6/10 Okay
Jonathan
10 May 2025
Liked: Cleanliness, room comfort
Quick trip to Hamburg
Very conveniently located for the S1 Reeperbahn subway stop which is on a direct line from the airport. Good buffet breakfast. The person who checked me in was pleasant and friendly but the process was quite slow and I was quite surprised that the charge for the stay was simply billed to my card without any receipt being provided. I was glad however to be given a room immediately on arrival which was earlier than the official check-in time. I noticed long lines at reception whenever I walked through the lobby. The key card to my room didn't work to operate the buttons in the lift so I had to use the stairs. The room was clean but basic - no tea/coffee maker although there is a machine in the lobby advertised as available 24/7, and no room safe. Some of the walls were quite heavily marked.
Jonathan
Stayed 2 nights in May 2025