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Holiday Inn Portsmouth by IHG

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Dates

October 2025

November 2025

Premium bedding, desk, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Explore the area

Pembroke Road, Portsmouth, England, PO1 2TA

Place, Gunwharf Quays
‪11 min walk‬
Place, Portsmouth Historic Dockyard
‪3 min drive‬
Place, Portsmouth International Port
‪5 min drive‬
Airport, Southampton (SOU)
‪28 min drive‬

Room options

Premium Room, 1 Double Bed with Sofa bed

Very good

19 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible

19 sq m
Sleeps 2
1 Double Bed

Standard Room

Good

19 sq m
Sleeps 2
1 Twin Bed OR 2 Twin Beds

Premium Room

19 sq m
Sleeps 2
1 Twin Bed OR 2 Twin Beds

Standard Room, 2 Single Beds

Very good

19 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed

Good

19 sq m
Sleeps 2
1 Double Bed

Premium Room, 1 Double Bed

Very good

Sleeps 2
1 Double Bed

Premium Room, 1 Double Bed, Sea View

Sea view
Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed, Sea View (Minifridge)

Good

Sea view
Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds, Sea View (Minifridge)

Excellent

Sea view
Sleeps 2
2 Twin Beds

Standard Room, 2 Single Beds, Sea View

Exceptional

Sea view
Sleeps 2
2 Twin Beds

Similar properties

Breakfast included
Pet-friendly
Free WiFi
Parking available

includes taxes & fees

9 Nov - 10 Nov

About the area

Portsmouth

When you stay at Holiday Inn Portsmouth by IHG in Portsmouth, you'll be near the beach, within a 5-minute drive of Gunwharf Quays and Portsmouth International Port. .This spa hotel is 1.9 mi (3 km) from Portsmouth Historic Dockyard and 14.4 mi (23.1 km) from South Downs National Park.

What's nearby

University of Portsmouth - 4 min walk - 0.4 km
Gunwharf Quays - 11 min walk - 0.9 km
Portsmouth Guildhall - 13 min walk - 1.2 km
Portsmouth Historic Dockyard - 3 min drive - 2.1 km
Portsmouth International Port - 5 min drive - 3.4 km

Getting around

Portsmouth Harbour Station - 19 min walk
Southampton (SOU) - 43 min drive

Restaurants

‪Sea Side Fish & Chips - ‬7 min walk
‪Coffee Cup - ‬6 min walk
‪Tokyo Table - ‬4 min walk
‪Florio’s D’italia - ‬7 min walk
‪Clarence Pier - ‬8 min walk

About this property

Holiday Inn Portsmouth by IHG

Hotel with a full-service spa, near Gunwharf Quays

Holiday Inn Portsmouth by IHG offers 166 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages.

Stay in one of 166 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.

Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Portsmouth? This hotel has 4919 square feet (457 square meters) of space consisting of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Onsite venue - This restaurant specializes in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (GBP 5 per night)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
A bar/lounge
A coffee shop/cafe
A restaurant

Things to do

Full-service spa
Gym
Hot tub
Indoor pool
Sauna
Steam room

Family friendly

Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

9 meeting rooms
Business centre
Computer station
Conference centre (4,919 square foot of space)

Outdoors

Pool loungers

Full-service spa

Deep-tissue massages
Hot stone massages
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Stair-free path to entrance
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
6 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

32-inch LCD TV with premium channels

Food and drink

24-hour room service
Coffee/tea maker

Connecting rooms available
Desk
Heating
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

Fee for full breakfast: approximately GBP 16.95 per person
Self parking fee: GBP 5 per night
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Portsmouth

Holiday Inn Portsmouth

Portsmouth Holiday Inn

Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth

Holiday Inn Portsmouth Hotel

Holiday Inn Portsmouth Hotel Portsmouth

Holiday Inn Portsmouth

Portsmouth By Ihg Portsmouth

Holiday Inn Portsmouth by IHG Hotel

Holiday Inn Portsmouth an IHG Hotel

Holiday Inn Portsmouth by IHG Portsmouth

Holiday Inn Portsmouth by IHG Hotel Portsmouth

Holiday Inn Portsmouth by IHG Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

