Hilton Garden Inn Houston NW America Plaza

3.5 star property

Photo gallery for Hilton Garden Inn Houston NW America Plaza

Exterior
In-room safe, desk, laptop workspace, soundproofing
Outdoor pool
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Pool
  • Room service

Explore the area

Map
14919 Northwest Fwy, Houston, TX, 77040
  • Baseball USA The Yard
    ‪7 min drive‬
  • Sam Houston Race Park
    ‪8 min drive‬
  • Memorial City Mall
    ‪10 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

King Bed Extended Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

One King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

One King Bed, Non-Smoking, Accessible (Bath tub)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Smoking, Jetted Tub

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Two Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, One King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Houston

With a stay at Hilton Garden Inn Houston NW America Plaza, you'll be centrally located in Houston, within a 10-minute drive of CityCentre and Memorial City Mall. .This hotel is 11.1 mi (17.9 km) from Westheimer Rd and 0.7 mi (1.1 km) from K1 Speed Houston.

What's nearby

  • Traders Village - 6 min drive - 8.9 km
  • Baseball USA The Yard - 7 min drive - 9.3 km
  • Sam Houston Race Park - 8 min drive - 10.8 km
  • CityCentre - 9 min drive - 13.4 km
  • Memorial City Mall - 10 min drive - 14.9 km

Getting around

  • Houston Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 26 min drive

Restaurants

  • ‪Dairy Queen - ‬3 min drive
  • ‪Rudy's Country Store and Bar-B-Q - ‬11 min walk
  • ‪Quiznos - ‬3 min drive
  • ‪Shanghai Inn - ‬2 min drive
  • ‪Wingstop - ‬2 min drive

About this property

Hilton Garden Inn Houston NW America Plaza

Hotel in Houston with a 24-hour fitness center and a 24-hour business center
Hilton Garden Inn Houston NW America Plaza offers 172 accommodations with laptop-compatible safes and complimentary weekday newspapers. Televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 172 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at The Garden and Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Houston? This hotel has 6500 square feet (585 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Garden and Grille - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 6 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6 AM to 10 AM for a fee: USD 8 to 13 for adults and USD 8 to 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden and Grille

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium channels
  • Pay films

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 8 to 13 for adults, and USD 8 to 13 for children
  • Self parking fee: USD 6.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Houston NW America Plaza
Hilton Garden Inn NW
Hilton Garden Inn NW Hotel
Hilton Garden Inn NW Hotel Houston Plaza America
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn NW America Plaza Hotel
Hilton Garden Inn NW America Plaza
Hilton Garn NW America Plaza
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn Houston NW America Plaza Houston
Hilton Garden Inn Houston NW America Plaza Hotel Houston

Hilton Garden Inn Houston NW America Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Khari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dawn, Lake Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
five stars
Stayed 1 night in May 2025

2/10 Terrible

Pratap

Stayed 3 nights in Apr 2025

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

10/10 Excellent

NICOLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe surroundings. Cleanliness and dtafg was welcoming
Stayed 1 night in Mar 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Corissa, Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
He
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Mar 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It wasn’t bad, but it wasn’t great. It’s a nice hotel, but just not a place I would desire to stay again. The breakfast is expensive for a cold muffin. The staff was kind, but just very withdrawn.
Stayed 2 nights in Mar 2025

8/10 Good

Evette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff members very friendly and professional
Stayed 1 night in Mar 2025

10/10 Excellent

Jean

Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly I love the place
Stayed 1 night in Mar 2025

10/10 Excellent

Grace

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The front desk staff was awesome
Stayed 1 night in Mar 2025

10/10 Excellent

dontee

Stayed 1 night in Mar 2025

10/10 Excellent

aledy

Stayed 3 nights in Mar 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed was uncomfortable
Stayed 1 night in Mar 2025

8/10 Good

Abraham Rais

Liked: Staff & service, property conditions & facilities
o -
Stayed 2 nights in Mar 2025

10/10 Excellent

Adriana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service

No room available for prepaid reservation

They did not hold my prepaid reservation and did not have a room for me. I was told due to canceled flights other guests extended their stays.
Stayed 1 night in Mar 2025

10/10 Excellent

Rafael

Stayed 2 nights in Feb 2025

10/10 Excellent

MARIBEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David, Irving

Travelled with partner
Liked: Staff & service
Nice stay
Stayed 1 night in Feb 2025