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Check in was smooth. Arrived before quoted check in time but we were allowed to check in anyway. Room was nice and big, with a balcony, overlooking Vivaldi Park. Hotel only cleans the room every 3 days (we stayed for 2 nights) so we didn't get our room cleaned but that wasn't a problem. Plenty of things to do close by. Would stay again.
It is misleading to show there is swimming pool in this facility. There is no swimming pool in this facility. The existing swimming pool is in another facility, which is a bit far away. Also it is pay and use, which is pretty expensive.
The biggest towel they have is face towel size according to international standards. Would have to bring your own towels if you need. Tried asking for additonal towels but was told we have to pay extra
Thankfully it was just for 1 night stay.
Most staffs speak very good english. Except housekeeping
I booked a suite that sleeps 5, on the expedia it says two room with 2 beds, but when i checked in it was two bed room but only 1 bedroom has a bed and the other room is just sleeping on the floor ( next morning feels my back was broken).
Second temperature control was broken, the room temperature was 28.8 degree celus and when calling to front desk it was constant busy. Room was so hot cant fall alseep even with window opened.
Third we found an rotting orange under the couch.
4. Fourth they have no bath towels, they only gave you small face towels.
Would not stay here again
Tien-Fu
Stayed 1 night in Feb 2023
8/10 Good
Kelly
1 Feb 2023
Kelly
Stayed 1 night in Jan 2023
6/10 Okay
pui sze patsy
Travelled with family
25 Jan 2023
For the price I pay… not worth it… the pillows so flat.. ask the staff for one more… said cannot… not teeth brush set provided as well
Room was large and well-kept. Service staff were very helpful despite passable English. Being able to control room lighting and temp remotely was a big plus. Plenty of amenities located nearby, with underground access so that one doesn’t have to dress for cold weather just to run errands.
Lincoln
Stayed 5 nights in Feb 2022
10/10 Excellent
Franklin, APO
Travelled with family, Travelled with family and small children