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Pumilio Mountain & Ocean Hotel

4.0 star property

Photo gallery for Pumilio Mountain & Ocean Hotel

Property grounds
Property video
KAL SUITE - Private Jacuzzi & 1 King Bed | Bathroom shower
KAL SUITE - Private Jacuzzi & 1 King Bed | Jetted bathtub
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
2 Km South from Cruce de Herradura, towards Jaco and 1 km East, Pueblo Nuevo, Jacó, Puntarenas, 61101
  • Place, Auto Mercado Herradura
    ‪6 min drive‬
  • Place, Neo Fauna
    ‪9 min drive‬
  • Place, Jacó Beach
    ‪10 min drive‬
  • Airport, Tambor (TMU)

Room options

View all photos for YAMIPA SUITE - Kitchen & 2 Queen Beds

YAMIPA SUITE - Kitchen & 2 Queen Beds

YAMIPA SUITE - Kitchen & 2 Queen Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for DI SUITE - Kitchen & 1 King Bed

DI SUITE - Kitchen & 1 King Bed

DI SUITE - Kitchen & 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • Mountain view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for KAL SUITE - Private Jacuzzi & 1 King Bed

KAL SUITE - Private Jacuzzi & 1 King Bed

KAL SUITE - Private Jacuzzi & 1 King Bed

10.0 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Jacó

Located in Jacó, Pumilio Mountain & Ocean Hotel is on the riverwalk, within a 10-minute drive of Auto Mercado Herradura and Canopy Vista Los Suenos Adventure Park. .This family-friendly hotel is 4.1 mi (6.6 km) from Herradura Beach and 4.1 mi (6.6 km) from Rainforest Adventures Jaco.

What's nearby

  • Auto Mercado Herradura - 6 min drive - 4.2 km
  • Neo Fauna - 9 min drive - 6.7 km
  • Jacó Walk Shopping Center - 9 min drive - 6.7 km
  • Jacó Beach - 10 min drive - 9.1 km
  • Canopy Vista Los Suenos Adventure Park - 10 min drive - 5.6 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 102 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Soda Garabito - ‬7 min drive
  • ‪roasted edge - ‬6 min drive
  • ‪Restaurante Típico Jacó - ‬6 min drive
  • ‪El Manglar - ‬8 min drive

About this property

Pumilio Mountain & Ocean Hotel

Family-friendly hotel with 2 outdoor pools, near Auto Mercado Herradura
Pumilio Mountain & Ocean Hotel offers 16 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Jacó hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river and a waterslide.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 16 individually decorated guestrooms, featuring minibars (stocked with some free items) and Smart televisions. Your memory foam bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a lazy river, and a waterslide. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at El Bosque, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
El Bosque - Onsite restaurant.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • El Bosque

Things to do

  • 2 outdoor pools
  • 36-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Lazy river
  • Library
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • Lazy river
  • Living room
  • Mini-fridge
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Dock
  • Free pool cabanas
  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 2 buildings
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free minibar (limited items)
  • Ice maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CRC 30000
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CRC 30000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CRC 22000.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: CRC 92000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: CRC 30000 (subject to availability)
  • Late check-out fee: CRC 30000 (subject to availability)
  • Rollaway bed fee: CRC 22000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Pumilio
Hotel Pumilio Mountain
Pumilio Hotel
Pumilio Mountain & Ocean Hotel
Pumilio Mountain & Ocean Hotel Jaco
Pumilio Mountain Ocean
Pumilio Mountain Ocean Jaco
Pumilio Mountain Ocean Hotel Jaco
Pumilio Mountain Ocean Hotel
Pumilio Mountain & Ocean
Pumilio Mountain Ocean Hotel
Pumilio Mountain & Ocean Hotel Jacó
Pumilio Mountain & Ocean Hotel Hotel
Pumilio Mountain & Ocean Hotel Hotel Jacó

Pumilio Mountain & Ocean Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1002 reviews
Rating 8 - Good. 163 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Monet, Tampa

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was entirely too dirty it was inconvenient because last minute I had to find another hotel and still haven’t received a refund .
Stayed 3 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Attentive staff, comfortable room, very secluded area. Beware of mosquitos when venturing on paths near river behind property. Overall, pleasant stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Great experience
Stayed 1 night in Nov 2025

4/10 Poor

Daniel, Mather

Disliked: Staff & service
Staff was helpful but management was poor
Stayed 5 nights in Oct 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

