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Hyatt Regency Houston West

3.5 star property

Photo gallery for Hyatt Regency Houston West

Breakfast, lunch, brunch served; American cuisine, garden views
Creator video
Lobby
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
13210 Katy Fwy, Houston, TX, 77079
  • Place, Darrell Tully Stadium
    ‪3 min drive‬
  • Place, Toyota Center
    ‪20 min drive‬
  • Place, NRG Stadium
    ‪23 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(58 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.2 out of 10
Very good
(46 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

King Bed Junior Suite

  • Sleeps 3

King Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 3

Presidential Suite

  • Sleeps 3

2 Double Beds Room With Ada Shower

  • Sleeps 4

King Room Ada Tub

  • Sleeps 3

King Bed Junior Suite With Ada Tub

  • Sleeps 3

King Bed Junior Suite With Ada Shower

  • Sleeps 3

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Exterior
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4.2 out of 5, Very good, 1,002 reviews
The price is AU$175
includes taxes & fees
2 Jan - 3 Jan 2026
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About the area

Houston

With a stay at Hyatt Regency Houston West in Houston (Memorial), you'll be a 3-minute drive from Bear Creek Pioneers Park and 7 minutes from Memorial City Mall. .This hotel is 12.4 mi (20 km) from Katy Mills Mall and 16.2 mi (26.1 km) from Downtown Aquarium.

What's nearby

  • Darrell Tully Stadium - 3 min drive - 3.0 km
  • Memorial City Mall - 5 min drive - 8.5 km
  • Daikin Park - 19 min drive - 32.1 km
  • Toyota Center - 20 min drive - 32.9 km
  • NRG Stadium - 23 min drive - 38.4 km

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Hibachi Grill And Buffet - ‬2 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Chili's Grill & Bar - ‬2 min drive

About this property

Hyatt Regency Houston West

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
Hyatt Regency Houston West offers 400 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 400 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with American cuisine at Cafe on the Lake, arestaurant where you can take in the garden view and dine alfresco. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 12 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 65.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 10:00 PM

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 733 out of 1236 reviews
Rating 8 - Good. 228 out of 1236 reviews
Rating 6 - Okay. 141 out of 1236 reviews
Rating 4 - Poor. 64 out of 1236 reviews
Rating 2 - Terrible. 70 out of 1236 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara, chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and fast. I had to ask for a credit I had from Expedia, but they grant it. Common areas were nice and clean. Pool was clean but they dont offer any F&B service. Rooms were clean but a bit dated. Overall our stay was enjoyable and the location was perfect for us.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mercedes

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The bed was super comfortable. Exactly what we needed.
Stayed 1 night in Sep 2025

2/10 Terrible

Tenisha

Stayed 2 nights in Sep 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Cody

Stayed 1 night in Jul 2025

2/10 Terrible

Bayardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service slacking

We requested 2 pillows and we called the front desk 3 times and they brought the pillows, I went down to the front desk and they didn't resolve the problem. The customer service was terrible.
Stayed 1 night in Sep 2025

8/10 Good

Shirley

Liked: Property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for work trips.
Stayed 1 night in Sep 2025

10/10 Excellent

Suparna, Dublin

Stayed 6 nights in Aug 2025

2/10 Terrible

John

Business traveller
Disliked: Property conditions & facilities
Stone cold water.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nalini

Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Stayed 4 nights in Sep 2025

8/10 Good

Ricky

Stayed 3 nights in Aug 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Nanga, New Caney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Visited with my family. The location and in-house views were made beautifully, guest concierge friendly but overall it was a very old hotel. Can’t say I was impressed enough to go back but it was ok. No ice machines worked on my floor, fridgerators do not get cold, and the only microwave was in the lobby. Overall the most I would give is a 3/5.
Stayed 2 nights in Aug 2025

8/10 Good

Zhe

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel is good over all, just need some update
Stayed 2 nights in Sep 2025

10/10 Excellent

Kris

Stayed 2 nights in Aug 2025

6/10 Okay

Rohit

Disliked: Staff & service, property conditions & facilities
Overall the property was good but the shampoo
Stayed 1 night in Aug 2025

6/10 Okay

Wissam, Hartford

Travelled with family and small children
Disliked: Staff & service
Rooms are very old. We asked for a renovated room and we were told we got a renovated room by the receptionist. But the actual room was old and terrible.
Stayed 2 nights in Aug 2025

10/10 Excellent

LOUIS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Houston stay

The stay was very good although I was only there for one night. The room was very large and very clean. I enjoyed the stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Stayed 1 night in Aug 2025

10/10 Excellent

Judd

Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025