4/10 Poor
Sergey
Travelled with family
21 July 2025
Liked: Amenities
Disliked: Cleanliness, staff & service
Browns Plains Hotel is actually a pub and slots machines ("pokies") with a dozen of rooms at the back. Those rooms are not any decent hotel by any means - they might be good for spending a night after getting wasted at the bar instead of driving home, but they are not suitable for a normal person good night sleep.
- "Reception" door was locked, no reaction for the ring bell, phone number written on the door did not answer. We went inside the sports bar and a bartender was able to check us in.
- There were smell and cockroaches in the room.
- The bar got *karaoke nights*, which were very well auditable inside the room, until midnight.
- During the day a manager is shouting at a staff asking why they have not cleaned some rooms. Not just raising voice, but basically abusing a cleaner for at least 10 minutes straight: "why you that, why you this."
- There are no latch on a door to ensure that overly "motivated" cleaner would not enter while I am taking shower or changing clothes. It did not happen - they choose to respect the DND sign. But based on the argument I've heard they were close to it.
On a good side, the bed was comfortable and it's walking distance the their bar (to join the karaoke night) and a shopping mall.
Sergey
Stayed 4 nights in Jul 2025