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Hakodate Kokusai Hotel

4.0 star property

Photo gallery for Hakodate Kokusai Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Hot springs
Cafรฉ
Hot springs/mineral springs
Imperial Suite (Non-smoking)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5-10 Otemachi, Hakodate, Hokkaido, 040-0064
  • Place, Hakodate Morning Market
    โ€ช5 min walkโ€ฌ
  • Place, Ekini Fish Market
    โ€ช6 min walkโ€ฌ
  • Place, Kanemori Red Brick Warehouse
    โ€ช8 min walkโ€ฌ
  • Airport, Hakodate (HKD)
    โ€ช12 min driveโ€ฌ

Room options

View all photos for Premium King (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Premium King (Non-smoking)

8.8 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Twin (Non-smoking)

9.2 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Premium Japanese Twin (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Japanese Twin (Non-smoking)

7.6 out of 10
Good
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Premium Triple (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Triple (Non-smoking)

9.0 out of 10
Wonderful
(19 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Standard Queen A (Smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen A (Smoking)

7.0 out of 10
Good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Queen A (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen A (Non-smoking)

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Queen B (Non-smoking)

Standard Queen B (Non-smoking)

Standard Queen B (Non-smoking)

8.0 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double (Non-smoking)

9.8 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double (Smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double (Smoking)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Family Room (Non-smoking)

Superior Family Room (Non-smoking)

Superior Family Room (Non-smoking)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Japanese Family Room (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Japanese Family Room (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Large Single Beds and 1 Single Futon

View all photos for Standard Connecting Twin Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Connecting Twin Non Smoking

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Standard Connecting Twin Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Connecting Twin Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Premium Connecting Twin Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Connecting Twin Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 9
  • 4 Large Single Beds

View all photos for Standard twin A Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard twin A Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Triple Room A Non-Smoking

View from room

Standard Triple Room A Non-Smoking

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Twin Room A Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room A Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Triple Room A Smoking

View from room

Standard Triple Room A Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Twin Room B Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room B Non-Smoking

7.8 out of 10
Good
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Triple Room B Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple Room B Non-Smoking

8.0 out of 10
Very good
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Twin Room B Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room B Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Triple Room B Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple Room B Smoking

7.2 out of 10
Good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Deluxe Corner Twin, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Corner Twin, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Corner Twin, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Corner Twin, Smoking

  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Family Twin, Non Smoking

Deluxe Family Twin, Non Smoking

Deluxe Family Twin, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Single Beds

View all photos for Japanese Family Triple, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Japanese Family Triple, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds and 1 Single Futon

View all photos for Imperial Suite (Non-smoking)

Imperial Suite (Non-smoking)

Imperial Suite (Non-smoking)

  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Baby&Kids Room, Non Smoking

Baby&Kids Room, Non Smoking

Baby&Kids Room, Non Smoking

  • 27 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

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About the area

Hakodate

When you stay at Hakodate Kokusai Hotel in Hakodate, you'll be by the sea, within a 10-minute drive of Fort Goryokaku and Yunokawa Onsen. .This spa hotel is 0.3 mi (0.4 km) from Hakodate Seikan Renrakusen Memorial Museum Mashumaru and 0.3 mi (0.5 km) from Hakodate Morning Market.

What's nearby

  • Hakodate Morning Market - 5 min walk - 0.4 km
  • Ekini Fish Market - 6 min walk - 0.6 km
  • Kanemori Red Brick Warehouse - 8 min walk - 0.7 km
  • Hakodate City Hall - 9 min walk - 0.8 km
  • Hakodate Ropeway - 17 min walk - 1.5 km

Getting around

  • Shiyakusho Mae Station - 6 min walk
  • Hakodate Station - 8 min walk
  • Hakodate Airport (HKD) - 27 min drive

Restaurants

  • โ€ชใƒฉใƒƒใ‚ญใƒผใƒ”ใ‚จใƒญ - โ€ฌ6 min walk
  • โ€ชๅŒ—ใฎ็•ชๅฑ‹ - โ€ฌ5 min walk
  • โ€ชใ‚ณใƒกใƒ€็ˆ็ฒๅบ—ๅ‡ฝ้คจใƒ™ใ‚คใ‚จใƒชใ‚ขๅบ— - โ€ฌ5 min walk
  • โ€ชใƒฉใ‚ฆใƒณใ‚ธ ใƒซ๏ฝฅใ‚ขใƒผใƒ–ใƒซ - โ€ฌ6 min walk
  • โ€ชๆนฏไธŠใŒใ‚Šๅ‡ฆ ใ‚นใƒ†ใƒฉ ใƒฉใ‚ฆใƒณใ‚ธ - โ€ฌ4 min walk

