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Stella Palace Aqua Park Resort

5.0 star property

Photo gallery for Stella Palace Aqua Park Resort

View from property
Children’s area
Family Suite, Jetted Tub, Pool View
6 restaurants, breakfast, lunch, dinner served; international cuisine
6 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • On private beach
  • Room service

Explore the area

View map
Analipsi, Hersonissos, Crete Island, 700 14
  • Place, Convention Centre Creta Maris
    ‪8 min drive‬
  • Place, Port of Hersonissos
    ‪10 min drive‬
  • Place, Star Beach Water Park
    ‪10 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪17 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms, Garden Area

Family Room, 2 Bedrooms, Garden Area

Family Room, 2 Bedrooms, Garden Area

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite, Jetted Tub, Pool View

Family Suite, Jetted Tub, Pool View

Family Suite, Jetted Tub, Pool View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Room, Jetted Tub, Garden View

Room, Jetted Tub, Garden View

Room, Jetted Tub, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Sofa Bed and 1 Large Twin Sofa Bed

View all photos for Suite, Private Pool, Garden View

Suite, Private Pool, Garden View

Suite, Private Pool, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Sea View (Sharing Pool)

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Double Room, Sea View (Sharing Pool)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool Access

Deluxe Room, Pool Access

Deluxe Room, Pool Access

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Suite Direct Access to Sharing Pool

Family Suite Direct Access to Sharing Pool

Family Suite Direct Access to Sharing Pool

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Family Suite Pool view with Sharing Pool

Family Suite Pool view with Sharing Pool

Family Suite Pool view with Sharing Pool

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Superior Villa

Superior Villa

Superior Villa

  • 220 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Twin Beds, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Villa, Private Pool

Villa, Private Pool

Villa, Private Pool

  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Sofa Beds and 1 Queen Bed

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About the area

Hersonissos

When you stay at Stella Palace Aqua Park Resort in Hersonissos, you'll be connected to a shopping center, within a 10-minute drive of Port of Hersonissos and Star Beach Water Park. .This beach hotel is 13.7 mi (22 km) from Heraklion Port and 8.7 mi (14.1 km) from Stalis Beach.

What's nearby

  • Convention Centre Creta Maris - 8 min drive - 5.7 km
  • Aquaworld Aquarium - 9 min drive - 6.9 km
  • Port of Hersonissos - 10 min drive - 6.5 km
  • Star Beach Water Park - 10 min drive - 8.8 km
  • Crete Golf Club - 10 min drive - 8.7 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 17 min drive

Restaurants

  • ‪Filema Bar & Restaurant - ‬5 min walk
  • ‪Lyttos Beach Bar - ‬3 min drive
  • ‪Restaurant Poseidon - ‬3 min walk
  • ‪2 Brothers - ‬14 min walk
  • ‪Taverna Calypso - ‬5 min drive

About this property

Stella Palace Aqua Park Resort

Luxury hotel with 6 restaurants connected to a shopping center in Hersonissos
Stella Palace Aqua Park Resort offers 240 air-conditioned accommodations with safes and complimentary bottled water. Satellite television is provided.

Bathrooms include bathtubs, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Center has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 240 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Poseidon, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 3 poolside bars.
Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Hersonissos? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Poseidon - This buffet restaurant specializes in international cuisine and serves lunch and dinner.
Elia Restaurant - This poolside theme restaurant specializes in Greek cuisine and serves breakfast and dinner. Reservations are required. Open daily.
Veranda - Overlooking the pool, this theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Enso Restaurant - This theme restaurant overlooks the garden and specializes in Asian cuisine. Reservations are required. Open daily.
Abrazo - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Stella Palace Aqua Park Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • 3 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Abrazo
  • Elia Restaurant
  • Enso Restaurant
  • Poseidon
  • Veranda

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Health club
  • Hot tub
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 20-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1039Κ015Α2512501

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Stella Palace Resort Hersonissos
Stella Palace Resort
Stella Palace Hersonissos
Stella Palace
Stella Palace Analipsi Village
Stella Palace All Inclusive Hersonissos
Stella Palace All Inclusive
Stella Palace Hotel Hersonissos
Stella Palace Hotel
Stella Palace Resort Spa

Stella Palace Aqua Park Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 250 out of 428 reviews
Rating 8 - Good. 126 out of 428 reviews
Rating 6 - Okay. 35 out of 428 reviews
Rating 4 - Poor. 11 out of 428 reviews
Rating 2 - Terrible. 6 out of 428 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

First time we’ve ever stayed all inclusive with our kids so we tested the water by booking only 4 nights. Instantly fell in love with this place, so much so that we’re already booked to return next year! Beautiful site full of palm trees, accommodating staff, nice bars and entertainment, good range of buffet food and best cocktails I’ve ever had in an AI! Great waterpark, which (even though shared with the other 3 Stella hotels) only ever had short queues to ride the slides and didn’t feel crazily busy even in peak season. Even at times where it was trickier to get a sunbed there for all 4 of us, there are plenty of tables and chairs in the snack bars too so always somewhere to sit. Lunchtimes really cleared out too, at which point there were plenty of beds available. Can highly recommend the first floor sharing pool rooms. A smaller number of suites share a pool which is a bit quieter than the main pool and there was always space around this pool. The suite itself was great for a family with teens. This room type had two bedrooms, interconnected with a door but totally separate rooms (I.e. not just separated with a partition), each with their own bathroom so plenty of privacy. The only thing that might’ve been a nice extra is to have some sporting activities targeted to teens. There was footie for example for kids up to 12 and then an adults’ one but I think our son would’ve been more confident joining in with older kids his age.
Stayed 4 nights in Jul 2025

