The Refinery Urban Suites
Photo gallery for The Refinery Urban Suites
Popular amenities
- Pool
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
Explore the area
5th km. Heraklion - Moiron, Heraklion, Heraklion, Crete, 71500
- General University Hospital of HeraklionPlace, General University Hospital of Heraklion19 min walk
- Palace of KnossosPlace, Palace of Knossos7 min drive
- Heraklion PortPlace, Heraklion Port8 min drive
- Heraklion (HER-Nikos Kazantzakis)Airport, Heraklion (HER-Nikos Kazantzakis)8 min drive
Room options
The Quiet Studio
- 40 sq m
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
The Heritage Loft
- 43 sq m
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
The Still Loft
- 50 sq m
- 2 bedrooms
- Sleeps 6
- 2 King Beds and 1 Large Single Sofa Bed
The Family Chapter
- 60 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Large Single Sofa Bed
The Wellness Loft
- 95 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed and 1 Large Single Bed
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About the area
Heraklion
With a stay at The Refinery Urban Suites in Heraklion, you'll be near the airport, within a 10-minute drive of Heraklion Port and General University Hospital of Heraklion. .This family-friendly hotel is 1.9 mi (3 km) from Foundation for Research and Technology - Hellas and 3.2 mi (5.2 km) from Pankritio Stadium.
What's nearby
- General University Hospital of Heraklion - 19 min walk - 1.6 km
- Heraklion Archaeological Museum - 6 min drive - 6.5 km
- Palace of Knossos - 7 min drive - 9.5 km
- Knossos Archaeological Site - 7 min drive - 9.5 km
- Heraklion Port - 8 min drive - 7.2 km
Getting around
- Nikos Kazantzakis Airport (HER) - 26 min drive
Restaurants
- Snack Point - 4 min drive
- Ο φούρνος του Νύκταρη - 2 min drive
- The Italian Job - 17 min walk
- Γυρογωνιά - 5 min drive
- Hacienda Cafe - 6 min drive
About this property
The Refinery Urban Suites
Family-friendly hotel with 2 outdoor pools and a full-service spa
The Refinery Urban Suites offers 34 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies or patios. These individually furnished accommodations have separate sitting areas and include dining tables. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 34 individually furnished guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. 55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a computer station, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
The Airstream Café - This bar serves breakfast, brunch, and light fare.
Room service (during limited hours) is available.
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
Food and drink
- A coffee shop/cafe
- Coffee and tea in common areas
- Snack bar/deli
Restaurants on site
- The Airstream Café
Things to do
- 2 outdoor pools
- Bicycle tours
- Books
- Full-service spa
- Games
- Health club
- Library
- Playground
- Wine tours
Family friendly
- 2 outdoor pools
- Dining table
- In-room babysitting
- In-room kitchen
- In-room refrigerator
- Laundry facilities
- Playground
- Snack bar/deli
- Soundproofed rooms
Conveniences
- ATM
- Laundry facilities
- Limited-hour front desk
- Lockers
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Computer station
- Coworking space
Outdoors
- Barbecue grill
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Rooftop terrace
Full-service spa
- Massage
- Sauna
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- Hardwood flooring in room
- No lift
- Tile flooring in room
- Wheelchair accessible (may have limitations)
More
- At least 80% organic food
- Designated smoking areas
- Vegan dining options
- Vegetarian dining options
Room amenities
Bedroom
- Bedsheets provided
- Hypo-allergenic bedding
- Pillow menu
Bathroom
- Bathtub or shower
- Bidet
- Dressing gowns
- Free toiletries
- Hair dryer
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 55-inch smart TV with satellite channels
- IPod dock
- Streaming services
Food and drink
- Champagne service
- Cleaning supplies
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dining table
- Dishwasher
- Electric kettle
- Espresso maker
- Free bottled water
- Hob
- Kitchen
- Limited room service
- Oven
- Refrigerator
More
- Air conditioning (climate-controlled)
- Desk
- Desk chair
- Electrical adapters
- Fan
- Heating (climate-controlled)
- Individual furnishings
- Iron/ironing board
- Laptop-compatible safe
- Mobile key entry
- Phone
- Separate sitting area
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation