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Serways Hotel Heiligenroth

Photo gallery for Serways Hotel Heiligenroth

Reception
Twin Room
Lobby lounge
Front of property
Room amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View map
A3, Heiligenroth, RP, 56412
  • Place, Nassau Nature Park
    ‪2 min walk‬
  • Place, Katholische Kirche St. Petrus und Marcellinus
    ‪13 min walk‬
  • Place, Great Market Square
    ‪4 min drive‬

Room options

View all photos for Double Room

Premium bedding, Select Comfort beds, desk, blackout curtains

Double Room

7.8 out of 10
Good
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, Select Comfort beds, desk, blackout curtains

Standard Room

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Heiligenroth

Located in Heiligenroth, Serways Hotel Heiligenroth is within a 10-minute drive of Great Market Square and Neo-Gothic Town Hall. .This hotel is 5.2 mi (8.4 km) from Motorcycle Museum.

What's nearby

  • Nassau Nature Park - 2 min walk - 0.2 km
  • Katholische Kirche St. Petrus und Marcellinus - 13 min walk - 1.2 km
  • Great Market Square - 4 min drive - 5.0 km
  • Emser Therme - 25 min drive - 29.0 km
  • Deutsches Eck - 32 min drive - 32.2 km

Getting around

  • Goldhausen Station - 13 min walk
  • Cologne - Bonn Airport (CGN) - 70 min drive

Restaurants

  • ‪Coffee Fellows - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Die Mühlenbäcker - ‬4 min drive
  • ‪Pano - ‬3 min drive

About this property

Serways Hotel Heiligenroth

Serways Hotel Heiligenroth offers 31 air-conditioned accommodations with complimentary bottled water and hair dryers. Select Comfort beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 31 air-conditioned rooms featuring flat-screen televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
At Serways Hotel Heiligenroth, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include multilingual staff, ATM/banking services, and an elevator. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Serways Hotel Heiligenroth has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 7.99 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM

Front desk staffed during limited hours

If you arrive at the property after hours, you'll need to check in at an alternate location: [Eni Tankstelle]

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 7.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Heiligenroth Hotel

Heiligenroth Serways

Hotel Heiligenroth

Hotel Heiligenroth Serways

Hotel Serways Heiligenroth

Serways Heiligenroth

Serways Hotel

Serways Hotel Heiligenroth

Serways

Serways Heiligenroth

Serways Hotel Heiligenroth Hotel

Serways Hotel Heiligenroth Heiligenroth

Serways Hotel Heiligenroth Hotel Heiligenroth

Serways Hotel Heiligenroth Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 171 reviews
Rating 8 - Good. 80 out of 171 reviews
Rating 6 - Okay. 24 out of 171 reviews
Rating 4 - Poor. 9 out of 171 reviews
Rating 2 - Terrible. 13 out of 171 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Karl

Liked: Cleanliness
Disliked: Property conditions & facilities
One day no hot water in shower and poor wifi
Stayed 3 nights in Jun 2025

2/10 Terrible

Suzanne

Disliked: Amenities, property conditions & facilities
Check in not as described causing great problems
Stayed 1 night in Jun 2025

10/10 Excellent

Leontin

Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
it was very nice and very quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Dorinel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great places we will stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Dorinel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great places just what we need .
Stayed 1 night in Dec 2024

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Justin Gervet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Little Hotel
Stayed 1 night in Sep 2024

6/10 Okay

Terry

Disliked: Cleanliness, property conditions & facilities
The carpet was dirty and outdated. I liked it was fairly quiet for motorway hotel.
Stayed 1 night in Aug 2024

8/10 Good

Nina

Room could be cleaner
Stayed 4 nights in Nov 2023

10/10 Excellent

Britta

Stayed 1 night in Jun 2023

6/10 Okay

Brian

Stayed 1 night in Sep 2022

8/10 Good

Anna

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Bogdan

Stayed 1 night in Dec 2021

8/10 Good

Dick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended.

Very clean and spacious room. Thank you for the kind people in reception for refunding me the doluble-paid booking. I appreciate your help.
Stayed 1 night in Jul 2021

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We did not enjoy our stay.

I booked this not knowing it was a hotel on a truck stop, that being said, it was very quiet, which surprised me. My issue was with the spiders in the corners of the room, the AC kept shutting off without a timer being on (we visited when there was a heatwave) the beds were terribly uncomfortable, the person that checked us in was soooo rude and the room was not clean.
Stayed 1 night in Aug 2020

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Gerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always good

It’s really easy to access, just on the motorway, always good to stay here, beds are comfy, shower is good
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet room. Check-in staff spoke English. Easy to get to from A3 autobahn.
Stayed 1 night in Jul 2019

8/10 Good

M D

Liked: Cleanliness, property conditions & facilities, room comfort

Simple, clean hotel in autobahn rest stop.

Simple, clean hotel in autobahn rest stop. Fine for one night stay while traveling. Modern bathroom.
Stayed 1 night in Jan 2019

10/10 Excellent

Jock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, accessible from both sides of motorway. Although it is a service area it is quiet in the room. Plenty separate parking
Stayed 1 night in Nov 2018

2/10 Terrible

Zoltán, London

The Hotel is'nt in the location as I accept it to follow the GPS coordinates.There haven't seen a sign or logo in near distance to guide the guest.
Stayed 1 night in Oct 2018

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay!

A good place to stay to break up a long drive. Surprisingly quiet and comfortable.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful place next to a busy motorway

This is the worst of the worst. Everything is cheap and dated, both the fittings and the equipment. The restaurant is a ghastly self-service food area. The staff couldn't care about anything. the hotel is by a lorry park and next to a motorway. I would sleep in my car rather than stay there again.
Stayed 1 night in Aug 2018