Home2 Suites by Hilton Jacksonville Airport

3.0 star property

Photo gallery for Home2 Suites by Hilton Jacksonville Airport

Exterior
Property preview
Fridge, microwave, dishwasher, coffee/tea maker
Terrace/patio
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Kitchen
  • Breakfast included

Explore the area

View map
13475 Ranch Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪1 min drive‬
  • Place, Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Place, Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(60 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Jacksonville

With a stay at Home2 Suites by Hilton Jacksonville Airport in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Cruise Terminal and Jacksonville Zoo and Gardens. .This hotel is 14.1 mi (22.6 km) from EverBank Stadium and 1.4 mi (2.2 km) from UF Health North.

What's nearby

  • River City Market Place - 1 min drive - 1.0 km
  • UF Health North - 2 min drive - 2.4 km
  • Oceanway Community Center - 4 min drive - 5.0 km
  • Jacksonville Zoo and Gardens - 10 min drive - 13.7 km
  • Jacksonville Cruise Terminal - 14 min drive - 16.7 km

Getting around

  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬9 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Home2 Suites by Hilton Jacksonville Airport

Hotel in Jacksonville with free breakfast and airport shuttle service
Home2 Suites by Hilton Jacksonville Airport offers 106 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 106 guestrooms, featuring kitchens with refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available on request).
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Stes JAX Airport
Home2 Suites BY Hilton Jackson

Reviews

Home2 Suites by Hilton Jacksonville Airport Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 632 out of 1011 reviews
Rating 8 - Good. 190 out of 1011 reviews
Rating 6 - Okay. 91 out of 1011 reviews
Rating 4 - Poor. 48 out of 1011 reviews
Rating 2 - Terrible. 50 out of 1011 reviews

Reviews

10/10 Excellent

Tevya, Palm Bay

Liked: Cleanliness, staff & service, property conditions & facilities
It was like being at Home away from home everybody on staff was friendly, respectful and polite. I would highly recommend to my family and close friends. Thank you…
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every things was awesome
Stayed 2 nights in Jun 2025

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quick stay. Would definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean rooms and friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Amelia

Liked: Staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Quentin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Vacay.

Stayed for a week, through the weekend. Nice, comfortable, spacious room. Comfortably slept 2 adults, and 3 kids aged 16, 5 and 4. Didn’t feel like we were crowded in the room. Room features were good, would definitely stay here again.
Stayed 7 nights in Jun 2025

8/10 Good

Val, Ruffin

Liked: Cleanliness, staff & service, property conditions & facilities
Microwave and Garbage disposal didn't work. No ice bucket. Other than was a very clean and
Stayed 2 nights in Jun 2025

10/10 Excellent

Sasha, Glen Allen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So it’s been three weeks since I’m gone and I still am in awe of how the whole experience was. Pros: starting from exterior, extremely clean premises, love the fire pit outside -that was my main hang out, great amount of parking for a great rate ($10 a night), free breakfast and personally I enjoyed breakfast every rising especially with my girl Sarah! Coming up with the cute breakfast sandwiches was excellent, loved how close it was to places, shuttle to the airport and the local stores was so nice and a major 5 star experience, shoutout to Gernisha, Crisqin and Brandi for having outstanding customer service, the coffee was the best I ever tasted loved that coffee/tea station was 24 hours. Gym was spacious and nice, the rooms were HUGE! Major plus and honestly I loved the living room and kitchenette the most, shower was nice and hot and the beds were extremely soft, I really enjoyed my stay here Only con: housekeeping needs to do better transitioning into the weekend especially the duration we were there we would of loved if it would of came the 2nd day as we had to wait till almost 4pm the day prior to leaving, also wifi was kinda eh not working at full speed Other than that great hotel to stay and I would definitely recommend/come back again
Stayed 4 nights in May 2025

10/10 Excellent

Grenediz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Damaris, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great, clean, nice location
Stayed 1 night in Jun 2025

6/10 Okay

Patrice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall cleanliness of property was clean. Room didn’t look vacuumed but I didn’t complain about it and carpet didn’t look clean but the room was set up nice, bed was very uncomfortable so it wasn’t a restful sleep but hotel has potential.
Stayed 3 nights in Jun 2025

10/10 Excellent

Raju

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

Stayed 1 night in Jun 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usually our go to spot when visiting family. Added a $10 parking fee. Disappointing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Mary S

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Plumbing problem no hot water for shower and toilet trouble...no compensation for this. Also stayed alone and when I went down to pool to relax, it was noisy. Upon return to my room, toilet seat was up which was strange because I'm a woman and my room had not been serviced because I was to be checking out.
Stayed 1 night in Jun 2025

10/10 Excellent

Irishmann

Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay at Home2 Suites, the staff was incredibly friendly and accommodating and the rooms were spotless and cozy. I'd definitely recommend it to anyone looking for a comfortable and hassle-free stay.
Stayed 1 night in Jun 2025

8/10 Good

Kenny

Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Stayed 1 night in Jun 2025

10/10 Excellent

james, marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and near the airport. Shopping and restaurants are near . I would definitely stay here again. Thanks
Stayed 2 nights in Jun 2025

10/10 Excellent

Chanera Lataj, Suisun city

Liked: Cleanliness, amenities, property conditions & facilities
Very easy check in
Stayed 6 nights in May 2025

6/10 Okay

Carmelo

Travelled with partner
I’ve been to better HOME2 Suite. The front desk person at night was never at the desk after 8pm. She was outside on her phone chatting. Explains the reason I couldn’t get through the night before after nine calls and she put me on hold. Garbage disposal didn’t work. No lotion, conditioner for hair. Pretty run down.
Stayed 1 night in Jun 2025

10/10 Excellent

Hyzenthalay

Stayed 1 night in May 2025