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Sheraton Grand Hangzhou Binjiang Hotel

5.0 star property

Photo gallery for Sheraton Grand Hangzhou Binjiang Hotel

Exterior
Club Suite, 1 King Bed, River View, Corner
Property amenity
Lobby
Club Suite, 1 King Bed, River View, Corner

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Breakfast available

Explore the area

View map
1769 Jiang Hong Road, Binjiang District, Hangzhou, Zhejiang, 310052
  • Hangzhou Olympic Sports Center
    ‪5 min drive‬
  • West Lake
    ‪10 min drive‬
  • Lingyin Temple
    ‪14 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪23 min drive‬

Room options

View all photos for 1 King Bed, River View, Guest Room

1 King Bed, River View, Guest Room

1 King Bed, River View, Guest Room

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for 2 Double Beds, Club Lounge Access, Guest Room

Premium bedding, minibar, in-room safe, desk

2 Double Beds, Club Lounge Access, Guest Room

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, River View

Club Suite, 1 King Bed, River View

Club Suite, 1 King Bed, River View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, River View, Corner

Club Suite, 1 King Bed, River View, Corner

Club Suite, 1 King Bed, River View, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed, Club Lounge Access, Guest Room

Premium bedding, minibar, in-room safe, desk

1 King Bed, Club Lounge Access, Guest Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Corner

Club Suite, 1 King Bed, Corner

Club Suite, 1 King Bed, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Hangzhou

Located in Hangzhou (Binjiang), Sheraton Grand Hangzhou Binjiang Hotel is within a 10-minute drive of West Lake and Leifeng Pagoda. .This luxury hotel is 6.3 mi (10.2 km) from Broken Bridge and 6.6 mi (10.6 km) from Hangzhou Zoo.

What's nearby

  • Hangzhou Olympic Sports Center - 5 min drive - 4.2 km
  • Wushan Night Market - 7 min drive - 7.9 km
  • West Lake - 10 min drive - 7.5 km
  • Zhejiang University Yuquan Campus - 14 min drive - 14.1 km
  • Lingyin Temple - 14 min drive - 13.7 km

Getting around

  • Hangzhou Station - 10 min drive
  • Changhe Station - 19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

  • 老头儿(星光大道）
  • 沸地 Fate Bar
  • 江滨九号
  • ‪幸福里文涮武烤 - ‬5 min walk
  • 粤顺·本味顺德

About this property

Sheraton Grand Hangzhou Binjiang Hotel

Luxury hotel with 2 restaurants and free valet parking
Sheraton Grand Hangzhou Binjiang Hotel offers 301 accommodations with minibars and safes. Beds feature premium bedding. 47-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, and hair dryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 301 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a 24-hour health club and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Chinese cuisine at Yue Chinese Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Hangzhou? This hotel has 18299 square feet (1700 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Yue Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Feast Signature - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 198 for adults and CNY 99 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Feast Signature
  • Yue Chinese Restaurant

Things to do

  • 24-hour health club
  • Indoor pool
  • Yoga classes

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (18,299 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (71 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CNY 16.6 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Rollaway bed fee: CNY 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Grand Hangzhou Binjiang
Hotel Sheraton Grand Hangzhou Binjiang Hotel Hangzhou
Hangzhou Sheraton Grand Hangzhou Binjiang Hotel Hotel
Hotel Sheraton Grand Hangzhou Binjiang Hotel
Sheraton Grand Hangzhou Binjiang Hotel Hangzhou
Sheraton Grand Hotel
Sheraton Grand
Sheraton Hangzhou Binjiang
Sheraton Hangzhou Binjiang
Sheraton Grand Hangzhou Binjiang Hotel Hotel
Sheraton Grand Hangzhou Binjiang Hotel Hangzhou
Sheraton Grand Hangzhou Binjiang Hotel Hotel Hangzhou

Sheraton Grand Hangzhou Binjiang Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 60 reviews
Rating 8 - Good. 17 out of 60 reviews
Rating 6 - Okay. 5 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

ISHAJON

Business traveller
Stayed 1 night in May 2025

6/10 Okay

LEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

SUNGGOEN

Stayed 2 nights in Jan 2025

10/10 Excellent

BONGSU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Joseph

Stayed 6 nights in Sep 2024

10/10 Excellent

jingyao

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place and clean room
Stayed 1 night in Jun 2024

10/10 Excellent

Jason Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable and large room. But take note there is a charge for use of disposable amenities like toothbrush and even hand soap (apparently a city council initiative). Nice view and location.
Stayed 1 night in Jan 2024

10/10 Excellent

Jiayu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

river walk is exceptional

fantastic hotel. great location. my only complaint is they must have some mattress protector on the beds, they don't breathe well so i'm sweating at night. walking distance to the mall is also great. and you get get a several mile walk in next to the river. very scenic and the boardwalk is right across from the hotel. highly recommended to take a walk at night.
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Hotel is definitely NOT as clean as a typical 5 star hotel… Location is excellent to have a walk along Qiantang river.
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Edward

Disliked: Staff & service

Avoid check in/out

Check in and check our was awful .. check out 7am no one on check out desk had to go find someone
Stayed 1 night in Jun 2018

8/10 Good

alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

LUCKY STAR, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The excellent business hotel in Hangzhou.

The Staff is very kind and good English speaking. The room is cozy and clean. The breakfast restaurant's food are good enough for the foreigners and staffs is very nice and friendly. I appreciate this restaurant staff's service.
Stayed 3 nights in Nov 2017

4/10 Poor

CAROLINA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Always stay in this hotel but this time they changed the service and conditions, first they wanted to changed to twin bed and they were so impolite
Stayed 1 night in Sep 2017

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newer Hotel.

Very new hotel. If you "have" to be in Hangzhou China, I recommend this hotel.
Stayed 2 nights in Aug 2017

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice and clean hotel

nice and very clean room. front desk spoke English

10/10 Excellent

cash, y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and comfortable

Service is also awesome, room is very clean, they also provide smoking room. Very convenient.

10/10 Excellent

Soo, Seoul

Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful Hotel in the heart of Alibaba

This hotel looked very new. We stayed one night in a superior room. The room was very modern and had an excellent condition. We enjoyed staying there. The only problem was that the hotel staff were not specialized. They may need more experience.

10/10 Excellent

Yang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Katia Maria Nardini

Business traveller
Liked: Cleanliness, room comfort
Quartos ótimos e sem carpete, algo raro na china. Café da manhã muito bom.
Stayed 1 night in Mar 2025