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Merveille Hakone Gora

3.5 star property

Photo gallery for Merveille Hakone Gora

Lounge
Lobby
Double Room with Private Open Air Bath | Bathroom
Standard Room
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

View map
1300-70 Gora, Hakone, Kanagawa, 250-0408
  • Place, Hakone Gora Park
    ‪2 min walk‬
  • Place, Hakone Open Air Museum
    ‪11 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪15 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

  • Sleeps 6
  • 6 Twin Futons

View all photos for Double Room with Private Open Air Bath

Double Room with Private Open Air Bath

Double Room with Private Open Air Bath

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with Private Open Air Bath

Twin Room with Private Open Air Bath

Twin Room with Private Open Air Bath

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room with Private Open Air Bath

Deluxe Room with Private Open Air Bath

Deluxe Room with Private Open Air Bath

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Twin Bunk Beds

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About the area

Hakone

With a stay at Merveille Hakone Gora in Hakone (Gora), you'll be steps from Hakone Gora Park and 13 minutes by foot from Hakone Open Air Museum. .This spa ryokan is 6.4 mi (10.3 km) from Lake Ashi and 12.2 mi (19.7 km) from Gotemba Premium Outlets.

What's nearby

  • Hakone Gora Park - 1 min walk - 0.2 km
  • Hakone Museum of Art - 4 min walk - 0.4 km
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 9 min walk - 0.8 km
  • Hakone Open Air Museum - 11 min walk - 0.9 km
  • Hakone Kowakien Yunessun - 15 min walk - 1.3 km

Getting around

  • Kowakidani Station - 2 min drive
  • Hakone Gora Station - 6 min walk
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪リバーサイド・キッチン＆バー - ‬14 min walk
  • ‪箱根餃子センター - ‬6 min walk
  • ‪Coffee Camp - ‬7 min walk
  • ‪Gora Brewery And Grill - ‬1 min walk
  • ‪鮨・天麩羅 風月 - ‬4 min walk

About this property

Merveille Hakone Gora

Ryokan with a full-service spa, steps from Hakone Gora Park
Merveille Hakone Gora offers 55 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs on site.

Stay in one of 55 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. This ryokan also features complimentary wireless internet access, shopping on site, and a vending machine.
Japanese breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Japanese breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • Kaiseki meal

Things to do

  • Full-service spa
  • Hot springs
  • Shopping

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot/mineral springs
  • In-room massages
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • Lift

More

  • Genkan (entryway)
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: JPY 3300

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Children ages 3-11 booked in rate plans that include meals receive children's menu meals. Children ages 0-2 booked in rate plans that include meals receive infant meals.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 2200 for children
  • Late check-out fee: JPY 3300 (subject to availability)
  • Housekeeping fee: JPY 4400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Public bath hours are 5:30-10:30 AM and 3 PM-1 AM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Merveille Hakone Gora Ryokan
Merveille Hakone Gora Hakone
Merveille Hakone Gora Ryokan Hakone

Merveille Hakone Gora Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 37 out of 87 reviews
Rating 8 - Good. 38 out of 87 reviews
Rating 6 - Okay. 7 out of 87 reviews
Rating 4 - Poor. 1 out of 87 reviews
Rating 2 - Terrible. 4 out of 87 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ashma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but I wish they had a double bed in the deluxe room for that price.
Stayed 1 night in Jul 2025

10/10 Excellent

Balaji

Stayed 2 nights in Apr 2025

10/10 Excellent

Michele, humble

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved having a private mineral hot water bathtub on my outside deck- there was a screen to ensure privacy but still a view of the trees and forest. It was very soothing-and very enjoyable. We travelled to Hakone from Tokyo on the Romance train (not really romantic so not sure where the name comes from but is a nice train) and took advantage of the luggage delivery system once in Hakone station to allow us to just start or sight seeing day. Hakone is a beautiful area- wish I had stayed for more than one night. The restaurants here shut down EARLY- like 8 pm so plan accordingly and if possible, make a reservation.
Stayed 1 night in Jun 2024

8/10 Good

Shigeko

Stayed 1 night in Apr 2022

10/10 Excellent

Arisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Kartik

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was very good Its quite near to gora station and is convenient, even in non peak time. Onsen was awsome.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rolig og hyggelig onsen hotel i smukke omgivelser.

Dejligt sted i smukke omgivelser. Sødt og hjælpsomt personale. Dejlig japanske aften meny (voksen venligt). Skøn Onsen !
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

温泉、食事共に良かったです。

子供が小さいので、露天風呂付きのお部屋に宿泊しました。部屋もお風呂も綺麗で、露天風呂はロールカーテンなどで外部からの視線をカットできました。 食事がとても美味しかったです。様々なお魚の料理をいただくことができて、とても満足です。飲み物はアルコールとソフトドリンクが飲み放題でした。アルコールはビールやワインなど複数ありました。 スタッフが外国の方が多く、少し説明が聞き取りにくい部分もありましたが、親切丁寧に対応いただけて、接客には問題ないと思います。
Stayed 1 night in Jul 2025

8/10 Good

Murielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hôtel traditionnel au calme non loin de la gare de Gora. Certaines chambres ont des onsens privés. Petit-déjeuner japonais. Personnel très sympathique.
Stayed 2 nights in Jul 2025

2/10 Terrible

Pratikshya

Stayed 2 nights in Aug 2022

10/10 Excellent

YUKA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

takafumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

2/10 Terrible

OBARA

Stayed 2 nights in Jan 2022

8/10 Good

CHIZURU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

RIKUTO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食のとろろがとても美味しかったです！
Stayed 1 night in Mar 2022

10/10 Excellent

かい

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まず、施設が綺麗でした。あと、朝夜のご飯がめっちゃおいしかったです。夜ご飯は、お店の方がご飯の量を確認してくれたので、残さずに美味しく食べることができました。ありがとうございました。
Stayed 1 night in Feb 2022

2/10 Terrible

Hong

Stayed 1 night in Feb 2022

8/10 Good

Nozomi

Stayed 1 night in Feb 2022

8/10 Good

SEIJI

Stayed 1 night in Feb 2022

10/10 Excellent

Aya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

4/10 Poor

TAMIKO

Travelled with family
Disliked: Room comfort
Stayed 1 night in Feb 2022

8/10 Good

SHIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適に過ごせました

洋室に宿泊しました。 室内は広くて快適に過ごせました。 Wi-Fiもありましたが電波が弱く途切れがちでした。 ロビーのコーヒーや大浴場のビネガードリンクなど無料で提供しているのも良かったです。
Stayed 1 night in Feb 2022

8/10 Good

HIDEYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

温泉街では価格で考えるとベスト

温泉もジャグジーもサウナもあり、鍵も二つで良かったです。 加湿器も水が初めから入っていて、おもてなしバッチリ。 チェックインで少し待たされましたが、中からサッと出てきてくれる人がいたりして、悪い気持ちはなかったです。 登録会員はしなくても良いかなぁって思いました。
Stayed 1 night in Jan 2022