About this property

Hakodate Kokusai Hotel

Hotel in Hakodate with 4 restaurants and a full-service spa
Hakodate Kokusai Hotel offers 435 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with hot springs/mineral springs. The spa is open daily.

There are 2 indoor hot springs and outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 108ยฐF.

Make yourself at home in one of the 435 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at Vue mer, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Hakodate? This hotel has 388 square feet (36 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Vue mer - This restaurant serves dinner only.
Azalea - This restaurant serves breakfast, lunch, and dinner. Open daily.
Matsumae - This restaurant serves breakfast, lunch, and dinner. Open daily.
Sky Lounge Le Mont Gagyu - Onsite bar. Open daily.
Le HAVRE - Onsite cafรฉ. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,800 to 3,800 for adults and JPY 2,600 to 2,600 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Azalea
  • Le HAVRE
  • Matsumae
  • Sky Lounge Le Mont Gagyu
  • Vue mer

Things to do

  • 3 indoor/outdoor hot springs
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 388 square feet of conference space

Full-service spa

  • 2 indoor hot springs
  • 3 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 42 ยบC
  • Massage
  • Outdoor hot spring
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 13 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 to 3800 for adults, and JPY 2600 to 2600 for children
  • Self parking fee: JPY 1000 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, UnionPay QuickPass, and WeChat Pay
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakodate Kokusai
Hakodate Kokusai Hotel
Kokusai Hakodate
Kokusai Hotel
Kokusai Hotel Hakodate
Kokusai Hotel
Hakodate Kokusai
Hotel Hakodate Kokusai Hotel Hakodate
Hakodate Hakodate Kokusai Hotel Hotel
Hotel Hakodate Kokusai Hotel
Hakodate Kokusai Hotel Hakodate
Kokusai
Hakodate Kokusai Hotel Hotel
Hakodate Kokusai Hotel Hakodate
Hakodate Kokusai Hotel Hotel Hakodate

Hakodate Kokusai Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1010 reviews
Rating 8 - Good. 309 out of 1010 reviews
Rating 6 - Okay. 89 out of 1010 reviews
Rating 4 - Poor. 29 out of 1010 reviews
Rating 2 - Terrible. 17 out of 1010 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

RYOSHI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1้šŽใฎใƒฌใ‚นใƒˆใƒฉใƒณใงใฎๅค•้ฃŸใฎๅฏพๅฟœใŒใจใฆใ‚‚่‰ฏใ„ๆ„Ÿใ˜ใงใ—ใŸ ็ง้”ใฏๆ˜ผ้ฃŸใ‚’้‡ใ„ใ‚‚ใฎใ‚’้ฃŸในใฆใ—ใพใ„ใŠๅค•้ฃฏใฏใฉใ†ใ—ใ‚‡ใคใ‹่€ƒใˆใฆใ„ใพใ—ใŸ ่ปฝใ„็‰ฉใ‚’ๅธŒๆœ›ใ—ใพใ—ใŸ ใŠๅฟ™ใ—ใ„ใฎใซใ„ใ‚ใ„ใ‚่€ƒใˆใฆไธ‹ใ•ใ„ใพใ—ใŸใ€€ใŠๅๅ‰ใฏๅˆ†ใ‹ใ‚‰ใšใŠ็คผใพใงใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ—ใŸ ๆฌกใฎๆ—ฅใ‚‚ๆฅฝใ—ใ่ฆ‹ๅญฆใŒๅ‡บๆฅใพใ—ใŸ ใพใŸๆฉŸไผšใŒใ‚ใ‚Šใพใ—ใŸใ‚‰ๆ˜ฏ้žๆณŠใพใ‚ŠใŸใ„ใจๆ€ใ„ใพใ™
Stayed 2 nights in Nov 2025

