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Room type Options Nightly price Book
Superior Room with Balcony and City View
Room with view
21 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Junior Suite with Outdoor Jetted Tub and Side Sea View
Room with view
38 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Economy Room
22 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Connecting Rooms with Balcony and City View
Room with view
34 square metres
2 Double Beds 4 Twin Beds
Room sleeps 4 guests
(up to 1 child)
Select dates to see price
Standard Room with City View
Room with view
18 square metres
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room with Balcony and City View
Room with view
21 square metres
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Triple Room, City View
Room with view
21 square metres
1 Double Bed and 1 Twin Sofa Bed 2 Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale hotel, walk to Heraklion Archaeological Museum

Popular property highlights

Free WiFi
Smoke-free property
24-hour front desk

A stay at Metropole Urban Hotel places you in the heart of Heraklion, within a 5-minute walk of Morosini Fountain and Heraklion Loggia. This upscale hotel is 0.6 mi (0.9 km) from Venetian Walls and 0.6 mi (1 km) from Natural History Museum of Crete.

Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Total number of rooms - 24
  • Coffee/tea in common areas
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Snack bar/deli
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Distance from property (ft) 656
  • Distance from property (metres) 200
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Greek

Room Amenities

Metropole Urban Hotel offers 24 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size 43
  • TV size (measurement) inch
  • Rainfall showerhead
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Free tea bags/instant coffee
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Wardrobe
  • Toothbrush and toothpaste not available

Where to Eat

Metropole Urban Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.

Property Registry Number – 1101454

Guests will receive an email with special check-in instructions

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines Health First (Greece)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 12 per day (656 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Metropole Heraklion
  • Metropole Heraklion
  • Hotel Hotel Metropole Heraklion
  • Heraklion Hotel Metropole Hotel
  • Metropole
  • Hotel Hotel Metropole
  • Hotel Metropole
  • Metropole Urban Hotel Hotel
  • Metropole Urban Hotel Heraklion
  • Metropole Urban Hotel Hotel Heraklion

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in is available.

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