2/10 Terrible

Olutayo

Travelled with family

18 July 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Utterly Disappointed

I rarely write reviews, but I feel compelled to share how deeply disappointed I am with my recent stay. I had planned this night with my daughter as a special moment — something to look forward to, a chance to unwind and connect. Instead, we spent the night in a stifling room with a broken air conditioner, sweating and restless, unable to sleep. What made it worse wasn’t just the discomfort — it was the hotel’s complete lack of accountability. No compensation. Not even the courtesy of a partial refund. I booked through Hotels.com, and the hotel used that as an excuse to wash their hands of the situation. It felt like they were more interested in deflecting blame than in making things right. I didn’t just lose money — I lost a moment I’d hoped to cherish with my daughter. The indifference we were met with was honestly insulting. Hospitality should be about care, not just transactions. Sadly, this hotel failed on both fronts. I won’t be returning, and I strongly urge others to think twice before booking here — especially if you value comfort, integrity, and basic human decency.

Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Business traveller

16 July 2025

Disliked: Property conditions & facilities, room comfort

Not so great

Air conditioning not working during my stay, with no explanation or pre warning, shower was cold (which was a blessing due to the hot room) To top it off I was charged nearly £250 to my credit card, I had to question it on checkout to which they replied they had made a mistake earlier, it would have been nice for them to come clean first! Still not sure if a refund has actually been issued!

Stayed 2 nights in Jul 2025

10/10 Excellent

Jill

15 July 2025

Stayed 1 night in Jul 2025

2/10 Terrible

Igor, Miami

Travelled with family

14 July 2025

Disliked: Property conditions & facilities

This is one the worst stays that we have experienced. We paid a high price for a hotel where we were expecting a good service and adequate room accommodations. We spent (3) full nights without A/C in the middle of the summer and the only thing the hotel management were able to offer was a tiny fan for our room. Management did not offer any means to change us to a different room with AC or with any sort of action to be taken to accommodate us. We asked for the Manager and he was never available for one reason or the other. We asked for a discount and nothing was offered even after requesting for it. Unmistakably one of the worst accomodations given by a hotel such as a Holiday Inn. We will take time to write a letter directly to headquarters to see if they are willing to take action to this matter.

Stayed 3 nights in Jul 2025

6/10 Okay

Daniel, SINGAPORE

Travelled with family

12 July 2025

Liked: Cleanliness, amenities

Well located property near to the pier. We stayed during a very hot weather period, disappointingly the a/c in the room was out of order, a fan was provided but it was insufficient to cool the room. Also no fridge in the room

Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

11 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2025

8/10 Good

herman

9 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Room was clean and quiet. Stuff were friendly breakfast was great with lots of selection to choose. Air conditioning system in the room was not working or controlled by central try to adjust the thermostat but no response

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

8 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay again

Good stay, helpful staff well located hotel

Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

7 July 2025

Stayed 1 night in Jul 2025

6/10 Okay

Patricia

Travelled with family

7 July 2025

Liked: Cleanliness

Improved from my last visit!

The staff have improved customer service skills. Some made you feel very welcome and were polite and helpful. Others still need training. I had no hot water on one day and I was offered some refund which I was shocked but very pleased about. I honestly didn’t think anyone would have cared! The customer service has improved greatly. This all makes a difference to your stay!! I will be booking here again this year. Ps I am waiting on a refund from hotel.com. I hoping to receive this soon.

Stayed 3 nights in Jun 2025

8/10 Good

Patricia

6 July 2025

Liked: Staff & service

Great location, friendly staff, good breakfast

Stayed 1 night in Jul 2025

8/10 Good

Patricia

6 July 2025

Liked: Cleanliness, staff & service, room comfort

Staff friendly breakfast lovely great location

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family

6 July 2025

Liked: Property conditions & facilities, room comfort

Hi room was clean, service was very slow at dinner tine, dishes were very dirty had to ask for disposable dishes to have our breakfast.

Stayed 1 night in Jun 2025

2/10 Terrible

Wayne

Business traveller

2 July 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Awful

Awful. Absolutely awful- put into a room at the back of the hotel overlooking a car park! Baking hot - air conditioner broken (hotel was aware) tv broken - my stay was so bad the hotel refunded me on check out!