10/10 Excellent

Leighton

Stayed 9 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 10 nights in Jul 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, cannot wait to return another year!
Stayed 7 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Kpax

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its just this simple, booking and making booking adjustments with Expedia and Stella was super simple both offered amazing customer services. The service and facilties at the Stella hotel were unbelievable, best ive experienced in Europe. The room for 5 was superb large enough space to cover our needs. The staff were phenomenal couldn't be more helpful. The food was a solid 8/10. The water park and the pool facilities were brilliant never over loaded with people even though the hotel was fully booked, enough space for everyone. The local town qas quaint and had enough restaurants and shops to keep the family happy. I'd go back tomorrow. Well done
Stayed 9 nights in Jul 2025

10/10 Excellent

Shahar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Food excellent, great for kids and adults too. One of our new favourite places.
Stayed 7 nights in Jul 2025

6/10 Okay

Elad, New York

Travelled with family
The main attraction is the water park which is excellent. The breakfast and the service at breakfast and lunch was very good. The shows were ok, though the movie screenings are pretty bad because their screen is defective and they decide to do the movie screenings when the sun is pointing right at the screen so you can't see anything. They didn't come and clean our room during our entire stay. Both showers leak like crazy meaning anytime you take a shower you basically flood the room. When I begged them weeks in advance for a reservation to their high-end restaurant for my 20th anniversary they told me that they can't make a reservation without a room number (even though I had booked the hotel and already paid). They said they would get me a reservation at this restaurant when I arrived and I made sure they understood the importance. They lied. They were full for all of the restaurants and would not provide us with a reservation there. They tried to sit us at their greek restaurant by the pool, which is wholly inappropriate for an anniversary dinner and after a lot of back and forths they called me back and gave us reservations at their asian restaurant for 9pm (which is quite late for us). We arrive at 9pm and we see the restaurant is practically empty. They could have easily given us reservations but they were completely inflexible. Really spoiled out entire experience for us for no reason.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Jonathan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great, One warning (as we didn't see this in the information) when booking the all inclusive package, and you prefer to go to a restaurant rather than buffet. (The buffet wasn't the best to be honest in our opinion) You are limited to the amount of times you can eat in the restaurants in the evenings within the package. You can however book and pay extra to go to more restaurants. This was a bit disappointing but it was overall still a great stay. Staff were amazing, especially with a young child.
Stayed 6 nights in May 2025

10/10 Excellent

Ruari

Stayed 5 nights in May 2025

8/10 Good

akriti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Miluska

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scuba instructor was… let’s say not always the most customer centric. Not a hotel staff but they sub contracted
Stayed 5 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Resort

Beautiful resort with super friendly and helpful staff. The water park looks amazing for kids (and adults too). Plenty of areas for adults to relax too. Only improvement is Netflix needs to be added to the TVs in bedrooms, the existing selection of mainly news channels is awful
Stayed 4 nights in Nov 2024

10/10 Excellent

RICKY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place... amazing food. Only if we had come last week of October then weather would have been nicer and kids would have enjoyed waterpark
Stayed 6 nights in Nov 2024

8/10 Good

Nilesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stella Palace

Overall really good, just a little disappointed with the quantity and variety of food options at the buffet restaurant. It’s probably the smallest selection Ive had but what was there was very good, just would’ve like more choice as some of our group had restricted diets and we’ve always had a good selection to choose from
Stayed 7 nights in Jul 2024

10/10 Excellent

jessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, not much going on outside. Also as it's such a big hotel it is very busy. Pounding music round the pool every day was unavoidable and not so relaxing. It was very clean and staff were great but wouldn't return.
Stayed 5 nights in Oct 2024

6/10 Okay

Heather

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Be aware when booking, if you select a pool view room type, the hotel cannot guarantee this - even although this is what you’ve paid for. We had ants in our bathroom, there was no infant cot bed when we arrived, nor when we changed room. The food was extremely repetitive and not as much variety as other all inclusive hotels. Restaurant staff were lovely and friendly. Reception staff ultimately resolved some of our issues but not without a lot of push back and arguing. Pool area was great, grounds were lovely, water park was fun and a la carte restaurants were good. There were lots of issues that could have been resolved with more attention prior to our arrival (knowing we had an infant so not putting us up two flights of stairs, checking the bathroom for leaks, checking the patio door to ensure it locked, thinking that if we had a cot bed in one room then we’d need it again after we changed rooms, spotting the hundreds of ants that were on the floor etc). Overall, nice property but won’t be returning.
Stayed 11 nights in Sep 2024

10/10 Excellent

Mariano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 9 nights in Sep 2024

10/10 Excellent

oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Or

Stayed 5 nights in Sep 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a great location but hotel was nice, clean, well maintained and the entertainment was pretty good each night. Staff were really friendly and were always happy to help. The staff are the hotels best asset.
Stayed 7 nights in Aug 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved most aspects of the hotel, very clean and friendly staff. Room are spacious and well thought about. Kids splash area was great fun.
Stayed 8 nights in Aug 2024