Boutique hotels Kaleiçi

Oui

Had a great stay.

The hotel, the food and everyone that works in Masmavi have made our holiday amazing again! Special shout out to Guest Relations Ulas Yaman and Serdar who were super efficient and any issues resolved immediately. The two tennis coaches were simply fantastic - Emre and Engin. Their tennis lessons are of a very high standard and off the court they're the nicest guys you could meet. And lastly our lovely room maid Ozlem - very efficient and friendly - never stops smiling. We will definitely be back next year - thank you Masmavi!

The best part about the property are the staff who will go above and beyond to help you out. Special thanks to the guest services lady on the night shift, Suleyman at Vista & Ivy and Mehmet in Le Buffet for their thoughtful service. The property is vast, has a private beach and is well maintained. The main thing that did not work is that there is only one restaurant that is included as part of the all-inclusive package. This is the buffet restaurant. All À la carte restaurants are paid. However, the buffet timings are quite restrictive. For instance, dinner is only available from 6:30 ion-9pm, which is very limited for an all-inclusive resort, considering that it is the only main dining option. If you miss your meal at 9 PM, then the next option for you would be to either go to one of the paid à la carte restaurants (paid), the pastry bar, or wait for the midnight buffet at 12 AM, which does not work for most people. The lunch hours are from 12:30 to 2:30 in the afternoon which also seems tight. Overall, my main recommendation to the hotel would be to extend its dining hours in the buffet restaurant considerIng it is the only main dining option. Secondly, for anyone who needs a cool room with working air condition, I would highly recommend either booking a landside room or a full Seaview room, at the lower floors, preferably between 3 and 5 if you want a working air conditioner. I would avoid all partial sea facing rooms, especially those on floors 6,7 as these get very hot.

The rooms were very clean and had everything we needed. The staff is amazing. They were prompt to answer any questions and help us with anything we needed. A hotel is in the middle of town, so there is a noise around it late at night. We didn’t mind, but if you’re a l

Buffet food was excellent, plenty of choice.