10/10 Excellent

Byung Chul

Liked: Cleanliness, staff & service, amenities
Every thing was excellent Especially onsen on top floor
Stayed 2 nights in Nov 2025

8/10 Good

masahiro

Stayed 2 nights in Nov 2025

10/10 Excellent

Riko

Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie Ung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Staff was very helpful to tend to our needs.
Stayed 5 nights in Oct 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2025

10/10 Excellent

Jiacheng

Stayed 2 nights in Oct 2025

8/10 Good

Jennette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay and enjoyed the hotel buffet breakfast (great if you want to build your own seafood rice bowl) and the Japanese style breakfast that was offered. The roomโ€™s AC was cold and we also tried out the public onsen. After the onsen, you can enjoy a free popsicle, which was a nice touch. The hotel is ~10 minute walk to the JR station. The only downside we noticed is the bathroom in the hotel room kept smelling like sewage and was not very pleasant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hiroyuki

Stayed 1 night in Oct 2025

8/10 Good

REIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the hotel. Breakfast in both the regular buffet and Japanese meal were awesome, but the wait for the buffet was long. The hotel was in a great location for all sightseeing in the area. It would be nice to have recycling boxes in the rooms to collect paper and bottles.
Stayed 3 nights in Oct 2025

6/10 Okay

Mr. YUTTHAPHON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check-in staff were rude and did not provide adequate advice. Some of the towels were old and had lipstick marks. There was no bellboy.
Stayed 1 night in Oct 2025

4/10 Poor

mikami

Stayed 1 night in Oct 2025

8/10 Good

KIMIYO

Travelled with family
Liked: Cleanliness, staff & service, room comfort
่ฆณๅ…‰
Stayed 1 night in Oct 2025

8/10 Good

MARIKO

Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 1 night in Sep 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good functional hotel near Hakodate old warehouses district. Rooms small though you had all you needed. Great staff. Need some Japanese.
Stayed 4 nights in Aug 2025

6/10 Okay

Yucheng

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

a fly in the ointment

This hotel is large and has everything you need in a great location. However, the only downside was that the body wash in the room became watery for some reason on the second day. Although I replaced it with a new one after talking to the front desk, it was still disappointing. Other than that, the hotel's breakfast and hot spring facilities were excellent.
Stayed 3 nights in Aug 2025

10/10 Excellent

TSUYOSHI

Stayed 1 night in Aug 2025

10/10 Excellent

TOMOMI

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ๆœ้ฃŸใŒใจใฆใ‚‚ใ‚ˆใ‹ใฃใŸใงใ™ใ€‚ 13้šŽใฎๅคงๆตดๅ ดใ‚‚ๅบƒใ€…ใจใ—ใฆใ„ใฆ่จญๅ‚™ใ‚‚ใ‚†ใฃใŸใ‚Šใงใใคใ‚ใ’ใพใ—ใŸใ€‚
Stayed 2 nights in Aug 2025

10/10 Excellent

Anton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with kids and really enjoyed our stay here. Hotel is cobwebs located near the railway and bus stations with plenty of food options.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Toilet was broken

We were stranded in Shin Hakodate Hokuto when our train to Sapporo was cancelled due to heavy rain. The only train ticket to Sapporo we could get was the next morning. No hotel rooms in Hokuto and very few in Hakodate. We booked this hotel as it was one of the few with rooms still available. We were able to get to Hakodate on a local train and the hotel is about a 15 minute walk from the station. When we got there the front desk clerk told us our room reservation came with breakfast for 20.00 a person but the breakfast only started a few minutes before we would have to leave the hotel to catch our new train at 6 am. We asked for a refund for breakfast but he refused. He then told us we could use the breakfast vouchers for 2500 yen off items in the hotel gift shop but the gift shop did not open until 7 am. We left early and breakfastless but did catch our new train to Sapporo. The room was ok but the toilet would not flush. The handle was broken. At this point we were so exhausted and we literally had booked the last room available, so we channeled our home plumbing experience and did the best we could. But clearly the hotel was not in good repair and they were out to wring every penny they could from the guests, so I cannot recommend it. Maybe they can use my 40.00 from the breakfast we could not eat to buy a new handle for the toilet.
Stayed 1 night in Aug 2025

10/10 Excellent

YU-HSI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025