Stayed 1 night in Jul 2025

10/10 Excellent

Jane

30 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

4/10 Poor

Sara

Business traveller

30 June 2025

Disliked: Staff & service, property conditions & facilities

Below average

I will start this by saying that I have worked for many years in hotels, so I do understand the dynamics of what goes on behind the curtain. the check in was quick and pleasant, and perhaps that was about it for pleasantness. We got into our room where the window can only open about 2 inches (I am sure no one can jump out of a window if it’s 3 to 4 inches) on a very hot day and of course AC was not working. Went to reception and of course there is an engineer on site (on a Saturday afternoon at 5pm, sure) but they’re not sure they’re going to fix the issue (yeah right) - maybe next time stop lying to your customers, because anyone can smell lie. Then we showered, left the AC on as something was coming out of it so we thought “better some than nothing” and went out for dinner. Came back to a room that stank of mould, so heavy that it made us both cough as we walked in. My boyfriend is asthmatic so we couldn’t stay in the room. They changed our room, not before saying the usual “we are fully booked, we don’t think we can” but then a room was there… going to our second room, the smell of mould in the corridor was horrendous and I was worried the same thing was going to happen in the room, but we were surprised to smell a clean, albeit stuffy, air in the room. The bed was comfortable, but the mattress cover sheet was only covering 3/4 of the bed, and the carpet seemed to have been eaten by some bug by the bathrooms and in some of the corners of the room. Not good.

Stayed 1 night in Jun 2025

8/10 Good

Dovile

Travelled with partner

30 June 2025

It was a nice hotel for a 1 nights stay. Booked it because it had a pool and a hot tub but could not get into the pool in the morning as it was full of kids.

Stayed 1 night in Jun 2025

10/10 Excellent

Craig

29 June 2025

Stayed 1 night in Jun 2025

6/10 Okay

Wendy, Surrey

Travelled with family

28 June 2025

Liked: Cleanliness

Close to but away from the busy centre. Parking was available only because we came early from Surrey as we had plans throughout the day.. the carpark was full later on in the day when we returned to check into our room. Lack of staff, so it took ages for check in.A dirty bathroom room, broken/no hook behind bathroom door, dirty shower tray, yellow towels, toilet didn’t flush properly and then the button got stuck. Very noisy slamming doors above us late at night and early hrs, so the rooms were not soundproof at all. The entrance to the reception smelt too strong of chlorine coming from the pool area. Not pleasant at all, so we didn’t get to go in the pool. I’m glad we did not arrive Sunday as there would have been no parking with the organisers of a charity.

Stayed 1 night in Jun 2025

8/10 Good

May

Travelled with family

28 June 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Staff very friendly and helpful. The hotel in general needs updating. Swimming pool needs updating and repairs. Reception/seating area, sofas very dirty, heavy stain marks on sofas and chairs, need deep clean. Otherwise its location is excellent. Also meals like dinner or lunches, nice to have a discount if you stay in the hotel.

Stayed 3 nights in Jun 2025

8/10 Good

Peter

28 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for a night

Restaurant shut early so had to order via bar. 90% of draught beers were not working. Food good, room needs some updating

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

28 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

27 June 2025

Stayed 1 night in Jun 2025

10/10 Excellent

caroline

Travelled with family

27 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hôtel

Nice and clean room. Great location to visit the old town and clarence pier. Good restaurants around the hôtel. The breakfast is ok. I slept very good

Stayed 1 night in Jun 2025

10/10 Excellent

Beth

27 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent restaurant.

Stayed 1 night in Jun 2025

Holiday Inn Portsmouth by IHG

Photo gallery for Holiday Inn Portsmouth by IHG

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Room, 1 Double Bed with Sofa bed

Premium Room, 1 Double Bed with Sofa bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

View all photos for Standard Room

Standard Room

View all photos for Premium Room

Premium Room

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Sea View

Premium Room, 1 Double Bed, Sea View

View all photos for Standard Room, 1 Double Bed, Sea View (Minifridge)

Standard Room, 1 Double Bed, Sea View (Minifridge)

View all photos for Standard Room, 2 Single Beds, Sea View (Minifridge)

Standard Room, 2 Single Beds, Sea View (Minifridge)

View all photos for Standard Room, 2 Single Beds, Sea View

Standard Room, 2 Single Beds, Sea View

Similar properties

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

About the area

Portsmouth

What's nearby

Getting around

Restaurants

About this property

Holiday Inn Portsmouth by IHG

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Reviews

Holiday Inn Portsmouth by IHG Reviews

Very good

8.4/10

8.4/10

8.0/10

7.8/10

7.8/10

Reviews

2/10 Terrible

Olutayo