
Rating 4 - Poor. 35 out of 543 reviews
Rating 2 - Terrible. 22 out of 543 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ahmad Faidzal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new development around resort
Stayed 2 nights in Sep 2025

8/10 Good

Eleasha Yusni Yanti Bte

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Neo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ayman

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pleasure stay
Stayed 4 nights in Jul 2025

8/10 Good

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay if you have business around the area. The nearest attractions are 30 mins drive from the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

WEE LEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Siti hafsah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything 👍👍
Stayed 1 night in Feb 2025

4/10 Poor

Hartini

Travelled with family
Disliked: Property conditions & facilities, room comfort

Hotel needs a revamp

This place is old and badly needs renovation. Room is dated, water pressure is low, sofa is old, aircon works intermittently but leaks... The list goes on. Service tries hard but the hotel's glory days are long over.
Stayed 3 nights in Dec 2024

6/10 Okay

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kiran Tisha, Singapore

Stayed 4 nights in May 2024

8/10 Good

Nordin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moderately Old

Far from everywhere. So it is not convenient. Booking Grab will take around 1 hour to get.
Stayed 1 night in May 2024

6/10 Okay

R

Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

A lovely stay

Overall a lovely and value for money stay. Location of the resort is a little isolated, but makes for a quiet and peaceful getaway. Rooms are old but functional and somewhat clean (just ignore the corners and nitty gritty bits if you can!) We had the 4-bedroom suite and it was great for our family in terms of size. There was an ant situation though, as they came out very quickly to some dried goods we purchased. Would suggest for the hotel to try to remove them, and that patrons can try to place food items in the fridge or well covered. Fittings are simple and can be clunky. Swimming pool is old and one of outdoor jacuzzi is closed for repairs. The indoor jacuzzi doesn't really have pressure/bubbles/power, but provides a decent warm water soak. Kids enjoyed the slide though.
Stayed 1 night in May 2024

8/10 Good

Khairul Azhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Khairnawaty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, peaceful and clean property. Downside is one of the room aircon giving out hot air only. Need to do servicing on it.
Stayed 1 night in Mar 2024

10/10 Excellent

Leeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy holidays

Comfortable and nice place
Stayed 3 nights in Dec 2023

10/10 Excellent

Leeta

Stayed 3 nights in Nov 2023

10/10 Excellent

JINHAI, Ooltewah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price. Quiet resort w a bunch of nice pools and walking areas
Stayed 1 night in Jul 2023

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Noisy aircon and ongoing construction.

I booked a 3 bedroom apartment. Aircon in 2 out 3 bedrooms are extremely noisy. Sounds like lorry parked with engine on next to your bed. Really disturbing to our sleep. I was half contemplating of getting an ear plug the next day to help me sleep. Decided to off the aircon and bear with the rising temp in the middle of the night to get some sleep. The aircon needs to be replaced if Pulai Spring wants to attract people to book the place. King bed is not pocketed spring so be prepared for “earthquake” shake when your partner toss and turn while sleeping at night. A whole construction is happening right in front of the pool. Terrible view to feel relax unless one is keen to walk to the other side of the resort building which has better landscape pool with reasonable view. Buffet breakfast has a reasonable spread. I will not book again for sure until the aircon is fixed and the construction is completed. Staff were friendly and helpful in general.
Stayed 2 nights in Jun 2023

10/10 Excellent

Effandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The stay was amazing. Check in was super fast. The front desk had all the things prepared beforehand and was just waiting for my appearance. Thats how efficient it was this time round. Banquet staff were also very helpful and friendly. They attended to my needs promptly. All the staff in fact made everyone feel welcome by the usual greetings. I got to say that they serve one of the nicest sambal for nasi lemak. They deserve an award for that. My whole family including the kids truly enjoyed our stay. Thank you. Will definitely return.
Stayed 2 nights in Dec 2022

4/10 Poor

Choo

Disliked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Charn Wye

Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good service but old furnitures, poor cleaniness

The check in was fast as there was no queue. Hotel staffs were friendly and prompt. However, the hotel furnitures need a change, old and musty. Cleanliness was poor, moulds were spotted on basins. Thick layer of dust were spotted on top of sliding doors and some furniture surfaces.
Stayed 1 night in Jun 2022