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Hotel Bannatyne Durham

3.0 star property

Photo gallery for Hotel Bannatyne Durham

Restaurant
Body treatments, hot stone massages, Swedish massages, body wraps
Premium Double or Twin Room
Reception
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Gym
  • Bar
  • Housekeeping

Explore the area

View map
Eden Terrace, Durham, England, DH1 2HJ
  • Place, Top Gear Karting
    ‪6 min walk‬
  • Place, Sherburn Leisure Centre
    ‪4 min drive‬
  • Place, Durham University
    ‪4 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room

Premium Double or Twin Room

Premium Double or Twin Room

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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The price is AU$79
includes taxes & fees
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About the area

Durham

With a stay at Hotel Bannatyne Durham in Durham, you'll be within a 5-minute drive of Durham University and St. Nicholas Church. .This spa hotel is 1.9 mi (3.1 km) from Sherburn Leisure Centre and 2.2 mi (3.5 km) from Gala Theatre Durham.

What's nearby

  • Top Gear Karting - 6 min walk - 0.5 km
  • Sherburn Leisure Centre - 4 min drive - 3.2 km
  • Durham Castle - 4 min drive - 4.6 km
  • Durham University - 4 min drive - 4.9 km
  • Durham Cathedral - 5 min drive - 5.5 km

Getting around

  • Durham Station - 4 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪China Diner - ‬18 min walk
  • ‪Beefeater - ‬11 min walk
  • ‪Bell's Fish & Chips - ‬12 min walk
  • ‪KFC - ‬6 min walk

About this property

Hotel Bannatyne Durham

Hotel Bannatyne Durham offers 50 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is open daily.
Make yourself at home in one of the 50 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a steam room and a fitness center. This hotel also features complimentary wireless internet access and a hair salon.
Grab a bite from the snack bar/deli serving guests of Hotel Bannatyne Durham. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 27:
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool
The following facilities are closed on New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bannatyne Durham

Bannatyne Durham Hotel

Bannatyne Hotel

Bannatyne Hotel Durham

Hotel Bannatyne

Hotel Bannatyne Durham

Hotel Bannatyne Durham Hotel

Hotel Bannatyne Durham Durham

Hotel Bannatyne Durham Hotel Durham

Hotel Bannatyne Durham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 375 out of 1000 reviews
Rating 8 - Good. 344 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Natalie

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff are fantastic The room was new, clean etc but poorly designed. No reading lamp. The lighting in the bedroom is awful. Whoever designed the room needs to go back to school! I couldn’t make the room cosy. It was all or nothing for lighting. I couldn’t read my book in bed.
Stayed 1 night in Feb 2026

6/10 Okay

Mark

Business traveller
Liked: Cleanliness
Disliked: Amenities
Deluxe room it was not Small and tired
Stayed 2 nights in Feb 2026

4/10 Poor

Phillip

Stayed 2 nights in Jan 2026

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice, clean hotel
Stayed 1 night in Feb 2026

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Thanks for the special room. It was lovely.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Newbold

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
really clean room and helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here thank you
Stayed 1 night in Jan 2026

2/10 Terrible

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

carole

Travelled with family
No breakfast offered
Stayed 1 night in Dec 2025

8/10 Good

James

Stayed 1 night in Nov 2025

6/10 Okay

Iain

Liked: Cleanliness
Disliked: Staff & service, amenities
Fine, if a bit "Partridge"
Stayed 1 night in Dec 2025

6/10 Okay

David

Stayed 1 night in Oct 2025

8/10 Good

John Terence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food service in the Spa cafe and bar was poor. The staff seemed to be unfamiliar with areas of the job, attendance to potential customers poor at times, i.e, serving staff not behind the counter but in the kitchen area no means of calling them, e.g. a bell, ordered food detail wrong more than once, long waiting time for drinks and food. Observed servive staff handling unwrapped baked goods items with bare hands, not using tongs. Overall cafe service was poor.
Stayed 2 nights in Oct 2025

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Did not have breakfast we were up and away early Bed was comfy, used a local pub for food at night 5 mins walk, The Sportsman.
Stayed 1 night in Oct 2025

8/10 Good

Angela

Stayed 1 night in Sep 2025

8/10 Good

Cairine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean friendly. The reception staff were delightful and so very helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

ASHANK

Stayed 1 night in Sep 2025

8/10 Good

Philip

Stayed 1 night in Oct 2025

6/10 Okay

Martynas

Business traveller
Disliked: Staff & service, property conditions & facilities
Check-in was good, but the toilet was a bit of a problem. The flush buttons didn’t work; you needed both hands and pressed both buttons to flush. I had to take a shower before going to sleep, and the water drained so slowly that I had to switch it off to wait for it to drain, afraid it would overflow. Standing in water was unpleasant, but the worst part was that I went to the receptionist to complain, and she explained that the flushes would be gradually changed throughout the hotel (I won’t comment on that). She also said someone would look into the water issue. After a long day at work, I returned and asked a new receptionist if the problem had been fixed. She didn’t know anything; no one had mentioned it before, and nothing was written in the book. She said she would speak with the manager tomorrow. (I was there for three nights, and no one came to fix or talk to me. I can’t understand how a hotel like this, without breakfast (I know I had to go to the spa), can have three stars. Unfortunately, it was the worst stay of the year for me.)
Stayed 3 nights in Sep 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant spacious room with comfortable bed. Dated decor. Restaurant is across the car park in the health club not in the hotel itself.
Stayed 1 night in Oct 2025