Helena Hotels with Parking

Our room was very clean and quiet and the staff was friendly.

Great place to stay just wish they had protein for breakfast

Street noise was heavy starting at 5 am

Property is in a rundown area with homeless people and low life's around.

Stayed 4 nights. Check in was easy and evening clerk very nice. Carpet was full of white dog hair. Had to request carpet to be vacuumed the next morning. One area still had hair but we didn’t ask again. We didn’t realize that we would not have service for fresh towels & trash removal during our stay. Had to ask for fresh towels/wash cloths daily and one night no washcloths available for a bit. The safe did not work. Continental breakfast was ok but minimal and mundane. Several of the employees could use some behavioral training in front of guests. One of the clerks spoke very loud and when talking to other workers about personal issues we could clearly hear things such as “I told her that wasn’t any of her business.”. Nor was it ours. We heard one gentleman using the “f” bomb on several occasions. Once with another man standing in the laundry room. The rooms could use some updating and repair. Our bathroom needed a new baseboard.

I called the reservation line to get the number for this facility- (Maybe post it somewhere?)The shower was clogged and they fixed while I was at a Graduation. I like the no- contact policy.