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Stage 12 Hotel by Penz

4.0 star property

Photo gallery for Stage 12 Hotel by Penz

Double Room, Balcony, Mountain View | Terrace/patio
View from property
Front of property
Double or Twin Room | View from room
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
Maria Theresien Straße 12, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Golden Roof
    ‪5 min walk‬
  • Hofburg
    ‪5 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Double Room

View from room

Panoramic Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double or Twin Room

Premium bedding, in-room safe, soundproofing, cots/infant beds

Double or Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Triple Room (no view)

Triple Room (no view)

Triple Room (no view)

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for City Double Room

City Double Room

City Double Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (no view)

Double Room (no view)

Double Room (no view)

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Living area

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Balcony, Mountain View

Double Room, Balcony, Mountain View | Terrace/patio

Double Room, Balcony, Mountain View

9.8 out of 10
Exceptional
(9 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Bar (on property)

ADLERS Hotel

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,004 reviews
The price is AU$320
includes taxes & fees
2 Sept - 3 Sept
ADLERS Hotel

About the area

Innsbruck

A stay at Stage 12 Hotel by Penz places you in the heart of Innsbruck, steps from Maria Theresa Street and Anna's Column. .This hotel is 0.4 mi (0.6 km) from Innsbruck Market Hall and 0.4 mi (0.7 km) from Triumphal Arch.

What's nearby

  • Maria Theresa Street - 1 min walk - 0.0 km
  • Innsbruck Old Town Christmas Market - 5 min walk - 0.4 km
  • Golden Roof - 5 min walk - 0.4 km
  • Hofburg - 5 min walk - 0.4 km
  • Landeskrankenhaus - University Clinics Innsbruck - 10 min walk - 0.8 km

Getting around

  • Innsbruck Central Station - 9 min walk
  • Innsbruck Technik Tram Stop - 12 min drive
  • Kranebitten Airport (INN) - 5 min drive

Restaurants

  • ‪MANNA Delikatessencafe - ‬1 min walk
  • ‪Hard Rock Cafe - ‬1 min walk
  • ‪Bar Centrale - ‬1 min walk
  • ‪Caffeteria-Weinbar Magistrat - ‬1 min walk
  • ‪Baguette - ‬2 min walk

About this property

Stage 12 Hotel by Penz

Central hotel with a sauna connected to a shopping center in Innsbruck
Stage 12 Hotel by Penz offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including a sauna, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, ski storage, and a vending machine.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - bar.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 16 per day)
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Nearby parking fee: EUR 16.00 per day (164 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Stage 12 Hotel by Penz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 565 out of 823 reviews
Rating 8 - Good. 187 out of 823 reviews
Rating 6 - Okay. 40 out of 823 reviews
Rating 4 - Poor. 20 out of 823 reviews
Rating 2 - Terrible. 11 out of 823 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lylah

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Very pushy and low quality with awful TV’s, bad wifi and our sheets had a small wine or blood stain, not sure which.
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Stayed 2 nights in May 2025

10/10 Excellent

JAMES

Stayed 1 night in Feb 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Stayed here one night. Easy to walk to shops and restaurants . Only 10 minutes walk to Train station. Was able to do a load of laundry. Did not have time to use breakfast or sauna. Comfortable bed and clean room and bathroom. Would stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived by train and was close enough that we decided to walk to the hotel. People with a lot of luggage or small children may feel it’s easier to take a cab. We got checked in quickly and got right to our room. We were surprised at the size of the room. It had the “bedroom” area, a sitting room where we hung our clothes and kept our suitcases, and a good sized bathroom. We were really happy with how clean it all was. Then we opened the curtains to a beautiful Mountain View. The hotel sits right on the plaza with all kinds of options for shopping and eating. We really fell in love with Innsbruck and this hotel. We never once felt nervous or afraid of any of the areas. We walked everywhere from this hotel. BTW….there is a beautiful park near by. Walk over and have a picnic while you’re there.
Stayed 3 nights in Apr 2025

8/10 Good

Cheryl

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Imad

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable one night stay in the heart of Innsbruck
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here. The hotel is so nicely decorated and styled, the staff are wonderful and it is in such a great location. Would wholey recommend to anyone looking for Innsbruck accommodation. Don't miss the Welcome Card on offer too, depending on your length of stay you get perks. But definitely good for use of public transport
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable. Very nice and accommodating staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and super central
Stayed 2 nights in Feb 2025

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right in the city center.
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Stefanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this hotel. Easy walk from train station and located in the main square so you can walk to everything. We made sure to choose a panoramic room and had a gorgeous view of the mountains. Great bar and staff very helpful. Would recommend to friends.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was great. Sauna is a great addition and in a very good condition. Very nice bar with polite and professional staff. We have stayed in quadruple room as 4 adults and it was great. We went for skiing and there was an excellent storage room for skiis and heater for boots. The only disadvantage was the absence in the room of actual heater to dry our clothes after skiing or just after wash
Stayed 4 nights in Jan 2025

10/10 Excellent

Rosa, Irasburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Staff very friendly and helpful. The Sauna was a plus! Everything so clean and modern. I would definitely stay here again. Innsbruck is beautiful!!
Stayed 1 night in Jan 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights at Stage 12. It is situated right in the centre of town within walking distance to everything you need. Staff were welcoming and helpful. Breakfast was great with good selection of everyday breakfast food and cooked breakfast. The bed was a little hard for my liking. We had a mountain view room, it was small but really we were out and about most of time. The view was worth every cent. Would definitely return again.
Stayed 3 nights in Dec 2024

10/10 Excellent

hector, chula vista

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
comfortable rooms, great enclosed shower, excellent location
Stayed 3 nights in Jan 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel breakfast I've ever had. By a lot.
Stayed 2 nights in Dec 2024

2/10 Terrible

Josie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff were rude not accommodating ; gave the wrong room and the manager was just as bad; was shouted at outside the hotel by the receptionist telling me the manager was not available to speak to me when I wanted! Awful
Stayed 2 nights in Dec 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You giraffe in the lobby
Stayed 6 nights in Dec 2024

10/10 Excellent

Ursula

Stayed 1 night in Dec 2024

10/10 Excellent

ASHLEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything thing was great. I would stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking, room was clean. Unfortunately the shower soap was empty and when I called the reception to sort this they told me they had run out of soap and that housekeeping could bring some tomorrow. We were only staying 1 night so we couldn't get any soap. Otherwise good stay
Stayed 1 night in Dec 2024