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Holiday Inn Norwich North by IHG

4.0 star property

Photo gallery for Holiday Inn Norwich North by IHG

Indoor pool
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Cocktail bar
Cocktail bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service

Explore the area

View map
Cromer Road, Norwich, England, NR6 6JA
  • Place, Norwich Cathedral
    ‪6 min drive‬
  • Place, Market Place
    ‪6 min drive‬
  • Place, University of East Anglia
    ‪7 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪14 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Ground Floor

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 5 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • 5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds

7.8 out of 10
Good
(8 reviews)
  • 5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 6 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room

8.0 out of 10
Very good
(1 review)
  • 6 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed (Walk-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed (Top Floor)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Single Bed (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(11 reviews)
  • 6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Garden View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Balcony

  • 6 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Daily full breakfast (GBP 16.95 per person)

Holiday Inn Norwich by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.2 out of 5, Very good, 861 reviews
The price is AU$172
includes taxes & fees
3 Oct - 4 Oct
Holiday Inn Norwich by IHG

About the area

Norwich

With a stay at Holiday Inn Norwich North by IHG in Norwich, you'll be near the airport, within a 10-minute drive of Norfolk Broads and Catton Park. .This hotel is 1.3 mi (2.1 km) from Hellesdon Hospital and 1.5 mi (2.4 km) from Wensum Park.

What's nearby

  • Norwich Cathedral - 6 min drive - 4.1 km
  • Market Place - 6 min drive - 4.7 km
  • University of East Anglia - 7 min drive - 4.8 km
  • Norwich Castle - 7 min drive - 5.0 km
  • Carrow Road Stadium - 8 min drive - 6.0 km

Getting around

  • Lingwood Station - 18 min drive
  • Norwich (NWI-Norwich Intl.) - 5 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Greggs - ‬12 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪KFC - ‬13 min walk

About this property

Holiday Inn Norwich North by IHG

Hotel in Norwich with a fitness center and a sauna
Holiday Inn Norwich North by IHG offers 121 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 121 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Concorde Restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Norwich? This hotel has 2361 square feet (219 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Concorde Restaurant - This restaurant serves breakfast, lunch, and dinner.
Concorde Bar - This cocktail bar serves light fare only.
24-hour room service is available.

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 55.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 4.95 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 55.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Norwich North
Holiday Inn Norwich North
Norwich North Holiday Inn
Holiday Inn Norwich Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich North Hotel
Holiday Inn Norwich
Holiday Inn Norwich North
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich North by IHG Hotel
Holiday Inn Norwich North an IHG Hotel
Holiday Inn Norwich North by IHG Norwich
Holiday Inn Norwich North by IHG Hotel Norwich

Holiday Inn Norwich North by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 297 out of 651 reviews
Rating 8 - Good. 233 out of 651 reviews
Rating 6 - Okay. 75 out of 651 reviews
Rating 4 - Poor. 36 out of 651 reviews
Rating 2 - Terrible. 10 out of 651 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

philip

Liked: Staff & service
Disliked: Cleanliness, room comfort

Holiday inn Cromer rd needs updating

The room needs painting there was hair in the shower and on the side by the sink. The bed was really hard and gave us hip ache the next morning. The extractor in the bathroom did not work so steamed up the whole room when having a shower. There were stains on the wall by the bed that looked like either a drink had been thrown up it or someone urinated on it we spoke to reception twice but nothing was done but they did offer a free coffee that we declined. The lift was out of order so had to lug our luggage up 2 flights of stairs.the breakfast was overcooked or had been under a heat lamp so not acceptable on all items other than beans. The staff were lovely and very apologetic but on this occasion the room let them down.
Stains on the wall
Stayed 1 night in Jun 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
room was very cold because the air con had been left on
Stayed 3 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel nice staff

Great hotel nice staff
Stayed 2 nights in Jun 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely entrance area. All staff we spoke to were so friendly and helpful. Lovely touch with the kids packs and kids area in the restaurant which kept our 2 children entertained. They also enjoyed the pool area. A few more loungers or seats would have been nice. The free treat was a hit with the children. Dinner was good and a bonus that kids eat free. Breakfast was included which I didn’t think it was so that was a nice extra. Fantastic choice of hot and cold food. I was really impressed by the separate area for gluten free food. The room was very spacious but looked a bit tired and in need of a refresh. I complain though as the stay was very good value.
Stayed 1 night in Jun 2025

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast choice, rooms clean with food air con
Stayed 1 night in Jun 2025

8/10 Good

Lok Ming

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Amenities
The welcome was great, breakfast super, all in all 10 out of 10. Will definitely come back again.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 1 night in Jun 2025

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, amenities
The hotel did their best with what they had having just completed a few large bookings the day before we arrived. IHG group do need to press on with updating the public spaces though.
Stayed 1 night in May 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, room comfort

Good value

Friendly staff, nice decor in public rooms. Our room was clean, bathroom recently refurbished but certain aspects like the door and decor let it down. We were B&B, breakfast was excellent. The hotel is excellently located to get the park and ride into town. .
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Happy with stay and check in. Tv remote missing from room and replacement was poor quality with no battery cover. Apart from that happy.
Stayed 1 night in May 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 6 nights in May 2025

8/10 Good

Sarah

Stayed 1 night in May 2025

10/10 Excellent

D J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class staff are wonderful
Stayed 1 night in May 2025

10/10 Excellent

Naziah

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place and nice staff
Stayed 1 night in May 2025

10/10 Excellent

Kathleen Delaney

Stayed 2 nights in May 2025

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located hotel. Enjoyed using the pool. Hotel restaurant food was good for both breakfast and dinner. Staff welcoming and helpful. The car park was quite tight to park in, if on the end of the row as I was.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Property conditions & facilities, room comfort
Lovely room. Staff all exceptional.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Holiday Inn facilities and staff are all very child friendly making it a great place to stay for families.
Stayed 1 night in May 2025

4/10 Poor

Victoria

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We arrived for check in to a very cold welcome from Courtney. She was rude and abrupt. When arriving in our room, noticed straight away how dirty it was. I tried to call down to reception to find the phone was not plugged in and no socket was to be found. I went down to show photos I had taken and we were given another room. This room was much the same. Filthy, outdated and in need of some proper maintenance.
Stayed 1 night in May 2025

6/10 Okay

Hannah E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

No rush to go back.

Two of the four plug sockets didn't work, the bathroom smelled of block drains and the walls are paper thin and at 11pm I could hear everything going on in the room next door. The lift to the third floor was out of action. They also placed a solo female traveller as far away from reception as possible, I can't believe hotel chains still have no policy to protect vulnerable guests. I mentioned all this on check out and the girl just stared at me like I had three heads.
Stayed 2 nights in May 2025