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ibis London Thurrock M25

3.0 star property

Photo gallery for ibis London Thurrock M25

Exterior
Exterior
Premium bedding, in-room safe, desk, soundproofing
Lobby
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

View map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ
  • Place, Lakeside Shopping Centre
    ‪3 min drive‬
  • Place, Bluewater Shopping Centre
    ‪6 min drive‬
  • Place, Orchard Theatre
    ‪6 min drive‬
  • Airport, London (LCY-London City)
    ‪22 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Single Beds

7.6 out of 10
Good
(14 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room

Premium bedding, in-room safe, desk, soundproofing

Family Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed

8.4 out of 10
Very good
(31 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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Property grounds
Best Western Thurrock Hotel
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.0 out of 5, Very good, 708 reviews
The price is AU$132
includes taxes & fees
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Best Western Thurrock Hotel

About the area

Grays

Located in Grays, ibis London Thurrock M25 is in the business district, a 3-minute drive from Lakeside Shopping Centre and 11 minutes from Orchard Theatre. .This hotel is 7.5 mi (12 km) from Bluewater Shopping Centre and 8.5 mi (13.6 km) from Victoria Road Stadium.

What's nearby

  • Lakeside Shopping Centre - 3 min drive - 2.4 km
  • Bluewater Shopping Centre - 6 min drive - 5.0 km
  • Orchard Theatre - 6 min drive - 6.5 km
  • Darent Valley Hospital - 7 min drive - 6.6 km
  • Brands Hatch Circuit - 15 min drive - 20.7 km

Getting around

  • Purfleet Station - 3 min drive
  • Barnehurst Station - 13 min drive
  • London City Airport (LCY) - 29 min drive

Restaurants

  • ‪IKEA Restaurant - ‬18 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Mr Chippy - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Greggs - ‬3 min drive

About this property

ibis London Thurrock M25

Hotel with a restaurant, near Lakeside Shopping Centre
Ibis London Thurrock M25 offers 168 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 168 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
You can enjoy a meal at the restaurant serving the guests of ibis London Thurrock M25, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Ibis London Thurrock M25 has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per stay

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis London Thurrock M25 Hotel
ibis London M25 Hotel
ibis London M25 Hotel Thurrock
ibis London Thurrock M25
ibis Thurrock M25
London Thurrock M25
ibis London M25
ibis London Thurrock M25 Hotel
ibis London Thurrock M25 Grays
ibis London Thurrock M25 Hotel Grays

ibis London Thurrock M25 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 401 out of 1011 reviews
Rating 8 - Good. 341 out of 1011 reviews
Rating 6 - Okay. 134 out of 1011 reviews
Rating 4 - Poor. 52 out of 1011 reviews
Rating 2 - Terrible. 83 out of 1011 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD VALUE. CONVENIENT LOCATION FOR OUR PURPOSES.
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Farhad

Stayed 1 night in Jul 2025

10/10 Excellent

ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Christina, Courtice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were great!!! Very professional. The property is very nice, not a high level hotel but pretty close. There is no room fridge or telephones, but everything else you would expect in a higher mid tier hotel
Stayed 1 night in Jul 2025

8/10 Good

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was generally ok except for smelly bathroom drain in the summer. I kept bathroom door closed to keep smyout.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a 4 star

Check in was nice quick and easy staff was great room was good for the price bed was a litfle hard for my liking (i like a softish bed) but only stayed 1 night so was ok only downfal is no aircon there is a aircon unit but it dosnt really call the air it just regulats the air
Stayed 1 night in Jul 2025

2/10 Terrible

Alison

Stayed 1 night in Jun 2025

8/10 Good

Gary

Travelled with family
Liked: Staff & service, amenities
Ok
Stayed 1 night in Jul 2025

2/10 Terrible

Adam

Business traveller
Liked: Staff & service
Broken window latch, noisy people outside window all night
Stayed 1 night in Jul 2025

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Bosa

Stayed 1 night in Jun 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service

Too small and bad smell

The drains smelled really bad - we complained but nothing was done. It was unbearable. The room was supposed to be a twin but it was far too small for two people
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Great hotel

Nice hotel, with plenty of parking. Quick and easy check in. Room was nice, clean and comfortable. Bathroom was nice and clean, good shower and nice soft towels. Bar/restaurant was nice. Reasonably priced although limited selection of drinks available and by the second night they had run out of Magners. Only issue I had was 2 light bulbs out in my room, making one side of the room very dark, I spoke to reception on the Friday night who said maintenance had finished work for the day and she would leave a message for them to fix on the Saturday. Came back to my room on Saturday night and they hadn’t been changed. Overall a very good stay, nice hotel, will definitely stay again.
Bathroom
Bathroom
Entrance to room
Seat by window
Stayed 2 nights in Jun 2025

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service

OK

It suits .. the staff are good… the location works for me … it’s not the Hilton, but it’s OK
Stayed 4 nights in Jun 2025

10/10 Excellent

Matthew

Stayed 4 nights in Jun 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay very hot in room
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Firmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean, but not toilet paper...weird
Stayed 2 nights in May 2025

2/10 Terrible

Rita

Stayed 3 nights in Jun 2025

10/10 Excellent

Earnest

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Ronaldo

Stayed 1 night in Mar 2025

10/10 Excellent

ray

Travelled with family
Liked: Cleanliness, staff & service, room comfort
All good thanks room ok could do with more milk and biscuits in room would be nice
Stayed 1 night in May 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff, particularly Angelica and Edita, were so friendly, helpful and professional. The room was perfect.
Stayed 2 nights in May 2025

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025