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Wonderful hotel and staff.

The staff are responsive and kind, the grounds are lovely, and the rooms were nice.

The hotel is positioned right across from the lake. Beautiful and tranquil property. Breakfast mostly fruits, eggs, juice, coffee and African tea. The rooms need upgrades, remodeling, better colors on the wall, better paintings. TV in the room did not work. WiFi here is terribly bad and horrible. Those things management and owners need to take into account and fix it. Also, when you pay for your stay thru Expedia they automatically receive notification that customer paid but when you check in they keep asking to show proof that you paid which is absurd and ridiculous. Other than that the place is beautifu. From hotel to city center by moto taxi is RFW1,000, don't pay more. Boat ride outside of the hotel is RWF15,000 for one hour. I would not recommend hot spring because is not hygienic, dirty and trashy.

Very nice hotel with outstanding staff. Ill come back again.

Very friendly and helpful staff with a restaurant on-site and the historic hotel/hangout across the street. A bit far from the national park. No fan, AC or mosquito net in room. Luckily, I didn't need the latter. A bit worn around the edges, but relatively comfortable.

It was such amazing stay. We will come back very soon and as often as we will be able to do it. Thank you Patrick, Nshuti, Angelic, the Chef and all the staff in general. We need to buy now a 4 x 4 car especially for our upcoming stays at Palega Beach Inn !!