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The Malvern

4.0 star property

Photo gallery for The Malvern

Indoor pool, outdoor pool, pool loungers
Breakfast, lunch and dinner served
Lounge
Lounge
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Grovewood Road, Malvern, England, WR14 1GD
  • Place, Barnards Green Cricket Club
    ‪9 min walk‬
  • Place, Morgan Motor Company
    ‪18 min walk‬
  • Place, Three Counties Showground
    ‪9 min drive‬

Room options

View all photos for Executive Double Room

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

7.6 out of 10
Good
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room Single Use

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

Similar properties

Property entrance
The Abbey Great Malvern
Malvern
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, 944 reviews
The price is AU$263
includes taxes & fees
18 May - 19 May
The Abbey Great Malvern

About the area

Malvern

A stay at The Malvern places you in the heart of Malvern, within a 15-minute walk of Barnards Green Cricket Club and Morgan Motor Company. .This spa hotel is 2.3 mi (3.7 km) from Malvern Theatres and 2.4 mi (3.8 km) from Great Malvern Priory.

What's nearby

  • Barnards Green Cricket Club - 9 min walk - 0.8 km
  • Morgan Motor Company - 18 min walk - 1.6 km
  • Three Counties Showground - 9 min drive - 7.4 km
  • West Midland Safari Park - 43 min drive - 43.7 km
  • Cheltenham Town Hall - 51 min drive - 48.9 km

Getting around

  • Malvern Link Station - 3 min drive
  • Birmingham Airport (BHX) - 55 min drive

Restaurants

  • ‪The Nag's Head - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪The Malvern Tavern - ‬4 min drive
  • ‪Barnards Green Fish Bar - ‬4 min drive
  • ‪Bluebell Inn - ‬4 min drive

About this property

The Malvern

The Malvern offers 33 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 33 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access and a hair salon.
Stop by the hotel's restaurant, The Malvern Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.
The Malvern Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Malvern Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

The Malvern Hotel
Malvern
The Malvern Malvern
Malvern Hotel Malvern
The Malvern Hotel Malvern

The Malvern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 106 out of 208 reviews
Rating 8 - Good. 63 out of 208 reviews
Rating 6 - Okay. 21 out of 208 reviews
Rating 4 - Poor. 12 out of 208 reviews
Rating 2 - Terrible. 6 out of 208 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Cara

Stayed 1 night in Jan 2026

10/10 Excellent

Sumon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spa hotel. Staff are helpful, friendly atmosphere and relaxing environment.
Stayed 1 night in Jan 2026

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Great stay, the spa was so relaxing we stayed for hours!
Stayed 1 night in Jan 2026

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, amenities
The hotel was fabulous, the staff were friendly and very welcoming. Spa was really great amazing experience. Breakfast was also very good selection and service outstanding.
Stayed 1 night in Dec 2025

8/10 Good

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night at this hotel. We had lunch at the restaurant before we checked in which we really enjoyed - plenty of options and good quality food. The pool and spa area is absolutely amazing. Both the indoor and outdoor pools are heated and it feels very cosy once it gets dark with the different lights. There’s plenty of beds to sit by the pool and you can order drinks straight to you - I’d recommend the mango rum punch! As it was NYE the staff very kindly gave every guest a glass of prosecco whilst counting in the new year. The staff were absolutely amazing throughout our whole stay, very helpful! I would say the only negative about the place is the rooms. We were a bit disappointed as the room didn't have the same quality as the rest of the hotel. It was a bit run down and in need of redecorating, which is a bit of a shame as the rest of the hotel looks amazing. We would definitely come back but I don’t think we would stay overnight again unless there was a bit of a renovation with the rooms, however we would definitely come back to use the spa, pool and food services!
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Clean room excellent staff great amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities
Amazing hotel, super attentive staff, very generous gifts in my room for Christmas and a card, lovely surprise!
Stayed 2 nights in Dec 2025

8/10 Good

mark

Stayed 1 night in Dec 2025

8/10 Good

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spa break
Stayed 1 night in Nov 2025

6/10 Okay

darren

Stayed 1 night in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Reasonable hot, but could improve

Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
Stayed 2 nights in Sep 2025

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice but need to fix locks on bathroom doors
Stayed 2 nights in Sep 2025

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
Stayed 3 nights in Aug 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort

Location not nice, service fantastic

Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malvern Spa.

Nice place but was disappointed with the first room I wax given. I bought my complaint to the attention of the duty manager and swapped to a new room, which was the best outcome.
Stayed 1 night in Aug 2025

6/10 Okay

Sharon

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
Stayed 1 night in Jul 2025

10/10 Excellent

Freda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I enjoyed my stay at the Malvern. The staff were so nice and they made my birthday a memorable one.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Rebecca

Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Emily

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Sadly, not worth the price point

Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
Stayed 1 night in Jun 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit

Place is great well worth a visit Facilities are great
Stayed 1 night in Jun 2025