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Home2 Suites by Hilton Jacksonville Airport

3.0 star property

Photo gallery for Home2 Suites by Hilton Jacksonville Airport

Terrace/patio
Free daily on-the-go breakfast
Fridge, microwave, dishwasher, coffee/tea maker
Exterior
Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
13475 Ranch Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪12 min walk‬
  • Place, UF Health Hospital North
    ‪3 min drive‬
  • Place, UF Health North
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(64 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Front of property – evening/night
Hyatt Place Jacksonville Airport
Northside
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 2,453 reviews
The price is AU$187
includes taxes & fees
7 Apr - 8 Apr
Hyatt Place Jacksonville Airport

About the area

Jacksonville

With a stay at Home2 Suites by Hilton Jacksonville Airport in Jacksonville (Northside), you'll be within a 10-minute drive of Jacksonville Zoo and Gardens and UF Health North. .This hotel is 14.1 mi (22.8 km) from EverBank Stadium and 1.4 mi (2.3 km) from UF Health Hospital North.

What's nearby

  • River City Market Place - 12 min walk - 1.0 km
  • UF Health Hospital North - 3 min drive - 2.4 km
  • UF Health North - 3 min drive - 2.4 km
  • Jacksonville Zoo and Gardens - 10 min drive - 12.8 km
  • Jacksonville Cruise Terminal - 12 min drive - 14.4 km

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Circle K - ‬9 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Home2 Suites by Hilton Jacksonville Airport

Home2 Suites by Hilton Jacksonville Airport offers 106 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 106 guestrooms, featuring kitchens with refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available on request).
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Stes JAX Airport
Home2 Suites BY Hilton Jackson

Home2 Suites by Hilton Jacksonville Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1000 reviews
Rating 8 - Good. 175 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Ronald

Stayed 1 night in Dec 2025

8/10 Good

Christina

Stayed 1 night in Dec 2025

8/10 Good

Volha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The room had a broken sink not letting the water through. Ww asked for help but were told that imust be hair collected there so it still slowly gets water through and we only stsy 1 night.. So we used a kitchenette sink for brushing teeth The refrigirator was on and off because fuses got off by some reason. The kitchenette completion was just a half of whats usually there. I hope thst its just pur room had no proper check up... We were tired after a dsy on the road, so we didnt feel like a changing room after unpacking. Also, the lady at the front told us that she closed the pool alreaxy even though it suppose to work still based on open - close hours stated. A breakfast was good. Beds are ok. So, the service at the hotel is not well for the property itself by my opinion
Stayed 1 night in Dec 2025

6/10 Okay

Byron

Stayed 1 night in Dec 2025

6/10 Okay

Thomas

Disliked: Cleanliness
Room was dirty
Stayed 1 night in Dec 2025

10/10 Excellent

Ruth E

Stayed 1 night in Dec 2025

10/10 Excellent

Maykel

Liked: Cleanliness, amenities, property conditions & facilities
Ok.
Stayed 1 night in Dec 2025

8/10 Good

Parker

Stayed 2 nights in Dec 2025

8/10 Good

DAWN

Liked: Cleanliness, amenities, property conditions & facilities
Place was clean
Stayed 1 night in Dec 2025

8/10 Good

Guy, MOON TOWNSHIP

Stayed 1 night in Dec 2025

6/10 Okay

Megan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The front staff was very friendly. The room was dirty- especially the chair at the desk and the floor around that area. I spilled some water and used a towel to soak it up… the white towel was very brown when I picked it up. There was also mildew in the shower.
Stayed 1 night in Dec 2025

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everyone nice and room nice Convenient to all activities
Stayed 4 nights in Dec 2025

2/10 Terrible

Carl

No hot water in shower
Stayed 1 night in Dec 2025

6/10 Okay

Keaton

Stayed 1 night in Dec 2025

10/10 Excellent

Brianne

Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice staff. Very easy check in and out. You do have to pay to park, wasn’t expecting that part but it was easy with a QR code.
Stayed 2 nights in Dec 2025

8/10 Good

stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was safe and easy to pay for
Stayed 1 night in Dec 2025

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness
No hot water for showers Mold in tub Dirty floors
Stayed 1 night in Dec 2025

10/10 Excellent

andre, Baton Rouge

Stayed 1 night in Dec 2025

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t know the microwave wasn’t on because I checked in after 5pm
Stayed 2 nights in Dec 2025

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

alfonso

Business traveller
Liked: Cleanliness, staff & service, amenities
Great !!
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos, Miami Lakes

Travelled with partner
Liked: Cleanliness, amenities
All great
Stayed 4 nights in Nov 2025

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and very well maintained. That hotel residents had to pay extra was parking is annoying and unexpected. I did not see that this would be so when booking our room. Breakfast was nice, but eggs for sandwiches were cold at 6:15 a.m.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cleanest
Stayed 3 nights in Nov 2025