6/10 Okay

Octavia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I really wanted to love this boutique hotel. The concept and vibe had so much potential, but my experience was little disappointing. I booked the room for a birthday retreat for my partner months in advance and I reached out early to plan surprised decorations. I spoke with the Manager Teejay and he gave me packages to choose from During my stay, there were visible termite droppings scattered around. At first we thought it was spider eggs because there were so many spider webs in the room. When I brought it to the manager’s attention, he claimed it was just “wood dust” from termites biting at the wood. It was clearly not, it was obviously droppings. It was so much droppings that the room had to be cleaned daily. On top of that, I paid one fifty for birthday decorations that were underwhelming and not worth the price at all. The balloons weren’t blown up all the way and there was no design on the cake like I requested. I’ve purchased a decoration package before at a hotel and it was way more detailed and custom for cheaper. To make up for it, we were offered one free meal, which honestly didn’t come close to fixing the situation. Although appreciated, we were still left unsatisfied with the outcome. I also tried to escalate the issue by contacting a different manager via Airbnb, but the same manager, Teejay, who mishandled things responded again so there was no real resolution. Instead he tried to use the free dinner and wine, which was already included in my Expedia package.
Stayed 3 nights in Oct 2025

10/10 Excellent

Orlando Miller

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Stayed 7 nights in Oct 2025

10/10 Excellent

Todd

Stayed 2 nights in Oct 2025

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Oct 2025

6/10 Okay

Gabriel, San Jose

Liked: Property conditions & facilities
This was the second time I
Stayed 2 nights in Sep 2025

10/10 Excellent

Yadira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay 4 days 3 nights. Staff was very friendly. Hotel was very clean and the pool and ambiance was very nice you can feel peaceful and enjoy nature! Will definitely book again next time I travel to Costa Rica!
Stayed 3 nights in Aug 2025

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great everything. This place really stands out among the many hotels in Jaco . The staff , Ronald and Kimberly were extraordinary , the swimming pool as good as it gets !! Breakfast rocked !! Oh , the location is near some amazing waterfalls , which you can do on your own if you walk upstream in the nearby river .
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fantastic and the pool was refreshing! Wonderful staff with safe premises and breath taking foliage!
Stayed 6 nights in Aug 2025

10/10 Excellent

KASPAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels like you’re emerged in nature. I love it
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, relaxing spot

Staff was super friendly and we had a nice, comfortable rest here. You really feel like you’re in the forest.
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip the beach, head up the hill to this retreat

We only had a couple of nights here! Wished it was longer, the seclusion was exacting what we needed. the suite, king bed, full kitchen outdoors, dining area are all pool side The staff were more than friendly and accommodating, secured parking and a spa. A wonderful cooked breakfast daily is included and they have a full menu for the restaraunt until 10pm. Teejay the manager is helpful, need anything ask him! Enjoy. (side note: Roberto’s Place further up the hill is you go too after the waterfall)
Stayed 2 nights in Aug 2025

8/10 Good

Kanisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet and clean area. I didn’t like that I could hear all the noise from the other people also staying at the resort but other than the staff was really sweet and I enjoyed my stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y amabilidad
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retreat

Perfect location to get away from all the stress. Carla the manager/ owner was very helpful as were all the staff. Would definitely recommend and stay there again. Large rooms and breakfast to order. Wonderful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lourdes Catalina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service
Great staff, very friendly and accommodating! The rooms smelled a little musty and needed updating. The property of just rooms and the pool surrounded by trees so don’t expect much of a view. Beds were fine and they bring you softer or harder mattresses depending on your preference. By the reviews and pictures, I was expecting a much nicer place but it was comfortable for the night. Carla was great, she made a great margarita for me even though they didn’t have them on the menu. It’s basically Imperial beer and sub par wine.
Stayed 1 night in Aug 2025

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Pumillio mountain and ocean hotel is located just outside of main Jaco. Fairly easy drive to it's location. Hotel has an automatic gate for security with its own private parking area. Upon arriving you're greeted with the sounds of nature and smiles from the staff. TEEJAY and his staff are wonderful and accommodating. The massage manager Warner not only helpful in booking massages he was very helpful with local cuisine suggestions. The cafe on site is nothing short of incredible with food made from scratch. Fresh ingredients and positive attitudes from Jonathan the chef creating an amazing experience. Not only did they make my stay at the hotel an outstanding experience Teejay and his team always had our best interest in mind. Upon arriving they gathered some information on our plans and noticed an oddity in our tour reservation. Teejay went above and beyond to confirm I wasn't being taken advantage of or being asked to meet somewhere not safe. In conclusion the team made it an unforgettable experience with hopes of returning sooner rather than later
Stayed 4 nights in Jul 2025