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The Hickstead Hotel

3.5 star property

Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Breakfast and dinner served
24-inch flat-screen TV with digital channels, TV
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Place, All England Jumping Course at Hickstead
    ‪1 min drive‬
  • Place, South Downs National Park
    ‪4 min drive‬
  • Place, American Express Stadium
    ‪15 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪22 min drive‬

Room options

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Haywards Heath

Located in Haywards Heath, The Hickstead Hotel is in the business district, within a 10-minute drive of South Downs National Park and All England Jumping Course at Hickstead. .This hotel is 10.1 mi (16.3 km) from Wakehurst Place and 10.7 mi (17.2 km) from Bluebell Railway - Sheffield Park Station.

What's nearby

  • All England Jumping Course at Hickstead - 1 min drive - 1.3 km
  • South Downs National Park - 4 min drive - 6.7 km
  • University of Sussex - 13 min drive - 20.7 km
  • American Express Stadium - 15 min drive - 22.7 km
  • Bluebell Railway - Sheffield Park Station - 31 min drive - 30.4 km

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪The Woolpack - ‬3 min drive
  • ‪Jupps - ‬3 min drive
  • ‪The Bolney Stage - ‬5 min drive

About this property

The Hickstead Hotel

The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 52 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this Edwardian hotel include wedding services, a television in a common area, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, Oak Tree Bistro, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Haywards Heath? This hotel has 700 square feet (65 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 20.0 per night

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hickstead Haywards Heath

Hickstead Hotel Haywards Heath

Hickstead Hotel

Classic Lodges Hickstead Hotel Haywards Heath

Classic Lodges Hickstead Hotel

Classic Lodges Hickstead Haywards Heath

Classic Lodges Hickstead

Classic Lodges The Hickstead Hotel

The Hickstead Hotel Hotel

The Hickstead Hotel Haywards Heath

Classic Lodges The Hickstead Hotel

The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 253 out of 662 reviews
Rating 8 - Good. 236 out of 662 reviews
Rating 6 - Okay. 112 out of 662 reviews
Rating 4 - Poor. 43 out of 662 reviews
Rating 2 - Terrible. 18 out of 662 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela Marie

Liked: Cleanliness, staff & service, amenities
Clean room. Staff were really friendly. Room was warm and water was hot. Pleasant stay. Thank you.
Stayed 1 night in Feb 2026

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, bedroom was clean.
Stayed 1 night in Feb 2026

8/10 Good

Gail

Stayed 1 night in Feb 2026

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and functional. Only down was that it was ridiculously hot, which made for an uncomfortable night.
Stayed 1 night in Jan 2026

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities
Nice clean place, great for the money.
Stayed 2 nights in Jan 2026

6/10 Okay

Mark

Stayed 4 nights in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Room and bathroom were very clean. Plenty of tea and coffee. Two bottles of spring water were welcomed. Tv control was not working properly. It seemed to be broken but it’s not a problem for us. Parking was easy and lots of spaces.
Stayed 1 night in Jan 2026

8/10 Good

Harry

Liked: Room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Janette

Great hotel Good parking Excellent staff
Stayed 5 nights in Dec 2025

8/10 Good

karl

Stayed 1 night in Jan 2026

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Housekeeping didn’t clean our room although we left for the day at 10am and put please clean the room sign on the door. The staff did not understand what brandy was when we asked for it at the bar.
Stayed 3 nights in Dec 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Rodaybah

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room,friendly staff and all amenities. Also take out restaurants nearby and easy access to Highway
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Liked: Property conditions & facilities, room comfort
Did not take breakfast. Parking was good
Stayed 1 night in Dec 2025

10/10 Excellent

Ese

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did just one night and I enjoyed my stay. Anytime I visit West Sussex I’d definitely stay in Hickstead hotel. Customer service 100% nice room, neat and calm.
Stayed 1 night in Dec 2025

10/10 Excellent

Nigel

Stayed 1 night in Dec 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All average
Stayed 1 night in Dec 2025

4/10 Poor

Ian

Business traveller
Liked: Staff & service
Disliked: Amenities
Drains stink, tv didn't work and was replaced, but then the manager guy was replacing TVs in loads of rooms all evening. Half the menu was unavailable and the restaurant was freezing. Not good. Shame really.
Stayed 1 night in Nov 2025

10/10 Excellent

Jon

Stayed 1 night in Dec 2025

4/10 Poor

Joanna

Stayed 1 night in Nov 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Abraham

Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Comfortable room, clean bathroom.
Stayed 1 night in Dec 2025

4/10 Poor

zoe

Disliked: Staff & service, property conditions & facilities, room comfort
Staff friendly enough. Nothing special. The bar was not stocked .. the remote control very temperamental .. heating on full with no thermostat in the room. Room clean but dated.
Stayed 1 night in Dec 2025

2/10 Terrible

Keith

Liked: Staff & service
Disliked: Amenities
Room to hot felt springs through topper all night bathroom tired cracked sink ect breakfast would not have eaten if free very disappointed
Stayed 1 night in Dec 2025