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Shahzan Hotel Kuantan, Trademark Collection by Wyndham

3.0 star property

Photo gallery for Shahzan Hotel Kuantan, Trademark Collection by Wyndham

Reception
Lobby
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
A buffet with various food options, including fruits and a variety of dishes in metal containers.
Junior Suite, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Lot Pt 240, Jalan Bukit Ubi/Jalan Masjid, Kuantan, Pahang, 25000
  • Place, Heroes Museum
    ‪2 min walk‬
  • Place, Masjid Negeri
    ‪7 min walk‬
  • Place, Darul Makmur Stadium
    ‪15 min walk‬
  • Airport, Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪23 min drive‬

Room options

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Single Bed, Non Smoking

Deluxe Room, 1 Single Bed, Non Smoking

Deluxe Room, 1 Single Bed, Non Smoking

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking

Junior Suite, Non Smoking

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Royal Suite, Non Smoking

Royal Suite, Non Smoking

Royal Suite, Non Smoking

  • City view
  • 51 sq m
  • Sleeps 2
  • 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 Queen Bed, Accessible (Mobility)

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

1 Deluxe Mobility Accessible Queen

  • Sleeps 2
  • Free Wi-Fi

Royal Suite-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

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  • Parking included
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The price is AU$98
includes taxes & fees
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About the area

Kuantan

With a stay at Shahzan Hotel Kuantan, Trademark Collection by Wyndham, you'll be centrally located in Kuantan, steps from Museum of Contemporary Art and within a 10-minute walk of Menara Kuantan 188. .This hotel is 0.3 mi (0.5 km) from Masjid Negeri and 1.3 mi (2 km) from Darul Makmur Stadium.

What's nearby

  • Heroes Museum - 2 min walk - 0.2 km
  • Menara Kuantan 188 - 5 min walk - 0.5 km
  • Masjid Negeri - 7 min walk - 0.6 km
  • Darul Makmur Stadium - 15 min walk - 1.3 km
  • Kuantan City Mall - 17 min walk - 1.5 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 21 min drive

Restaurants

  • ‪Lan Burger - ‬3 min walk
  • ‪Mamak Pokok Ceri - ‬3 min walk
  • ‪Sup Centre - ‬5 min walk
  • ‪Pak Akob Ikan Patin - ‬5 min walk
  • ‪Singgah Smeta Corner (formerly Teratak Santai Ria Café) - ‬7 min walk

About this property

Shahzan Hotel Kuantan, Trademark Collection by Wyndham

Shahzan Hotel Kuantan, Trademark Collection by Wyndham offers 152 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Kuantan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 152 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
For lunch or dinner, stop by Puteri Teja Cafe, a restaurant that specializes in local and international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Puteri Teja Cafe - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Pekan Deli - This bistro serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 30 for adults and MYR 15 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pekan Deli
  • Puteri Teja Cafe

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 30 for adults and MYR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Shahzan Inn Kuantan

Shahzan Inn

Shahzan Kuantan

Shahzan

Shahzan Inn Kuantan

Shahzan Hotel Kuantan

Shahzan Hotel Kuantan, Trademark Collection by Wyndham Hotel

Shahzan Hotel Kuantan, Trademark Collection by Wyndham Kuantan

Shahzan Hotel Kuantan, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 37 reviews
Rating 8 - Good. 13 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 4 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Peter, London

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A tired, dirty and dilapidated hotel…
Stayed 2 nights in Jun 2025

8/10 Good

Aizat

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Muhammad Ilham bin Ahmad, Jenjarom

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Mujahidin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great overall
Stayed 1 night in Sep 2023

4/10 Poor

Patrick Teh

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The sheets were dirty and the pillow sheets had blood stains. The water outlet of the shower room is blocked
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was dated. Dirt can be found everywhere. Thick layer of dust on the furniture. Overall an unpleasant stay.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Room was a 2 room junior suite, which was spacious and comfortable. The bed was king size and we slept well. The t.v. was poor. Most channels were affected by interference. Only 1 channel had english language. The local Mosque was picturesque, but the regular calls to prayer were noisy. Some of the public areas including the pool were rather scruffy and tired.
Stayed 2 nights in Feb 2023

8/10 Good

Shahrul

Stayed 3 nights in Jan 2023

10/10 Excellent

Harun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place. Nice view. Azan very loud, feeling like Mekah. Will stay there again.
Stayed 2 nights in Sep 2022

8/10 Good

Mohd yusoff

Stayed 1 night in Sep 2022

10/10 Excellent

MD MUSTAFIZUR

Stayed 3 nights in Jul 2022

10/10 Excellent

Jasmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location, friendly staffs, nice food
Stayed 1 night in Apr 2022

4/10 Poor

Noorul Mubaraq

Stayed 1 night in Mar 2022

8/10 Good

Haisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Sui Wei

Stayed 1 night in Mar 2022

10/10 Excellent

Muhammad Rizal

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Breakfast time very crowded. My friend and I ate so fast to avoid crowded during this C19 pandemic. Some of the customer very funny they wear a glove that provided by hotel but they use the hand without glove to take breads and food. Bedsheet have few yellow stains on it. Services not too bad too. Overall was ok. Keep it up :)
Stayed 1 night in Dec 2021

6/10 Okay

Mohd

Business traveller
Liked: Cleanliness, staff & service, amenities
Limited parking, the next available parking belong to the municipal
Stayed 1 night in Dec 2021

8/10 Good

Leong Sze

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
having a bar in property would be a plus
Stayed 1 night in Nov 2021

10/10 Excellent

MOHD HAFIZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

MOHD HAFIZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

Norhayati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020